We stay here often and are always treated so well. The staff goes out of their way to make sure accomadations are to our liking. it is always clean and comfortable. The pool and hot tub are inviting. location is so great for airpor...shuttle available if you choice...don't think is for shopping serviccce but available....Bistro is good if you don't... More

This is the worst hotel I have ever been to. I stayed there and asked the Assistant GM to take me to Walmart and she had the worst attitude EVER!!!. the Shuttle driver is the same way. When asked to take us somewhere it was always an excuse. We should never have to walk that's what the Shuttle is for.... More

We celebrated our 38th wedding anniversary here in luxury !!! The best feature for us was a swim in moving water in the indoor pool and then we finished up in the hot tub which has so many jets to truly relax the body ! IT WAS NICE to have a bistro in the lobby too... good food there!

The beds were comfortable and very clean, plenty of extra towels. All the workers from the front desk to the restraunt workers were extremely friendly and the food was awesome. The pool and spa were clean and very well maintained. This is the absolute best place we have ever stAyed away from home and we will be back.

First and last time for me to stay here. The toilet had not been cleaned. Room was dirty and dingy. Needs a total overhaul. Can't believe Marriott still has their name associated with the property. Totally grossed me out but room was non refundable. Only free Internet was in the lobby.

I have stayed here on 2 different trips to Shreveport. I like the location and the outlet mall next door to the hotel. I read the other reviews and believe I know which clerk the others are referring to. I have not had the same problems, but overheard an exchange between her and another guest. It was not a pleasant... More

This Hotel is the worst I will not stay again. NEVER NERVER NEVER!!. I have never been to a hotel where the rooms are horrible and the front desk clerk a young lady with short hair had a nasty attitude .I have ever seen at any hotel. Wow!! The room had some type of smell and plus the rooms are... More

I was very happy with my overnight stay at this hotel. In my opinion they have covered a lot of bases. They have a little Market Place, which admittedly, is only a few shelves and a fridge, but it is packed with just about anything one could want: pizzas, lean cuisines, soups, tuna salad kits, beer, wine and smoothies. Perfect... More

We made this reservation in May, along with another stay in Dallas for the next night. When we tried to check in, the clerk told me that my reservation rate was no good, and I would be charged the higher daily rate. She told me that this is because my credit card was not good when I made the reservation.... More