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Crowne Plaza Hotel New Orleans Airport

3.5 of 5
2829 Williams Blvd, Kenner, LA 70062
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Crowne Plaza Hotel New Orleans Airport
Ranked #1 of 15 hotels in Kenner
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182 reviews from our community

Traveller rating
    97
    51
    22
    9
    3
See reviews for
Families
28
 
Couples
27
 
Solo
14
 
Business
79
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta, Georgia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW via mobile

My husband and I booked this hotel as a pit stop on our way home and we were very pleased. It was close to the airport, clean, and affordable. The receptionist was courteous and quick with check-in. We did find that it was somewhat of a "maze" to get to our room but once there we were pleased. The room... More

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Cleburne, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013 via mobile

Have never before experienced such a nice hotel staff. From front desk, bartender, housekeeping and on every single person involved with running this property goes over and above to make sure you have a nice stay. The lady that runs the "Club Level Lounge" was even better, if that's possible!

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
8 May 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Crescent City. Our staff takes it upon themselves to provide true southern hospitality to each and every guest. We take pride in delivering knock your socks off service and hope to help every guest have a successful trip. We appreciate your feedback and... More

Top Contributor
64 reviews 64 reviews
4 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

We stayed here for two nights while at a soccer tournament. The service was exceptional from the moment that we arrived. We weren't pleased with the location of our room and they switched it with no questions asked. The layout was definitely geared to conferences and was different. But the rooms were nice and comfortable. I do wish that there... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
8 May 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent soccer tournament trip to the Big Easy. Providing you with options that can help you to relax and rejuvenate each night so that you can be prepared to tackle the next day is our nightly goal. Your success matters to us and we strive to do... More

Kenner, Louisiana
2 reviews
5 of 5 stars Reviewed 7 May 2013

Service is excellent, food is always good, front desk is always fast to check you in and always smiling, Mellisa at the bar instantly has your drink and menu ready. The internet service is free to Priority Club members and is fast. The hotel has at least 2 buses running to the airport and service is fast. The bus drivers... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
8 May 2013

Thank you for choosing the Crowne Plaza New Orleans Airport again on your most recent trip to the Greater New Orleans area. Our staff takes pride in delivering superior service to every guest. Providing a home away from home is our ultimate goal and we will do whatever we can to deliver it. We appreciate your feedback which we share... More

Las Vegas, NV
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 May 2013 via mobile

From the tim I called for late arrival due to airline delays this hotel responded with grace and fantastic service. They checked me in so my room would be waiting when I finally arrived. Then I was greeted with a fruit bowl in our room, a most comfortable and peaceful one at that. When I went to the club room... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
6 May 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent trip to the Big Easy. Treating you with grace and delivering fantastic service is just one goal that our staff works on daily. We strive to treat you as though you were a guest in our own home and this attitude allows us to anticipate your needs... More

Tucson AZ
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 May 2013

Hotwire booked us into the Crowne Plaza (CP) for two stays. The hotel has as much charm as a cellblock - large and sterile. Here are my gripes: no free in-room WiFi, (I accessed WiFi in the chilly lobby) no refrig, microwave, or safe. Less expensive hotels have those features, and some offer breakfast at no charge. The Drury also... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
6 May 2013

Thank you for staying at the Crowne Plaza New Orleans Airport on your recent trips to the Crescent City. Our convenient location off of Interstate 10 at Williams Blvd near the New Orleans International Airport makes us a popular destination in Kenner, Louisiana. Our staff takes your comfort seriously and works hard to deliver second-to-none service. Thank you for taking... More

Houston, Texas
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 April 2013

I've not stayed in a Crowne Plaza, or other Priority Club hotel, in a number of years. I ended up at the Crowne because my client has a great corporate rate. Service was good all around - front desk, restaurant, housekeeping. I ended up with a first floor room, which I always try to avoid, but the room was very... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
19 April 2013

Thank you for staying at the Crowne Plaza New Orleans Airport on your recent trip to the Greater New Orleans area. Our professional and courteous staff recognizes your need to be successful and seek ways to help you relax and rejuvenate. Providing you with the opportunity to have a peaceful and quiet night’s sleep is just one way that we... More

Pflugerville, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 April 2013

Our stay turned out to be a perfect location for a New Orleans wedding. The facility offered a very reasonable group rate, particularly for the New Orleans area. It's close proximity to the airport and easy access in and out of the airport was another benefit in addition to their own airport shuttle. Not the newest hotel around but the... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
17 April 2013

Thank you for staying at the Crowne Plaza New Orleans Airport on your recent trip to New Orleans to enjoy a weekend wedding. The friendly, courteous and efficient staff that you refer to is truly the secret to our success. Our convenient location, near the Airport, and in close proximity to the downtown entertainment area makes us a popular destination... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 16 April 2013

For the past 21 years I have stayed at hotels around the world on an average of 3-4 nights each and every week. I find Crowne Plaza's in general to offer consistently good service. But this hotel by the New Orleans airport has a notably superior type of service person. It is a general attitude that sets Superior Service apart... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
17 April 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your most recent trip to the Greater New Orleans area. We recognize your need to be productive when traveling on business and each member of our staff is committed to doing whatever it takes to make your trip a success. Whether it’s a phone charger, copies, faxes or anything... More

Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 13 April 2013

The Crowne Plaza Hotel near the New Orleans Airport is very nice and actually very quiet for being so close to the airport. I stayed here on business and found the staff to be very polite, friendly and professional. The room was spacious and very comfortable and had luxurious touches that were very nice like upscale ammentiies and black-out curtains.... More

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Barrett W, Manager at Crowne Plaza Hotel New Orleans Airport, responded to this review
17 April 2013

Thank you for choosing the Crowne Plaza New Orleans Airport on your recent trip to the Crescent City. Our convenient location off of Williams Blvd and Interstate 10 near the New Orleans International Airport make us a popular destination in the greater New Orleans area. Our polite, friendly and professional staff goes out of their way to deliver superior service... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Priority Club(21)
  • Very nice(4)
  • French quarter(3)
  • Rooms are clean(3)

Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Region: United States > Louisiana > Kenner
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Kenner
#3 Family Hotels in Kenner
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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