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Comfort Suites Hotel Reviews, Monroe

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All 15 Monroe hotels

Comfort Suites

2.5 of 5
1401 Martin Luther King Jr. Drive, Monroe, LA 71202
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Ranked #7 of 15 hotels in Monroe
4.0 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    27
    16
    8
    5
    4
Date Rating
Miami
Top Contributor
93 reviews 93 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
66 helpful votes 66 helpful votes
“Hot, hot, hot”
2 of 5 stars Reviewed 10 June 2013

This hotel is hot and not in the good way! I made reservations by phone, like other reviewers have said, I also was not informed of the remodel while making my reservations. After booking the hotel I got on trip advisor and found out from the reviews. I called back and I was assured that the remodel was finished in... More

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review
14 June 2013

Dear BigBransonLover, We appreciate you taking the time to give us your feedback for the Comfort Suites of Monroe, LA. We regret that your stay was not as comfortable as you had expected it to be. As mentioned in your review, we are still currently finishing up a full remodel. We understand that it can be difficult, but we are... More

La Cygne, Kansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Spring Break Family Vacation”
5 of 5 stars Reviewed 8 April 2013

This hotel was in renovations but was very nice, and clean. Staff was friendly and helpful. I loved the fact that they had rooms that could fit my family of 6 instead of having to get two rooms like at most hotels. Continental breakfast, and happy hour with cocktails and snacks. Location is easy to get to and close to... More

Was this review helpful? Yes 3
JMRuss, Director of Sales at Comfort Suites, responded to this review
17 April 2013

Dear Laurie4kids, Thank you for taking the time to write a review for the Comfort Suites of Monroe, LA! We truly appreciate your feedback and were thrilled to hear that you enjoyed your stay with us. We know how important it is to make sure your family is comfortable and taken care of while traveling and were honored that you... More

Waco, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Renovations ongoing”
3 of 5 stars Reviewed 1 April 2013

We stayed on the 2nd floor and it was very obvious renovations were ongoing. Wallpaper was off the walls, carpet absent in hallways, rolling scaffolds lined the halls with plaster & paint cans on them. Internet connection was fast & easy. Breakfast was adequate. Room was clean & spacious; mattress was very comfortable. Location was convenient just off I-20.

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JMRuss, Director of Sales at Comfort Suites, responded to this review
17 April 2013

Dear Jerre G, Thank you for taking the time to share your feedback about the Comfort Suites of Monroe, LA. We apologize for the inconvenience our renovations caused you during your stay with us. We are undergoing major changes to improve and update our property! We were happy to hear that you were satisfied with the internet, breakfast, guest room,... More

Southport, NC
Top Contributor
61 reviews 61 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
14 helpful votes 14 helpful votes
“Pretty nice hotel near I-20”
4 of 5 stars Reviewed 23 February 2013

The hotel is just off I-20 in a quiet area, The people were very nice and the rooms which were recently renovated were clean and well appointed. The lobby/ breakfast area was very appealing. Breakfast was great. I would recommend this hotel.

Was this review helpful? Yes 2
JMRuss, Director of Sales at Comfort Suites, responded to this review
6 March 2013

Dear Impalajohn, Thank you for taking the time to review the Comfort Suites of Monroe, LA! We were thrilled to hear that you enjoyed your stay with us and we truly appreciate your kind comments about our hotel, our staff, and our breakfast. We certainly hope to serve you again when your future travels bring you back to the Monroe... More

Smyrna, Tennessee, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“There are better choices within a few miles!”
2 of 5 stars Reviewed 25 January 2013

I stayed at this property several years ago and remember it being better. There is renovation going on but that is not an excuse for not servicing my room, being in a smoke free room that had been smoked in, and generally just not feeling clean. I paid $96 per night for a $60 experience. If you are like me... More

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JMRuss, Director of Sales at Comfort Suites, responded to this review
4 February 2013

Dear RegularTraveler_13, Thank you for sharing your feedback about the Comfort Suites of Monroe, LA. We regret that you were disappointed with your stay at our hotel and apologize for the inconveniences caused to you. We understand there is nothing more important than being relaxed and having a clean, comfortable place to stay in your home away from home. Your... More

Las Vegas
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Airport close and right off I-20”
4 of 5 stars Reviewed 30 December 2012

I was going to get pecans in MLU and decided to stay overnight here. Smoke free rooms are a plus since a lot of Truckers stay here. Service very good but food is limited to carry-out pizza and Chinese. The Pecanland Mall is nearby and cab is $10 each way. Had the coffee and danish in the morning and left... More

Was this review helpful? Yes
JMRuss, Director of Sales at Comfort Suites, responded to this review
24 January 2013

Dear twoandfro, Thank you for reviewing the Comfort Suites of Monroe, LA! We were pleased to hear that you were satisfied with our smoke-free rooms and that you were able to enjoy a coffee and danish for breakfast. Should your travels bring you back to the Monroe area, our front desk agents would be more than happy to provide you... More

Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“What I Expected”
4 of 5 stars Reviewed 9 December 2012 via mobile

This hotel is what I expected in a Comfort Suites. The lobby was recently renovated and is beautiful. Some rooms are also being updated. Rooms were clean and featured all the basic amenities. Close to the interstate.

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review
17 December 2012

Thank you for taking your valuable time to write a review on TripAdvisor regarding your recent stay at the Comfort Suites of Monroe, LA. Our entire team strive to provide our guests with the best possible service and amenities. It is always nice when someone recognizes their efforts. We sincerely hope you will return to our hotel in the future.... More

Chicago, Illinois
Top Contributor
58 reviews 58 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
“Time to move on...”
3 of 5 stars Reviewed 28 September 2012

I haven’t stayed in Monroe for about 2 ½ years but prior to that, I had at least a dozen visits. This was always the premiere location to stay in Monroe. But the location is starting to show signs that the owner is starting to let it go. (I.E: Don’t get your suitcase wheels caught on the old loose carpet... More

Was this review helpful? Yes 1
JMRuss, Director of Sales at Comfort Suites, responded to this review
3 October 2012

Dear MrBigTraveler, Thank you for reviewing the Comfort Suites of Monroe, LA. I would like to start by thanking you for making our Comfort Suites your hotel of choice over the years. I would also like to assure you that all feedback given to us from our guests is taken into serious consideration and truly appreciated so that we can... More

jonesboro
Top Contributor
88 reviews 88 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
“Certainly would recommend”
4 of 5 stars Reviewed 29 July 2012

Smoke free hotel always make its nice. Room was clean and comfortable. Check in was quick and friendly. Did not have time to eat breakfast but the area looked good and selection looked good as well. Had no issues. Good location to restaurants, mall, downtown and freeway.

Was this review helpful? Yes
See 2 more reviews by bnatigcomman for Monroe
jruss12, Director of Sales at Comfort Suites, responded to this review
8 August 2012

Dear bnatigcomman, Thank you for taking the time to write a review for the Comfort Suites of Monroe, LA! We were thrilled to read your kind comments about our hotel and the services we offer. We also appreciate that you would recommend our hotel to others because of your satisfactory experience with us. Your review will be passed on to... More

Baton Rouge, Louisiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Last minute”
5 of 5 stars Reviewed 26 June 2012

I kept looking for a 2 queen suite everywhere in this area and I just decided to call, the guy at the front desk helped me get the room I needed everything was ready when I got there even though we were late

Was this review helpful? Yes 1
Management response:
29 June 2012

Dear lovelyk97, Thank you for taking the time to review the Comfort Suites of Monroe, LA! We were thrilled to hear that you were pleased with your experience at our hotel. We are always happy and willing to accommodate our guests to the best of our abilities. We certainly look forward to seeing you in the future. Thank you! Sincerely,... More

 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Monroe
Comfort Hotel
Comfort Suites Monroe
Monroe Comfort Suites
Address: 1401 Martin Luther King Jr. Drive, Monroe, LA 71202
Region: United States > Louisiana > Monroe
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 hotels in Monroe
Price Range: $
Hotel Class:2.5 star (2.5*)
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Comfort Suites
1401 Martin Luther King Jr. Drive
Monroe, LA 71202
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