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Holiday Inn Express Hotel & Suites New Iberia-Avery Island

2.5 of 5
318 West Highway 90 Frontage Road, New Iberia, LA 70560
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Holiday Inn Express Hotel & Suites New Iberia-Avery Island
Ranked #4 of 11 hotels in New Iberia
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19 reviews from our community

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Date Rating
Beaumont, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 10 May 2013

I was refused a non - smoking room, I was told that there were not available. Even though I explained my bad allergies to cigarette smoke, they were very rude. After much back and forth with the management I was given a non-smoking room. (The same room that I was told didn't exist) I was treated very rudely, and unprofessionally.... More

Was this review helpful? Yes
See 2 more reviews by TommyF387 for New Iberia
Dana S, Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
16 May 2013

I would like to sincerely apologize for the issues you had during your recent stay with us here in New Iberia. These issues are definitely not our standard and I will be looking into this to correct these problems. Once again I would like to thank you for staying with us and I intend for you next stay to be... More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

I recently had to stay at this hotel because everything was booked up in Lafayette. I was prepared for dissapointment, but was pleasantly surprised. The property is pretty ne and the staff was very welcoming and friendly. The room was fresh and inviting and the breakfast was very good. I would stay here again!

Was this review helpful? Yes
Dana S, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
10 May 2013

I would like to Thank you so much for trying out our property here in New Iberia. We are very happy to hear that you enjoyed your stay with us! We pride ourselves in provideing best customer service as possible and look forward to seeing you again in the future! Sincerely, Dana Shirley General Manager More

Baton Rouge, Louisiana
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 April 2013 via mobile

Check in was so easy. Brett was very nice and quick to check us in. We had a mini suite which if we had to stay for a time would have been perfect. Washer and dryer on the same floor by the elevator and ice machine. King bed was comfy, there was a sitting area with sofa bed. Breakfast was... More

Was this review helpful? Yes
Janet P, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
17 April 2013

Thanks so much for taking the time to share your wonderful comments about our staff online. I will be sure to share your post with the staff and especially, Brett. We are so glad that you enjoyed your stay and we will look forward to your next visit to the New Iberia area. Thanks again and have a great day!... More

Broussard, Louisiana, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013

This is a great family friendly place to stay!! The employees are so friendly! The pool was excellent;) there are so many places to eat around this hotel. I highly recommend it. The rooms are very clean & they have a sofa bed & kitchen area as well!!

Was this review helpful? Yes
Janet P, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
10 April 2013

Thanks so much for your words of praise -- we are so glad that you enjoyed your stay. We strive to show all of our guests the true meaning of southern hospitality and we celebrate our success with great guests like yourself. Have a great day! Janet Paxton, CHA General Manager More

Anderson, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 April 2013

Let me start by saying this hotel and its staff are super nice. Easy to locate and find off the Main Street. The beds are so dang comfortable that I had to ask the manager which company made them. My wife and I stayed here for three days on our way to Lackland AFB Graduation. Since my wife and I... More

Was this review helpful? Yes
Janet P, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
2 April 2013

Thanks so much for taking the time to post your comments on Trip Advisor -- we are so glad that you enjoyed your time in New Iberia and the surrounding area. WE pride ourselves in showing our guests the true meaning of Southern Hospitality and we will look forward to return visit the next time you are in the area.... More

Johor Bahru
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 15 March 2013

Stayed at the Hotel while on buisness in New Iberia. Overall the hotel was clean and tidy, but I was not able to get much sleep; as the address implies its on a frontage road and there was constant traffic noise all night. If you are going to stay there ask for a room on the pool side which should... More

Was this review helpful? Yes
Dana S, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
18 March 2013

First of all I would like to Thank You for choosing our hotel. I apologize that you had to hear traffic noise during your stay. If you would prefer we can make sure your next stay is on the backside of the hotel. We try to provide the best service possible. If there is anything we can do the make... More

Fannett, Texas
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 23 August 2012

As always, its hard to beat HIE. Conveniently located next to the freeway, clean and well maintained facility and a friendly staff. The rooms were very comfy and there are a couple eating establishments nearby. My only recommendation is to get a room facing away from the highway, as I could hear traffic through the night. Other than that, the... More

Was this review helpful? Yes 1
Janet P, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
10 November 2012

Thanks so much for your wonderful comments. We are so glad that you enjoyed your stay. We value you as our guest and we are so delighted that you enjoyed our southern hospitality. We will look forward to your next stay when you are back in the area. Have a great day! Janet Paxton, CHA General Manager More

Tallahassee, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 June 2012

This hotel was very clean and close to our family event. We enjoyed the room as well as pool. The breakfast was your average hotel breakfast. I hate those "pancake omelets" and wish hotels would stop making them. Otherwise that's my only complaint. The staff was very friendly and the hotel was very clean and modern looking.

Was this review helpful? Yes 3
Janet P, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
19 June 2012

Thanks so much for your kind words, I will surely share them with the staff. We are so glad that you enjoyed your stay and we will look forward to seeing you again your next trip to the New Iberia area. Have a great day!! Janet Paxton, CHA General Manager More

Picayune, Mississippi
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 16 April 2012

We stayed here while visiting New Iberia for a family event. We had two standard rooms. The staff were all extrememly friendly and helpful. Everyone greeted us with a smile. The rooms were very clean and accomodating. There were all the ammenities a traveler could need. There's a pool and a fitness center. We slept really well and had a... More

Was this review helpful? Yes 3
Janet P, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
18 April 2012

Thanks so much for your wonderful response -- it is so nice to get such nice comments as we strive here at the Holiday Inn Express to show the true meaning of hospitality. Thanks again and we will look forward to your return visit. More

Wamego, Kansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 March 2012

We recently stayed at the Holiday Inn Epress in New Iberia. Not having stayed in this part of the country we didn't know what to expect, but Holiday Inn did not let us down. The hotel is very clean and the staff extremely friendly. Once we were there we were recommended to try a tour of the Tabisco plant and... More

Was this review helpful? Yes 2
Janet P, General Manager at Holiday Inn Express Hotel & Suites New Iberia-Avery Island, responded to this review
29 March 2012

Dear Valued Guest: Thanks so much for the wonderful comments, out staff strive to ensure that each and everyone of our guests leave our hotel feeling that they have truly experienced the true feeling of southern hospitality. We greatly appreciate you choosing us and we will look forward to your next visit to New Iberia in the near future. Have... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites New Iberia-Avery Island

Also Known As:
Holiday Inn Express Hotel And Suites New Iberia-Avery Island
Address: 318 West Highway 90 Frontage Road, New Iberia, LA 70560
Phone Number:
Region: United States > Louisiana > New Iberia
Amenities:
Business Centre Swimming Pool
Hotel Style:
Ranked #4 of 11 hotels in New Iberia
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
A warm Cajun welcome from the newest addition to the Heart of Acadiana, is the Holiday Inn Express & Suites New Iberia-Avery Island!We are conveniently located at Hwy 90 at LA 14, just a short drive to downtown New Iberia, Lafeyette and the Port of Iberia. his state-of-the-art hotel features special in room amenities such as free wired and Wi-Fi high-speed Internet access, microwave and refrigerator, 32 inch flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. ... more   less 
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Holiday Inn Express Hotel & Suites New Iberia-Avery Island
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