Caressa, was very helpful with the issue of the Bed Bugs. The maintenance guy was Very rude to my 11 year old child about a vacuum. I addressed that issue in the presence of Caressa. She apologized for his actions. Today is Check out day and there is NO LUGGAGE CART to be found. The time is 10:21am I have... More

My boyfriends company provided this hotel for the six months that he had to come to Lafayette for training. The day after we arrived we had to change rooms, because we were on the top floor and they apparently had roof damage from a hurricane like a week or two before. They put us in a bigger room. We like... More

I had reservations that my company made for me at this hotel. First bad sign, the place was dingy and dirty looking from the outside. Some people arriving did not look the like the most "business" oriented I have seen. Went inside and the "lobby" was small dark and not inviting. The two chairs there were occupied, which was fine,... More

First off i would like to say,Stay away from this place,if you do not like bite marks on you,i have had an bad experience,woke up 3 nights with bites on me,Was told there was no signs of Bed Bugs,was told it might of been a roach or spider,spiders do not conintue to bite you in same spotes over and over... More

My boyfriend and I checked into the Extended Stay America for a little get away from home. We booked the hotel through Hotwire and was delighted with the deal that we received from the website. The room was clean and it was awesome to have a full service kitchen in our room with a comfortable bed and a nice sized... More

i used priceline's name your own price and ended with a reservation at this dive. when i called to asked for a 1st floor room due to disabilities and to tell them of my late arrival, i was told that i needed to take that up with priceline. that was red flag #1. when we got there well after midnight,... More

Having stayed in several hotels in the area over the last year I was pleasantly surprised to find the Extended Stay America hotel to be clean, affordable and the staff very helpful. Even using a 3rd party website to book the hotel room, the staff was helpful in changing the room to fit what I needed.

We booked this hotel through priceline.com for $30 a night - it was close to the Highway and had a big bathroom and large, clean main room. We were happy with the internet service, and the kitchen unit with microwave and two burners was adequate. There was a full-size fridge too that was very quiet at night, which we appreciated.... More

Within 10 minutes of checking into my room, all my luggage was stolen from the room!!! I had gone across the hall to a friend's room and when I returned, everything was gone. I was literally left with the clothes on my back. The manager was very nice at the time and filed a report with their insurance company. Four... More