Everything went very smoothly (from initial contact all the way through the stay). The staff was very helpful and we enjoyed our stay. They can expect our business again next season. Tracey was very polite and always in contact to make sure we had everything we needed.
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Place is kinda grungy, no big deal. What gets it on the list of absolute worst places Ive ever stayed- poor customer service and mice. When you are greeted by a mouse at 3am and have to switch rooms - I dont know - maybe you should close the room off, put a mousetrap in, call the owner..exterminator. Not wake...
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This review is very inaccurate. This guest checked in and paid for two rooms for DJ's at a local bar. A man from the second room returned at 2 am and asked to be moved to another room because he saw a mouse. When we went in the next morning to investigate a potential mouse (we've never had this problem...
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Stayed here on Nov. 11 & 12, 2011 for a three day shopping excursion in Bangor. I found it a benefit to have the full breakfast as it saved time not having to wait in a line at Denny's and then wait for service. Rooms are clean and beds are comfortable. There is no coffee maker in the room but...
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The University Inn is one of the worst hotels that I have ever stayed at. I was assigned to a room (#101) that is directly beneath the only stairwell in the building. All night long, I had to listen to guests walking up and down the stairs. With all of the times that I got woken up, I barely got...
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This is a very unfortunate review that should have been avoided. For clarification, Room 101 is not below a staircase, it is across the hall from a staircase. Regardless, this guest obviously did not like her location and did request a move. As she accurately stated, she did ask early in the morning, before the day crew arrived, if there...
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I used to really like this place and stayed here when visiting my daughter at college, as well as business trips to the region. The prices were reasonable and the location is very convenient to the college. The current owner, however, has made it much less friendly, After a remodel, the prices went up and the owner became rigid. I...
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I recall this guest vividly, now months later, and some of the circumstances with his stay during graduation. He was very excited about the event upon check-in a day early, and then filled with such sadness and stress due to his personal loss and trying to arrange to get home. There have been many mourning guests over the years and...
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We were here for a family wedding... not a fancy place, but clean and comfortable. Breakfast was much better than most. They accidentally billed me twice but fixed it immediately when I called them and were very apologetic. I will definitely be back!
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My wife, dog and I stayed at the University Inn Academic Suites in early September 2011. The property was very clean, the pool very nice and the staff was very attentative. The continental and hot breakfast was complimentary and was an excellent value. We spent 2 nights there and will definitely return. If a parent has a student at the...
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After driving over six hours then moving my son into the University I arrived to be advised by the unfriendly clerk my room would not be ready until 4pm or later. I informed her that I was very tired and would appreciate any room as I needed to lay down. She then advised me to lay by the pool, she...
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With a standard check in time of 2 p.m., we will always check in an early guest if the room is prepared. In this case, the guest arrived very early on a day when the house was full the night before. In addition, we did have a team staying with a late check out of 2 pm. When this guest...
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this hotel and their staff are top notch! they had a good breakfast and the rooms were spacious and had updated fixtures. orono is a wonderful town and we were able to go out to eat a block away at pat's pizza to watch the red sox. don't miss lobby bear!
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We were so pleased with our stay at the University Inn. The staff was friendly and helpful. The breakfast offered was plentiful and delicious. It would be a pleasure to stay here in the future. Thank you for helping to make our vacation memorable.
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