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All 13 Columbia hotels »

Sheraton Columbia Town Center Hotel

3.5 of 5
10207 Wincopin Cr., Columbia, MD 21044
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Ranked #6 of 13 hotels in Columbia
3.5 of 5 stars 183 Reviews
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183 reviews from our community

    Trip type
Traveller rating
    76
    41
    21
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    31
Date Rating
Skip B
Rochester, New York
1 review
5 of 5 stars Reviewed 1 February 2012

We had the pleasure of staying with you January 11 thru the 14th, 2012. My son had his wedding with you and all we can say was WOW!! From the moment we arrived, the manner in which we were greeted, the care of our rooms, the food, the help with finding a local florist, directions, etc. Everyone we came in... More

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ylcalvert
Waynesboro, PA
Reviewer
4 reviews
22 helpful votes
3 of 5 stars Reviewed 30 January 2012

I stayed at the Sheraton this weekend for business. I have varying opinions regarding my stay. Let's start with the positives: 1. The receiving hall was beautiful - it looked modern and tidy. A sky light from several stories above brightens up the entire space and gives you an impressive feel. 2. The place smelled good. It was an assortment... More

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touristnyc
NYC
Contributor
13 reviews
6 helpful votes
3 of 5 stars Reviewed 5 January 2012

Stay here May of 2011, the rooms are acceptable but need some updating. The service are okay and front desk are helpful. The shopping mall are walking distance away. There is a trail behind the hotel so you can jog or bike. The biggest let down are the dirty lake and noisy boat behind the hotel, it's constantly on until... More

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Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
18 January 2012

Dear Valued Guest, It is unfortunate that you waited nine months to post your comments I would have liked the opportunity to have made things right when you were at our hotel. In reference to the noisy boat and dirty lake that was not a boat. The city was in the midst of a beautification project of the lake and... More

Azuredirection
Columbia, Maryland
Senior Reviewer
9 reviews
7 helpful votes
3 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

We hosted our wedding ceremony, and the bulk of our wedding guest at the Sheraton Columbia Town Center Hotel. We choose this location because it was close to our wedding reception and I felt the service had been reliable the many times my family stayed their when I was growing up. Unfortunately, we had more than a few bumps in... More

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Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
17 January 2012

Dear Valued Customer, Thank you for sharing your recent experience with us. Regarding your comments about a few bumps in the road we are happy that Sharon responded quickly to your concerns. Sharon has been one of the Hotel's stars for years! We are delighted that our other staff was mentioned for their high standard of service including restaurant, room... More

Homan K
San Diego, California
Reviewer
4 reviews
5 helpful votes
1 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

Stayed here recently on business travel, probably my last visit. I typically like to stay around BWI airport when traveling here for business, but thought for once it would be nice not to have to make a morning commute to my destination (I will go back to making the commute the next time I'm back). I was fortunate enough to... More

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Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
17 January 2012

Dear Valued Guest, On behalf of my staff, we are sorry you were disappointed with your stay. We apologize that there were some areas that missed the mark. As for the lodge rooms they are currently under renovation and we anticipate a great finished product. I do hope you return to our hotel on your next visit to the Columbia... More

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Amy B
Butler, PA
2 reviews
1 helpful vote
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

I recently traveled to Columbia Town Center, MD on business, but brought along my daughters to stay at the Sheraton with me. I have stayed here before for meetings, and have always been impressed with the accommodations as well as the service. This time, although I knew it would be a pleasant stay, I was unprepared for how far above... More

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Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
17 January 2012

We are thrilled to read that you had a wonderful experience at the Sheraton Columbia Town Center Hotel. Thank you for taking the time to share the details of your stay and we look forward to welcoming you back on your next visit to our great town. We are glad to read we exceeded your expectations and thank you for... More

JHogan1978
Dallas, Texas
2 reviews
2 helpful votes
1 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

This was the worst night I have EVER spent in a "big name" hotel. If this was Joe's Motel, or the Dew Drop Inn, I still would have had a bad stay, but it would have expected as much from a "cheap motel". But NOT from a Sherraton! I walked into my room and was greeted with a busted lampshade... More

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Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
17 January 2012

Dear Valued Guest, We regret to read about your recent experience at our hotel. Because of feedback we have received from our customers including those on Trip Advisor, we are now in the process of making updates to our hotel which include guestroom improvements. There is never an excuse for our failure to respond to your needs while here in... More

oxide
New York, NY
Contributor
13 reviews
28 helpful votes
4 of 5 stars Reviewed 18 November 2011

This is a perfectly comfortable hotel. It's completely lacking in personality, but very efficient. It's very conveniently located to this part of the Baltimore suburbs. I've stayed here twice for family events. The group rate was good. It can be a bit noisy--the atrium is a giant echo chamber--but that's it for any negatives I can think of. More

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Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
17 January 2012

Dear Valued Guest, Thank you for sharing your experience with us. We are pleased that you a happy that we are efficient and you liked our group rate. Regarding your comments about the noise in the atrium the ownership is researching capital improvements to the bar and lobby area to minimize the noise factor to the atrium. These improvements should... More

stephengodwin
London
2 reviews
39 helpful votes
1 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

First room had no effective internet (no point being offeref free internet when there isn't one) and the replacement room was so far away one might have well have driven there - and I had to push through conference attendees queuing for their buffet dinners. Dingy and light on manager service too. I will book elsewhere next time - stay... More

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Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
17 January 2012

Dear Valued Guest, We regret to read about your recent experience at our hotel. In reference to our internet service the hotel is currently going through an internet upgrade that will greatly improve our service. I do hope you return to our hotel on your next visit to the Columbia area, we value your opinions and buiness and want to... More

Nick13241
Baltimore, Maryland
1 review
1 of 5 stars Reviewed 10 November 2011

I was on a business trip and my company paid for the room. They told me they put my wife's name on the reservation, so I silenced my phone and went into a meeting assured everything would be fine. When I got out three hours later and turned on my phone, I found out that she had not been let... More

Was this review helpful? Yes
Don Dougherty, General Manager at Sheraton Columbia Town Center Hotel, responded to this review
17 January 2012

Dear Valued Guest, We regret to read about your recent experience at our hotel. There is never an excuse for our failure to respond to your needs while here in our hotel. Please accept our apologies that what you experienced did not meet your standards or our own. Your comments will be reviewed with our management team so we may... More

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Sheraton Columbia Town Center Hotel Also Known As

  • Sheraton Columbia
  • Columbia Sheraton
Address: 10207 Wincopin Cr., Columbia, MD 21044

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