We recently stayed here on our way back from Texas. The hotel was very nice. The staff welcomed us when we walked in, and they were helpful, throughout on stay. Room was clean and the beds were comfortable. Breakfast was also good. I would highly recommend this place to everyone who needs a place to stay in the Lake Charles... More

We chose to stay at this hotel because of its proximity to L'Auberge Casino in Lake Charles, less than 1 mile away from the casino. It was right off the interstate with shopping mall across the street. Many restaurants in walking distance. Walmart and Sam's less than 1/4 of a mile away. Many buildings and businesses looked new, well-kept neighborhood.... More

I'm a returning customer weekly & have been very disappointed with another hotel very close in the vicinity so I removed myself & came to Marriott (which is always a pleasure). Very very happy I did. The staff is ALWAYS courteous & FRIENDLY. The mangers are ALWAYS available & HELPFUL & KNOW WHAT CUSTOMER SERVICE IN THE HOSPITALITY INDUSTRY MEANS... More

Loved the hotel and it is brand new. Very cool lobby with trendy decor. Plenty of tables with outlets for collaborating with others on work projects. Staff was very, very friendly and helpful. Gave restaurant suggestions and traffic/route suggestions. Even offered to help make a reservation at another Marriott property in another city for our next trip. Get a room... More

I recently stayed at this property for a business trip. The young woman who checked me in was friendly and happy to help. The lobby was beautiful and well kept. My room was clean and had a great corner view. All linen and towels were clean and fresh. The woman who checked us out was efficient, but the least friendly... More

We got a bit turned around with trip advisors directions, called the hotel and they calmly and professionally redirected us. This is a cool hotel with 5 floors, a bar ( they make martinis!)and "hot breakfast" right off of the loop.. (a bit of traffic noise for those on the loop side.). The great bartender and front desk staff were... More

We stayed in the Lake Charles Springhill Suites because we had a free Marriott night & never visited Lake Charles. There are two casinos relatively near by. Maybe because it was free we were put around the corner from the elevator in a smaller suite with no view. It was clean, the exercise equipment was nice, and the breakfast was... More

We stayed at the la quinta next door and we're disappointed because of the road noise. We didn't have a problem with this place. The hotel is new, clean, and comfortable. A great place for a through traveler.

This is my second visit to Springhill Suites in Lake Charles, LA and like the first, it was outstanding. Visited here last April (2012) and their service, cleanliness and amenities are still outstanding. I stay at a lot of hotels during the year and this is truly a class act. The staff is always very friendly and accomodating. The rooms... More