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Hilton Shreveport

3.5 of 5
104 Market St, Shreveport, LA 71101
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Hilton Shreveport
Ranked #13 of 36 hotels in Shreveport
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200 reviews from our community

    Trip type
Traveller rating
    60
    74
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Date Rating
portsmouth
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

We arrived 20th May and were checked in by Ava. Check in was seamless and she was the first Hilton/Hampton employee to ask if we were Hhonors members. We said no but would like to sign up. We look forward to joining. The room was enormous and extremely well equipped. The bed was "don't want to get up" comfort. Ava... More

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hiltonshreveport, General Manager at Hilton Shreveport, responded to this review
22 May 2013

We sincerely appreciate your feedback regarding your recent stay. Our team members are to be treated like our guests, just for this reason...As you were treated by this consistently hospitable team member. We will share this review with our team members guest relations committee so that all of our team members may strive towards ensuring our guests satisfaction. Thank you... More

Spearsville, Louisiana
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

I booked the Hinton Shreveport because I was attending a family wedding in Shreveport. The hotel was also the recommended accomodations for out-of-town guest. I had heard great things about the hotel and I have stayed at many Hilton hotels and I am a HHonors member. Everything was great until I walked into my room and the bed looked horrible,... More

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hiltonshreveport, General Manager at Hilton Shreveport, responded to this review
22 May 2013

appreciate the review of your recent stay at our hotel. Although I was glad to read in your review that you were pleased with your room and that you enjoyed the view, I was disappointed that you weren't completely satisfied and that we did not exceed your expectations. I am so sorry if you’re A/C unit was not working properly... More

Farmerville, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

My stay at the Shreveport Hilton was great. I could not have asked for a more pleasant experience. The staff was very friendly, knowledgeable and helpful. The food was great in the restaurant and room service. Will definitely stay here again.

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Review collected in partnership with Hilton Hotels & Resorts

hiltonshreveport, General Manager at Hilton Shreveport, responded to this review
22 May 2013

We sincerely appreciate your feedback regarding your recent stay with us in Shreveport. It is only through feedback from our valued guests, such as yourself, that we are able to learn the positives and opportunities we may have and address them directly. We will ensure that these comments are shared with our team members guest relations committee in hopes that... More

Baton Rouge, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 May 2013

I was at the Shreveport Hilton for 11 days while doing an art show there. In all my business and personal travels all over the world, including a stay in a commune in China, this was the worst hotel experience I have ever had. Valet service was lousy and they destroyed my fob. Rooms were not always made up. Food... More

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Clinton Township, United States
1 review
5 of 5 stars Reviewed 17 May 2013

Stayed here for a business trip and also put our guests up in the Hilton. Excellent, excellent service! We were able to put our best foot forward and make our guest feel welcome and cared for during their stay at the Hilton. I will be using them for every out of town visitor that comes to visit our company.

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Review collected in partnership with Hilton Hotels & Resorts

hiltonshreveport, General Manager at Hilton Shreveport, responded to this review
22 May 2013

We sincerely appreciate the feedback sent to us from your recent stay. It is through comments from valued guests such as yourself, that we are able to address, correct or continue levels of service and hospitality so that we may meet or exceed all guests expectations. We know you have choices in where you or your fellow business associates stay... More

Kissimmee, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 May 2013

The good: Price for hotel is reasonable The bartenders are hysterical. Starbucks is in the hotel Non-smoking inside Beds were comfortable AC was COLD! The interesting: So when we pulled up to check in, there was a large group of people standing outside drinking out of red solo cups if that should kick things off! The front hotel person was... More

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hiltonshreveport, General Manager at Hilton Shreveport, responded to this review
22 May 2013

Thank you for your review. We are happy that you found our hotel rates to be reasonable and that you enjoyed our breakfast but at the same time we are disappointed to learn that we did not provide you with the exceptional experience we strive to provide all our guests. Please know that our team takes great pride in delivering... More

All Over
2 reviews
3 of 5 stars Reviewed 11 May 2013

This hotel has great rooms with awesome view of the river and downtown, amazing roof top pool and workout room but it has issues with poorly working AC units, significant hot water issues and somewhat noisy hallways. Also, somehow my reservation was intermingled with another guests upon check-in, his room was charged to my card and I assume his to... More

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Review collected in partnership with Hilton Hotels & Resorts

hiltonshreveport, General Manager at Hilton Shreveport, responded to this review
23 May 2013

appreciate the review of your recent stay at our hotel. Although I was glad to read in your review that you were pleased with your room and that you enjoyed the view, I was disappointed that you weren't completely satisfied and that we did not exceed your expectations. I am so sorry if you’re A/C unit was not working properly... More

Dallas, United States
1 review
2 of 5 stars Reviewed 8 May 2013

After attempting a shower, where there was zero hot water, I was told at check out had I requested a higher floor the water temperature wouldn't have been an issue. If you know certainly floors don't have hot water, why are you placing guests on them? Also, the water pressure in sink was non existant. At 7 months pregnant, I... More

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Review collected in partnership with Hilton Hotels & Resorts

Shreveport, United States
1 review
4 of 5 stars Reviewed 3 May 2013

The front desk and lost-and-found staffs were very helpful and friendly. I inadvertantly left a computer mouse in the room. Once I called, they went out of their way to ensure that it was located at the front desk for me to pick up. All in all, it was a great stay.

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Review collected in partnership with Hilton Hotels & Resorts

Lubbock, Texas
Top Contributor
75 reviews 75 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 May 2013

Best of this hotel is only the front desk ladies ,act as if the are the owners (Ava & Brandi) they are fantastic ,I actually said to them that they are too much for this hotel ,on our way out , Rooms dirty ,cheap tile carpet ,bathtub ,no Kleenex in room??Bar don't even try one person to attend all??(Overworked ,underpaid?hum)... More

Was this review helpful? Yes 1
 
 
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Additional Information about Hilton Shreveport

Also Known As:
Hilton Shreveport Hotel Shreveport
Hilton Shreveport Hotel
Hilton Hotel Shreveport
Shreveport Hilton
Shreveport Hilton Hotel
Address: 104 Market St, Shreveport, LA 71101
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Shreveport
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Shreveport - contemporary comfort in the heart of Shreveport, Louisiana. Located just off I-20 downtown in Shreveport's Historic District, we are one of the premier places to stay for business or leisure. Our business guests will appreciate the proximity to Chesapeake Energy, Capital One, and Shaw Industries, in addition to being directly connected to the Shreveport Convention Center. For those on leisure - Barksdale Air Force Base, the Louisiana Boardwalk, Festival Plaza, Millenium Studios, and 5 nearby casinos are all available and waiting for you!Our hotel offers up 313 guest rooms, a heated rooftop swimming pool and whirlpool, 24 hour fitness center, and 3 different dining options to suit everyone's palette. Come stay with us at the Hilton Shreveport. ... more   less 
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