We stayed for a five days between Christmas to New Years. We exchange through RCI into this resort. The point usage was very low this time of the year. We drove from our snowboarding location at Canon Mountain in New Hampshire for a about four hours. The drive was very slow.
Our one bedroom unit was super nice. It is...
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Schong,
Thank you very much for your recent visit and your kind words concerning our property.
Winter is a great time to visit with many seasonal activities and attractions in the area. This time of year offers an atmosphere of relaxation and luxury.
We are currently underway with renovations to our units, installing modern kitchen and bath amenities for our...
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I have stayed at this hotel twice. The property is beautiful, the view is amazing and the service is spectacular!
It's a little out of the way.. and unless you are arriving by boat you're going to have a ride to get here.. but it's worth it !
The new Lounge provides a fantastic dining experience. You know it's good...
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Jasonb123,
Your positive input regarding your stay with us is greatly appreciated. Though the travel can seem long to visit us, it is always our goal to have guests feel like it is worth the trip.
We are very pleased that our staff met your expectations and that you enjoyed our dining, facilities and accommodations.
It is my hope that...
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It probably looks strange that I gave this 2 stars and gave the service, value, sleep quality, etc. ratings from a 3 to 5. The main reason that I was unhappy with my stay and gave the two stars is that I had reserved an oceanview room and didn't receive it. The whole purpose of the trip was a weekend...
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Suzcomptime,
Thank you very much for your autumn stay with us and for your feedback. I am pleased that overall your stay was enjoyable. We certainly take pride in providing the best accommodations, service and resort amenities to all of our guests.
Regarding your accommodations, I am pleased you were able to take advantage of our Maine Resident discount program,...
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I recently reserved a hotel in this area as the price of the samoset is so expensive. I was looking for a place when I came across the samoset and it reminded me that I had never left a review. I stayed here a little over a year ago and wanted to complain to the manager but my husband was...
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Nursenewman,
Thank you for your input regarding your stay with us in 2010.
I am glad that you enjoyed your accommodations and the Resort, but am very sorry that our staff did not meet your expectations or ours. Your experience with our housekeeping staff and your interaction with our front office personnel are certainly not indicative of the high standards...
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Our stay in October 2011 was an RCI timeshare exchange. The timeshare "estates", separated from the hotel units by the main lodge (which contains the lobby, spa, pool, health centre, restaurants and conference rooms), consist of three V-shaped buildings, each with 24 one- and two-bedroom condo units on three floors. The base of the V points towards the ocean; thus...
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Wafljo,
Many thanks for your recent visit with us and your input regarding your timeshare accommodations.
As you mentioned, and as I have referenced in previous Trip Advisor responses to our guests, we are in the process of renovating our condominium kitchens and bathrooms.
As we speak, we are installing new cabinets and fixtures in the building you stayed in....
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We had a wonderful 3night stay at the resort! Food in the new restaurant was delicious and a very pleasant atmosphere. Wait staff wad great!!!
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Amm1952,
Your positive review in reference to your recent visit is greatly appreciated.
We hope to have you stay with us again in 2012.
Sincerely yours,
Cornelius J. Russell
General Manager
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We stayed in one of the timeshare condos because there were no rooms left in the main hotel. They were 260$ a night with tax 300. I looked online and the place looked beautiful with an oceanview so I booked it.We got there and it looked nothing like the picture online. It was in need of major updating, decor, paint,weird...
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Kathy D,
We appreciate your recent stay and your feedback, with specific reference to our condominiums.
The hotel and restaurants have undergone recent renovations over the last couple of years, with improvements planned to our condominiums this off season. Though these units did not meet your expectations on your recent visit, it is my hope that scheduled upgrades to our...
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Because of a problem at an inn we booked for three nights, we had to find someplace to stay the Saturday of the Columbus Day weekend. Easier said than done. Every place I initially tried, from Bar Harbour to Portland, Maine, was booked. Only the Samoset had a room available.
And that made me really nervous. How come this place...
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Exscribe,
Many thanks for your kind words regarding our property. We are pleased that you enjoyed your visit.
Feedback has been very good regarding our new restaurant, with both the food and atmosphere received very positively. I am also glad that you had the experience to see the traditional Maine sunrise over Penobscot Bay.
Thank you again for your visit...
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We choose this "Resort" on recommendations here. Sorry fellow reviews, but this place is just meh. The staff is perfectly nice, the grounds are pretty, and the resturant is nice. But, that's it it. Did we miss something? I think if we stayed at the Hampton Inn down the highway we would have gotten the same thing, but at least...
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Sihnon,
We appreciate your comments concerning your recent visit with us.
I am glad that you found our staff to be friendly and to our mutual standards of excellence. Further, I am happy that you appreciated our grounds, which are personally maintained by our staff. Our new dining options, La Bella Vita ristorante and Enoteca Lounge, have also been highly...
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I stayed at the Samoset as part of a conference group. The hotel staff couldn't have been friendlier from the moment I checked in until I left. The rooms were nicely appointed, had a walk in closet and had nice attention to detail - including a small nightlight under the sink so you could see in the middle of the...
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SunSeeker,
Many thanks for your feedback regarding your October visit with us. I am pleased that both our guest services and our accommodations met our mutual standards.
We agree with your comments regarding the need for mini refrigerators in each room. We will be installing these into all accommodations this winter.
Thank you again for your input and patronage.
Sincerely...
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