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Comfort Suites New Orleans Airport Hotel Reviews, Kenner

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All 15 Kenner hotels

Comfort Suites New Orleans Airport

2.5 of 5
2710 Idaho Ave., Kenner, LA 70062
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Comfort Suites New Orleans Airport
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78%
Ranked #3 of 15 hotels in Kenner
4.0 of 5 stars 119 Reviews
19 traveller photos
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119 reviews from our community

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Date Rating
Jefferson City
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Overall very pleased!”
4 of 5 stars Reviewed 5 April 2013 via mobile

Pulling up to this hotel I was slightly frightened. It is older. Outside shows its age. Lobby is also a little outdated. But hotel staff was really helpful. And room was shockingly nice. Very comfortable, and being by an airport I was scared of noise but it was quite. Phenomenal location, maybe 10 minutes from heart of New Orleans and... More

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ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
8 May 2013

Thank you very much for taking the time to send a review of the Comfort Suites Airport Hotel. Your comments are appreciated and we are very pleased your stay was an enjoyable one. We hope during your next visit to the New Orleans area you will select us again as your host giving us the pleasure of accommodating you again.... More

Conshohocken, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not so "Comfortable"”
2 of 5 stars Reviewed 2 April 2013

This hotel is terribly outdated and needs some much needed TLC.. The hallways are run down, carpets stained and worn. The rooms are about the same, carpets trashed/stained/worn and need to be cleaned or better yet just replace them all. The bed linens are old and worn. Walls are very thin, I could hear Conan blasting from the TV on... More

Was this review helpful? Yes 1
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
7 May 2013

Thank you for your review of the Comfort Suites Airport Hotel. We appreciate your comments and apologize for any inconvenience you may have experienced during your stay with us. We value our guests opinions and can assure you we have addressed the above to avoid any future inconvenience to our guests. Sincerely, Management More

Calgary, Canada
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
“Next door to the Big Easy”
4 of 5 stars Reviewed 2 April 2013

Long hard drive from Del Rio to New Orleans - made even harder from the lack of sleep because of my poor choice of budget hotel the night before. Rather than head right into New Orleans with it's $500 a night rooms, I chose to stay just on the edge of 'The Big Easy' in Kenner -a nice, clean, little... More

Was this review helpful? Yes 1
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
7 May 2013

Thank you for taking the time to send a review of the Comfort Suites Airport regarding your stay with us. We so apprecaite your detailed comments and are very glad to know you had such a pleasant stay. We are proud of our team of staff members and do our best to maintain our hotel with proper care offering ample... More

Schuylkill Haven, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“No 24 hour Shuttle Service”
3 of 5 stars Reviewed 2 April 2013

We had an early morning flight (5:30AM) and decided to get a room close to the airport. We had seen that a motel shuttle was available. We discovered the shuttle didn't run between 11:00PM and 5:00AM so we had to pay $15 + tip for a taxi to go for a 2 mile trip to the airport. We also had... More

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ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
8 May 2013

Thank you for your review of the Comfort Suites Airport Hotel. Our guests comments are always appreciated. We apologize for any any inconvenience you may have experienced during your stay with us. We have always provided complimentary Airport Transportation and have promotion hours of operation 5:00am - 11:00pm daily. We are located in a well populated area by which we... More

Ellicott City, Maryland
1 review
3 helpful votes 3 helpful votes
“Awful”
2 of 5 stars Reviewed 25 March 2013

The walls were thin, rooms haven't been updated in decades, upholstery is stained, sheets were rough and wrinkled, and you have to lay on the floor to open and close the safe. The maid did clean the bathroom, but the carpet was hopeless. I stayed in Kenner for the Super Bowl for $600/night. They should take some of that money... More

Was this review helpful? Yes 3
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
7 May 2013

Thank you for your review of the Comfort Suites Airport. We do appreciate our guests feedback and apologize for any inconvenience you may have experienced during your stay with us. We appreciate your acknowledgement of our courteous Front Desk staff as well. Sincerely, Management More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Place near MSY and shopping Malls - Free WiFi and Breakfast”
4 of 5 stars Reviewed 18 March 2013

Stayed for 6 nights. Clean rooms with 2 comfortable and fresh linen covered double beds. Complimentary Coffee, Flat screen TV. Microwave and Safe box in Room. Front Desk staff very helpful. Excellent value for the total stay period. Ample parking spaces. Large American style Buffet Breakfast with made to order Egg Omelette every weekday. Fresh Bananas and Juicy Oranges in... More

Was this review helpful? Yes 1
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
7 May 2013

Thank you for taking the time to send a review of your guest experience at the Comfort Suites Airport. We appreciate your comments and acknowledgement of our ample amenities and our helpful staff. We take such pride in knowing you, our guests had a pleasant stay with us. Thank you for your recommendation as well. Sincerely, Management More

Crowley, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Pleasant Stay”
5 of 5 stars Reviewed 14 March 2013

I've stayed here twice now, and both times I have been more than pleased. The room was fresh and clean. Bed was super comfortable as well. Front desk was very nice and I couldn't beat the price. I wouldn't hesitate to stay here again!

Was this review helpful? Yes
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
7 May 2013

Thank you kindly for your pleasant review of the Comfort Suites Airport. We are very proud of our staff and will share your review with everyone. We look forward to your return. Sincerely, Management More

Magnolia, Mississippi, United States
1 review
“Very pleased with accomodations from morning manager”
5 of 5 stars Reviewed 11 March 2013

My husband and I decided to get away for the night, so I booked us a room that had a jacuzzi tub. We checked into the room and immediately were pleased with the condition of the room. I decided I wanted to take a bath, so I ran the tub full of water and pressed the button -- nothing. We... More

Was this review helpful? Yes
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
7 May 2013

Thank you very much for your comments regarding your stay with us at the Comfort Suites Airport. We do apologize for the inconvenience you experienced and we sincerely appreciate your understanding of the situation. Your statements were very kind and we do hope to have the pleasure of hosting you again during your next visit to our area. Sincerely, Management More

Madison, Wisconsin
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Typical airport hotel”
3 of 5 stars Reviewed 9 March 2013 via mobile

Very common hotel for near airport. Serves the flight crews as seen on their shuttle. Free shuttle from airport but you have to call; they leave every 20 min starting at 5 am. 5 minute trip is easy. Property is aged but has been kept clean. The "suite" falls well short of today's suite standards - a common area with... More

Was this review helpful? Yes
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
7 May 2013

Thank you for your review of the Comfort Suites Airport. We appreciate your comments as they are important to us. We strive to maintain a high level of customer service and will address your concerns with our staff members. Sincerely, Management More

Raleigh, North Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Decent hotel close to New Orleans”
4 of 5 stars Reviewed 10 February 2013

We stayed at this hotel on our way to New Orleans. It is conveniently located by US10 outside the city limits but close enough to New Orleans. It has decent amenities. The breakfast area was neat and clean and there were plenty of healthy choices.

Was this review helpful? Yes 1
ComfortSuitesKenner, Manager at Comfort Suites New Orleans Airport, responded to this review
13 February 2013

Thank you for taking time to review the Comfort Suites New Orleans Airport. We always welcome our guests comments. We are pleased to know you and your family enjoyed our amenities and breakfast selections and hope everything was accommodating with your room. Upon your return to the New Orleans area, we hope to have the pleasure of accommodating you again.... More

 
 
Comfort Suites New Orleans Airport
Comfort Suites New Orleans Airport
4.0 of 5 stars 119 reviews
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Additional Information about Comfort Suites New Orleans Airport

Also Known As:
Comfort Suites New Orleans Airport Hotel
Comfort Suites New Orleans Airport Hotel Kenner
Comfort Suites Kenner
Kenner Comfort Suites
Address: 2710 Idaho Ave., Kenner, LA 70062
Region: United States > Louisiana > Kenner
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Kenner
#4 Business Hotels in Kenner
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Comfort Suites New Orleans Airport
2710 Idaho Ave.
Kenner, LA 70062
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