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DoubleTree by Hilton Columbia

3.0 of 5
5485 Twin Knolls Road, Columbia, MD 21045
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DoubleTree by Hilton Columbia
Ranked #6 of 12 hotels in Columbia
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128 reviews from our community

    Trip type
Traveller rating
    65
    27
    15
    16
    5
Date Rating
Madison, New Jersey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 20 May 2013 NEW

My wife and I have stayed at this hotel on Numerous occassions while visiting our children and grandson in Columbia Maryland. The staff has always been exceptional. The rooms are always clean and comfortable. It is also convenient to downtown Baltiomore/The Inner harbour or the Airport, The Wine in The Woods annual event and the Preakness at Pimlico race Track.... More

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Indiana, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I had an excellent reception at the Double Tree Hotel in Columbia Maryland. The desk clerk was very charming and very welcoming. She also seemed to be very happy at her job. The hotel is about 200 yards away from where I was going to have a meeting the following day and staying there was quite convenient for me but... More

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Review collected in partnership with DoubleTree by Hilton

Oley, United States
1 review
5 of 5 stars Reviewed 9 May 2013

We were welcomed with excitement and enthusiasm, got our warm cookies and the staff was wonderful the whole time. The shuttle guys too and from the concert were awesome! Breakfast convenient, reasonable and delicious!

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Review collected in partnership with DoubleTree by Hilton

Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
14 May 2013

Thank you for your review. We are continuing to add value to our guests stays each year. In-room refrigerators, better and better staff members and upgraded food and beverage choices are just a few things we are doing to make your dollar stretch a little further. Please come back again next year for the M3 Festival. We will be ready... More

Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

This hotel is in great shape. The building is clearly much older than the decor will lead one to believe. Price was a bit steep for the rooms ($199/$209 for two nights), but I needed a place to sleep and everything else was unavailable or too low quality for my taste. Beds were comfortable, and room was pretty quiet despite... More

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
8 May 2013

Dear Katey J, Thank you for taking the time to write a review on my hotel. It is reviews like yours that make my hotel a better place to stay for all guests. You are correct that I have an older building, but we just spent millions of dollars to upgrade all the sleeping rooms and lobby areas. Next time... More

United States
1 review
5 of 5 stars Reviewed 24 April 2013

We had a very nice experience at this hotel and would definitely stay here again. We had a small glitch with the battery in our door lock dying, but the hotel staff took care of it quickly and without incident.

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Review collected in partnership with DoubleTree by Hilton

Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
26 April 2013

Dear Aaron S, I am very sorry that the battery in your door lock went bad. We have a quarterly schedule to replace those batteries but sometimes we just get some bad ones. Again, so sorry that it happened. Please come back again, we will try very hard to make it a perfect stay. More

midlothian, United States
1 review
5 of 5 stars Reviewed 24 April 2013

Total positive experience from the front desk to the comfort of my room. Each emplpyee I came in contact with displayed themselves professionally. I found the room clean and comfortable. The food in the restroom tasty and enjoyable. I left very satisfied...

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Review collected in partnership with DoubleTree by Hilton

Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
26 April 2013

Dear Cornelia O, Thank you for taking the time to review my hotel. I am thrilled you had a great experience. Come back and see us again. More

florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 April 2013 via mobile

This is a relatively cheap hotel with the Hilton brand. Nice lounge, friendly staff. Rooms are clean yet dated. It's an older, renovated hotel. Not an original Doubletree. Still, can't beat the price.

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
14 April 2013

Thank you for the candid review of my hotel. We are thrilled with the results of our multi-million dollar renovation that was completed last year. My staff and I look forward to your next visit. More

Johnson City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 April 2013

The front desk was great and check in was no problem at all. It was really fast and the cookie is always warm and good. You can even buy them if you ever have a craving again. Room was clean, internet fast, bed was comfy. No problems and no complaints whatsoever.

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
11 April 2013

As the General Manager, it makes me very happy when guests have a relaxing and uneventful stay at my hotel. Thank you for taking the time to share your experience with everyone else. I am looking forward to your next visit. More

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 April 2013

This is the best hotel in Columbia, MD; I rest so well, the beds are sooooo comfortable, services were excellent, food delicious and the security and comfort was out of this world. The prices are so affordable, I felt like a queen or a superstar! And yes the infamous warm cookies they serve you upon your arrival is definitely awesome!... More

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
11 April 2013

Dear TeaJ547, Thank you for such a nice review. Your response is what we strive for everyday. Come back and see us again soon. Some more warm cookies will be waiting for you. More

Harrisburg, Pennsylvania
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 April 2013

Spent two nights at the Double Tree while on business, the rooms were very clean and the staff was very helpful meeting our needs. In addition to staying overnight we also used their meeting rooms and shuttle for dinner events.

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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review
8 April 2013

Dear Jesse1314, Thank you very much for the kind words about the hotel and especially about my staff. We try very hard to give every guest a great experience. We look forward to your return. More

 
 
DoubleTree by Hilton Columbia
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Additional Information about DoubleTree by Hilton Columbia

Also Known As:
Hilton Hotel Columbia
Columbia Hilton Hotel
Columbia Hilton
Hilton Columbia
Address: 5485 Twin Knolls Road, Columbia, MD 21045
Phone Number:
Region: United States > Maryland > Columbia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Columbia
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Doubletree Hotel Columbia, an upscale suburban Maryland hotel in a park-like setting only 20 minutes from Baltimore's Inner Harbor, is the perfect hotel in Columbia MD for business or leisure travel to the Baltimore, Washington D.C. and Annapolis areas. ... more   less 
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