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Isle of Capri Hotel and Casino -Lake Charles

100 Westlake Ave, Westlake, LA 70669
Hotel amenities
Isle of Capri Hotel and Casino -Lake Charles
Ranked #1 of 2 hotels in Westlake
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100 reviews from our community

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Traveller rating
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Date Rating
Katy, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I spent the night at the Isle of Capri on Thursday May 16 th 2013. I was met by Regis at the front desk. After a long drive it was refreshing to be greeted by him. He was happy and joked around which made checking in a pleasure. He made sure that all of my request were met. The room... More

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Paul_Hutchens, General Manager at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
23 May 2013

Thank you for your positive comment concerning our hotel rooms and our friendly staff. I know our team members will enjoy hearing how much our guests appreciated their pleasant interaction. We look forward to seeing you on your next trip. Paul E. Hutchens Vice President/General Manager More

conroe texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

This hotel could use some updating but it was clean and convenient so I gave it 3 stars. While you are gambling free cocktails make it a no brainer to sleep right at this hotel. For a nice view I recommend a tower room top floor lake side.

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Eric E, Director of Hotel Operations at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
22 May 2013

I notice that you indicated your last visit was in June of 2012. We just completed a $14 million renovation of our Tower Hotel rooms and suites, lobby, fitness center and meeting rooms. We have received great feedback about our updated amenities and we hope you will have an opportunity to visit us again soon. Eric Eisenberg Director of Hotel... More

Florida Panhandle
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 May 2013

The Inn is across the parking lot from the hotel and casino; about a small block. Rooms are adequate, flat screen tv bath samples, but no breakfast. They allow pets; I believe I saw a small pony or large dog come out of one room. Would stay again as a better "smoke free" atmosphere as compared to the casino hotel.

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Paul_Hutchens, General Manager at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
23 May 2013

I am glad you enjoyed your recent visit and hope you will visit us again soon. We do understand that there are some people who would not travel without their beloved pets. Since we started the pet friendly designation, I have been amazed at the number of guests who have let us know how much they appreciate the accommodations. Difficulty... More

Weeki Wachee, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 May 2013

Although I stand behind my first review, I have to say the management made it right. All I can reccomend is make sure you know which hotel you're booked at. Casino Seemed nice and lots of specials. Good Luck!!

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austin
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 May 2013 via mobile

arrived at the Inn for one night. pleasant service at the front desk. room was a good size with a ceiling fan. walls are very thin, way too thin. no exhaust fan in the bathroom. waited for 20 minutes for a tech that could figure out how to feed paper in a slot machine so I could take my cash... More

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San Antonio TX
1 review
4 of 5 stars Reviewed 29 April 2013

We recently stayed overnight at the Inn at the Isle of Capri. Our stop was a last minute decision, so we were not sure what to expect. The room was clean and quiet, with very comfortable beds and LOTS of pillows. The only complaint that we had was that the shower head was positioned low on the shower wall -... More

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Paul_Hutchens, General Manager at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
1 May 2013

Susan, I was happy to hear that you enjoyed your impromptu visit to the Isle of Capri. Oftentimes we hear from guests who visited us on the spur of the moment and ended up having such a great time that they became loyal customers of ours. We hope that your experience was the same and we look forward to seeing... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 April 2013

This is a very nicely updated hotel. We were in the Junior Suites at the Casino Tower. Which really weren't suites but were very nice rooms. Beautiful rooms, comfy beds and a pretty quiet hotel, thought it was not very busy the night we stayed.

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Paul_Hutchens, General Manager at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
1 May 2013

Thank you for letting us know you enjoyed your stay at our newly renovated hotel. Please come back to visit us again soon. Paul E. Hutchens Vice President/General Manager More

Maxwell, Tx
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

Even though I haven't ever won at this casino, I still enjoy myself. The service is great and everyone is friendly. Their Buffet is amazing. The only part I don't like is there is no designated are for non-smokers.

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Paul_Hutchens, General Manager at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
1 May 2013

Thank you for providing feedback of your recent visit. I am glad that you enjoyed your stay here and encountered some of our friendly team members. Unfortunately, we currently don’t offer a non-smoking area in the casino; however, we will continue to work on making improvements in our air quality. We hope you will visit us again soon. Paul E.... More

Houston TX
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 April 2013

We drove from Houston to Isle of Capri, an easy trip and fairly decent roads. The Isle is currently repaving the parking lot in front of the towers, but don't let that stop you! The employees were the best part!!! Such friendly nice and POLITE people. They really wanted to help you have a good time. We were greeted when... More

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Eric E, Director of Hotel Operations at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
12 April 2013

Melanie, Thank you for your review of the Isle of Capri Lake Charles. We like to think our staff is the friendliest in the area and your comments are proof positive. Our Hotel has undergone a year-long remodel, from the Hotel Lobby to the Tower guest rooms and meeting rooms to the Fitness Center. We have received great comments from... More

1 review
5 of 5 stars Reviewed 29 March 2013 via mobile

I recently just got back from staying a night in the newly remodeled tower room at Isle of Capri. I have to say the room was great!!! Very Very Nice! and the price of $100 with taxes was very nice too, I didn't expect it to be that nice. I only have two downfalls: It didn't get that chilly in... More

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Paul_Hutchens, General Manager at Isle of Capri Hotel and Casino -Lake Charles, responded to this review
1 May 2013

We have received quite a few compliments over our newly renovated hotel rooms and I was pleased to hear you enjoyed them also. Thank you for recommending the Isle to your friends and we hope to see you again soon. Paul E. Hutchens Vice President/General Manager More

 
 
 
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Additional Information about Isle of Capri Hotel and Casino -Lake Charles

Also Known As:
Isle Of Capri Westlake
Address: 100 Westlake Ave, Westlake, LA 70669
Region: United States > Louisiana > Westlake
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Westlake
Price Range: $
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Isle of Capri Hotel and Casino -Lake Charles
Enter dates & see best prices*
Enter dates 1 night 2 nights
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