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BEST WESTERN PLUS Waterville Grand Hotel

3.0 of 5
375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)
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Ranked #4 of 6 hotels in Waterville
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    11
    2
    1
    6
    7
Date Rating
James S
Bangor, Maine, United States
1 review
1 helpful vote
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

been staying here off and on for about a year and what a great experience and value. Been recently updated new everything great place. More

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jose r
Shirley, New York
1 review
5 of 5 stars Reviewed 13 January 2012

great rooms super internet very nice breakfast server More

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thenerb
Hendersonville, TN
Senior Contributor
23 reviews
12 helpful votes
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Probably one of the best values in Waterville. The hotel has been newly updated and has new carpets, beds, furniture, TVs, etc. Very clean, management was friendly, the included hot breakfast was nice, and as always the pool/hot tub was a nice way to unwind. The hotel is also dog friendly and doesn't charge any fee to bring a dog... More

Was this review helpful? Yes
Karen Spaulding, Manager at BEST WESTERN PLUS Waterville Grand Hotel, responded to this review
10 January 2012

Thank you so much for your review of our hotel! It is nice to have guests like yourself notice and appreciate the changes we have made. Thank you for being a loyal customer and sticking with us through some rough times. We look forward to welcoming you and your wife back again very soon!! Thanks again for the great review! More

Tina M
new brunswick
Reviewer
4 reviews
14 helpful votes
5 of 5 stars Reviewed 8 January 2012

Stayed here for one night on our way to Sugarloaf Mountain to drop off our son for the week. The hotel was very clean, very quiet and loved the location. It is right off the #95 highway and there's shopping right across the street, restaurants close by etc. Had breakfast the next morning in their pub/restaurant and it was very... More

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Jeffrey W
Bellingham, Massachusetts, United States
1 review
1 helpful vote
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

I have been going to this hotel every other week for 9 yrs. and let me tell you, this place has done a complete 360. Everything has been renovated, from the new and beautiful lobby all the way back to a NEW and greatly appreciated HOT TUB! The rooms are wonderful with new beds,rugs, t.v.'s,heaters/a/c and furniture. The free breakfast... More

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Tony B
Wellfleet, Massachusetts
1 review
2 helpful votes
5 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

My wife & I have stayed here twice in the last month and have enjoyed our stays tremendously. The hotel is very convenient to the highway and in a location that is close to restaurants, shopping, colleges and historic sites. The rooms are very nicely furnished and the bed is extremely comfortable (the best I've experienced in a hotel in... More

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DarenH
Portland, Maine
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 5 December 2011

I booked my stay here because I knew the entire hotel was just renovated this year, plus I got a good price. Upon arrival, the quality and design of both the lobby and my room (#307) exceeded my expectations- everything was brand new and stylish, definitely beyond what I expected. I slept wonderfully with all four fluffy pillows and will... More

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r g
New York City, New York
1 review
2 of 5 stars Reviewed 6 November 2011

I thought hotel would be ok as renovations are mostly done. Our newly renovated room had a crow bar mark on door, shower didn't drain, hotel felt unsafe and was pretty much deserted, breakfast consisted of boxes of cereal, dirty spoons and no milk. Calls to front desk were unanswered. Thought since this hotel cost more would be nicer than... More

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person found this review helpful

We stayed at the hotel Friday night for the first time in about two years. What a transformation. I guess they are now a Best Western Plus, and they have completed the renovations from what I could see. Everything was clean, new comfortable beds, renovated lobby and wonderful food. We will definatly stay here again. Thank you to the wonderful... More

Was this review helpful? Yes
Karen Spaulding, Manager at BEST WESTERN PLUS Waterville Grand Hotel, responded to this review
19 November 2011

Thank you so much for your wonderful feedback! Yes our renovations are complete except for a few minor details. We are a NEW Best Western Plus!! We appreciate the nice comments and we will definitely look forward to your stay again!!! Thank you again!! More

lauren r
Waterville, Maine
1 review
3 helpful votes
1 of 5 stars Reviewed 19 October 2011
3
people found this review helpful

a local college booked every other hotel in the area, and now i know why. i was left with no other choice but to host my wedding reception here. i was promised 10 rooms on the same floor for my family, so my grandfathers care taker would be right there to help, as would my aunts and uncles. no only... More

Was this review helpful? Yes
Karen Spaulding, Manager at BEST WESTERN PLUS Waterville Grand Hotel, responded to this review
28 October 2011

Thank you so much for your feedback from your wedding reception that we hosted here in October of 2010! It was the unfortunate timing that Colby College's Parents Weekend was the same weekend and fills all the area hotels. I am sorry that you feel that we destroyed your wedding. I know that we were responsible for the cake server... More

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BEST WESTERN PLUS Waterville Grand Hotel Also Known As

  • Holiday Inn Waterville
  • Waterville Holiday Inn
Address: 375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)

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BEST WESTERN PLUS Waterville Grand Hotel
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