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BEST WESTERN Capital Beltway

2.5 of 5
5910 Princess Garden Parkway, Lanham, MD 20706
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BEST WESTERN Capital Beltway
Ranked #2 of 3 hotels in Lanham
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152 reviews from our community

Traveller rating
    25
    38
    32
    21
    36
See reviews for
Families
57
 
Couples
29
 
Solo
7
 
Business
18
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Ocala, Florida, United States
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 May 2013

My daughter and I were picking up horses in the area and needed a place to stay for the night. We found this one listed on the Best Western website. The price looked good for the area so we decided to give it a try. This is a prime example of how Best Western is so erratic in keeping their... More

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Poncedar J, Manager at BEST WESTERN Capital Beltway, responded to this review
15 May 2013

To our Valued guest: I would like to start off by thanking you for taking the time to make us aware of the problems you encountered at our Best Western Capital Beltway, Lanham MD. I apologize that you had a less than pleasant experience. We value each of our guest’s comments and concerns. Without them, we would not be able... More

Belleville, Nj
1 review
4 of 5 stars Reviewed 16 April 2013

This hotel was very nice. The hotel was clean and the staff was very friendly. The continental breakfast was excellent as well. The one bad thing was that our Air Conditioner was broken and it wasn't fixed all day until I had to go back downstairs and tell the front desk a second time. But then they immediately came in... More

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Review collected in partnership with Best Western

Poncedar J, Manager at BEST WESTERN Capital Beltway, responded to this review
26 April 2013

Thank you for taking the time out of your busy schedule to write this review regarding your recent stay at our property. I'm sorry to hear about your AC Unit not working. I would also like to extend my apologies for not taking care of that immediately. We take great pleasure in assuring the satisfaction of all our guest. Your... More

Grove City, Pennsylvania
1 review
4 of 5 stars Reviewed 9 April 2013

We were very pleased with staff, especially evening staff (Glenn @front desk,April 6), he was polite,helpful and thorough will all our concerns. The AM staff (Sunday Apri 7) also were helpful with our day plans to DC.

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Poncedar J, Manager at BEST WESTERN Capital Beltway, responded to this review
10 April 2013

Thank you for taking the time out of your busy schedule to write this review regarding your recent stay at our property. I will make sure that Glenn and Natisha know how happy you were with the service they provide you. We take great pleasure in assuring the satisfaction of all our guest. Your business is very important to us... More

Columbus, Georgia
1 review
5 of 5 stars Reviewed 27 March 2013

The location of BEST WESTERN Capital Beltway is very central between Washington DC and Baltimore cities and suburbs. It is also close to BWI airport which is off of route 295. Additionally, because it is close to 495 (Capital Beltway), you can easily head north or south to other cities in sourounding states like Virginia, Delaware or Pennsylvania.

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Poncedar J, Manager at BEST WESTERN Capital Beltway, responded to this review
3 April 2013

Thank you for taking the time out of yor busy schedule to write this review regarding your recent stay at our property. We take great pleasure in assuring the satisfaction of all our guest. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,... More

Rogers, Arkansas
1 review
5 of 5 stars Reviewed 26 March 2013

Stayed there for 4 days during spring break. The staff was awesome! Darrell and Glen desk managers were great. They helped us with directions and any questions we had. We lost my husbands cell phone while we were there and they bent over backwards to try to help us get it back. We did, it was in the shuttle van... More

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Review collected in partnership with Best Western

Poncedar J, Manager at BEST WESTERN Capital Beltway, responded to this review
3 April 2013

Mrs. B. Thank you for taking the time out of yor busy schedule to write this review regarding your recent stay at our property. We take great pleasure in assuring the satisfaction of all our guest. We were very happy that we recovered your cell phone from the shuttle van. We hope that you think of us as your home... More

Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 March 2013

The hotel was very clean and comfortable. The staff was friendly, very accommodating and made sure that we enjoyed our stay. I would recommend this to hotel and plan to stay there for future visits to the area.

Was this review helpful? Yes 2
Poncedar J, Manager at BEST WESTERN Capital Beltway, responded to this review
21 March 2013

Thank you for taking the time out of yor busy schedule to write this review regarding your recent stay at our property. We take great pleasure in assuring the satisfaction of all our guest. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,... More

Chester, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 March 2013

Our trip ( husband & wife) was for medical services. I had surgery at a local hospital. the staff was very friendly, asking how we were doing, anything we needed, always available for requested services. The hotel is a bit outdated in decor BUT everything was clean and comfortable. Given our circumstances we didn't take advantage of most of the... More

Was this review helpful? Yes 2
Poncedar J, Manager at BEST WESTERN Capital Beltway, responded to this review
18 March 2013

Thank you for taking the time out of yor busy schedule to write this review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and... More

Chillicothe, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 February 2013

We stayed here with a group of 40 in Washington for the March for Life. the staff was very accommodating to our group, providing a private breakfast and room for us to use. The lobby was a great area to gather for talking. The rooms were clean. The location of the property is a little weird to get to and... More

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Virginia Beach, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 24 January 2013

I stayed here during Inauguration weekend because of its close proximity to New Carrollton Station. It’s the first stop on the orange line. The hotel needs to either be fully remodeled or torn down. The staff is friendly, but that doesn’t make up for the dingy interior and rooms. Some rooms have microwave/mini fridge combos, some don’t. The carpet in... More

Was this review helpful? Yes 3
Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 January 2013

We stoppped here on a trip north - room was large and clean. Bathroom outdated but everything worked fine! As others have noted, there is a nightclub and when we were there on a Saturday night it was hopping! Glad we asked for a room on higher floor - nice and quiet. Breakfast room is huge -- we were there... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travellers say

  • Parking lot(8)
  • Metro station(7)
  • Rooms are clean(5)
  • Very nice(5)
  • Very clean(4)

Additional Information about BEST WESTERN Capital Beltway

Address: 5910 Princess Garden Parkway, Lanham, MD 20706
Phone Number:
Region: United States > Maryland > Lanham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Lanham
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Priceline, Booking.com, Expedia, Best Western and Tingo so you can book your BEST WESTERN Capital Beltway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Capital Beltway Hotel
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham

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