So shocked at the great quality of the room especially for the price! Only $69 for the night and the room came with a full kitchen, couch seating area and a super nice bathroom. The place was spotless and I am VERY PICKY when it comes to this. I've stayed in hotels two and three times this price that weren't...
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Hello Tralalala10,
Thanks so much for your review! We are very pleased that you enjoyed your stay at the TownePlace Suites Marriott in Gaithersburg, we hope that next time you’re in the area you choose to stay with us!
Kindly,
TownePlace Suites Gaithersburg
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I have stayed at this hotel many nights and have found almost all of the staff very helpful and friendly. They seem to really be on their game towards making me and my wife feel like the top priority.
The Good - The amenities. There is a small fitness room with three machines and a stack of free weights, there...
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Hello blewjaye,
Thanks for taking the time to post a review on TripAdvisor about TownPlace Suites Gaithersburg; we use this as a valuable tool in improving our services. We are pleased to hear that we lived up to your expectations, our team works very hard on making each guest feel welcome and accommodating any way possible. Please note that we...
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This is the worst place I have ever stayed. We guaranteed our reservation with a CC knowing we would be here very late. When we arrived at 1:30am (and very tired!) the front desk clerk said that she could not check us in for 20 minutes due to the computer updating for the night. She said she didn't know if...
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Dear CJL,
First and foremost, we apologize for your unpleasant experience at our extended stay hotel. As a frequent traveler myself, there is a certain expectation we hold hotels to upon check in and room appearance. Unfortunately, it was not met in your instance. Please know that this was an isolated incident and have brought this to the attention of...
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I chose this hotel for the good price and galley kitchen, but expected so-so quality. I'm happy to say that the staff was exceedingly friendly and helpful, the room was very nice (with a great comfortable bed), and the continental breakfast was far better than I expected. I will definitely stay here again when I'm in town.
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Hello Cathy R,
We’re happy to hear that TownePlace Suites exceeded your expectations! Thank you for recommending us to other travelers on TripAdvisor. We hope to see you back again soon!
Kindly,
TownePlace Suites Team!
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I read the reviews before making a reservation. My experience has been quite different than those that I read. When I checked in, I expected to be recognized as Marriott Gold. I made the reservation through their site. No Marriott # on file. No upgrade available on Sunday night? Rude clerk. Hallways are very dirty. Room is dirty around the...
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Dear EdA9676,
We apologize for your experience. Our goal is for each guest to feel at home while away from home and for each team member to be attentive to guests needs, unfortunately we did not meet that standard. Please know that the non functioning AC unit was brought to the attention of the General Manager.
We hope to have...
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I just needed a place to crash for a night in Gaithersburg, and wanted Marriott points, so chose this because it was the least expensive option. But I must say, the front desk staff were marvelous, the room was great (comp. upgrade to a 1-BR suite), and all in all, extremely good value for the money. A few points off...
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Greetings Tracy98110,
We are very pleased to hear that you enjoyed your stay at the TownePlace Suites Marriot in Gaithersburg! Our staff works very hard for our guests by giving them that ‘little extra’ and making them feel at home. Please note that the non functioning microwave has been brought to the attention of our staff and we apologize for...
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The suite seemed crowded and unwelcoming when we first arrived late at night. Over the course of our three-night stay, however - thanks to Hurricane Irene - we settled in and grew to like the property. The staff are very responsive and helpful, particularly Ashley at the front desk. It's important to remember that this is a value-priced property. As...
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Dear CAP1953,
We hope that you and your family had safe travels home to Vermont after Hurricane Irene! TownePlace Suites Gaithersburg take pride in making our guests feel at home while away from home so we are pleased to hear that you may return! When you stay with us again, check with our guest services personnel and they will be...
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We spent one night at this hotel on our way to a week's vacation in Williamsburg, VA. We had a 2 bedroom suite for a family of 5. The room was very nice and we had a ton of room. The staff was very friendly and went out of their way to see that we had a pleasant stay. I...
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Dear sudanfarms,
Thank you for staying at the TownePlace Suites Gaithersburg! We do our best to make each guest feel welcome and at home, and we are delighted to hear that you had a pleasant stay. We hope that next time you and your family are traveling through Gaithersburg, Maryland you choose to stay with us!
Looking forward to serving...
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What we really liked about this suite was the roominess. Two bedrooms with Queen bed in each, living room with essentially a full kitchen, and 3 TVs among the rooms. The only thing on the small side is the single bathroom. And the counter help was very friendly, and the evening cookies are a nice treat (if you get there...
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Hello CAFamilyRvwr!
We are very pleased to hear that TownePlace Suites Gaithersburg was well suited for your family stay! The spacious layout, indeed, makes it a comfortable stay for a larger group or for an extended time.
We take pride in making the TownePlace Suites Gaithersburg your home away from home! We appreciate you taking the time to review our...
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So I can home one day from having renovations done in my house to see my house full of dust from a mistake my contractors made, and with allergies I did not feel it safe to stay home, so I searched for a place nearby that could accomodate my family with a toddler and infant....so I booked a night in...
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Hello jason31574,
Thank you so much for taking the time to post your review about our hotel, TownePlace Suites, on TripAdvisor. We are very delighted to hear that you enjoyed your stay with us. We work very hard to please our guests and their families, and make any accommodations possible to make your stay enjoyable and comfortable.
Let me assure...
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100 Reviews
73 Reviews
