The room was nice and larger than most rooms and the bed was comfy. The problem was with the heater. I set it to "low heat," but the room didn't warm up much. It was very cold in the room and I was too tired too call the desk for help. I was alone, so I could double the blanket... More

We stayed at this hotel Feb 16 and 17, 2013. It is a very good hotel for the money. However, make sure you ask to be placed away from the workout rooms and away from Dual Highway. Also, and most important, make sure you are on the other side of the night club. I was told they were shutting down... More

I recently had to perform some work in Hagerstown.I had never stayed in this hotel before.From past experience Best Western hotels are dependable choice for some good rest.To start, check in for myself and crew was a breeze.The staff being friendly and accommodating.The room was clean with a very nice bed.This hotel looks good inside and out with the lobby... More

Decent hotel with good-size rooms and clean beds, but once we went to bed (approx 11pm) all we could here was the 'thump, thump, thump' of the music from the restaurant/bar next door. Be sure to ask for a room facing away from it. Approximately a 10-minute drive from the outlets, which was convenient.

We came through a snow storm with late arrival. Booked through Priceline 2 1/2 star and the price was right. 2nd time around. Five Guys, for those liking hamburgers, just across the street. Close to the outlet Malls. For Canadians heading south it is a good breakpoint enroute to Florida

Nice size and nicely furnished rooms, beautiful lobby. Wish the rooms had HD, breakfast was only OK, sub-par. Desk staff was helpful and pleasant. Why is an accurate TV listing too difficult to provide?? Would def stay there again!

This was the second Best Western we stayed in on a cross-country trip from L.A. While not as posh as the one near the Grand Canyon, the room was clean and comfy, and the hotel was near a variety of dining spots, with a Little Caesar's in the parking lot and a Chinese buffet across the street. The price was... More

Read the reviews before booking but the price was right and it was a well-known chain, so booked it. The room was exceptionally large and everything was clean. The bed was comfortable and the staff nice, so it was worth taking the chance. Thanks BW Grand Venice.