We rented a room with 1.5 bathrooms rather than the standard 1, which worked out better for us. We were on the 2nd floor and the view was great from there. Some of the rooms have entrance doors on the outside of the building; it was winter so we asked for a room with an interior entrance doors. They have...
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My teenage daughter stayed here in January for a church retreat at the OC Convention Center. After she got home, she realized that she couldn't find her Ipod. It took me about two weeks to call Quality Inn and ask about their "lost and found." The woman who answered was extremely competent. Apparently, she had called our church and reported...
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Thank you so much for the comments to our staff. We pride ourself with our staff members and the guest services that they provide. I will take the extra time to appreciate those particular staff members involved in returning the Ipod to your daugher. Look forward to seeing you the future. Matt Sessa GM!
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My family takes a annual trip to the beach in May of every year. We planned on staying in the same hotel as we did the previous year, but the hotel was closed. After looking at some reviews I decided to stay at the Quality Inn. I'm a Choice Hotel Member so I'm always looking to stay at one of...
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Thank you for taking the time to review our hotel. I am very pleased to hear that you enjoyed your interaction with our staff members. In relation to your comments on rooms, we are constantly working to improve the overall condition of our rooms. I will work with our maintanance staff to address the noisy A/C unit in your room....
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I haven't stayed here yet but I have reservations. Now I have reservations about staying here. All the bad reviews are horrible! I have young children I am bringing with me and I am scared to death about what we are going to walk into. I hope it's not as bad as some say :(
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Thank you for writing this comment, and I truly hope you can contact me in relation to your room. We would love to have you come and enjoy our facility and have a chance to stay with us. In relation to your comments we do not make any reservations at property level that can not be cancelled, if you choose...
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As I had a Choice Hotels gift card to use, I looked over a couple of the properties in the OCMD area. Location wise, this hotel is literally steps from the sand. The room key loaned by the front desk allowed a peek at an oceanfront queen room. Room was very big, with a little kitchenette, and a teeny little...
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Thank you for taking the time to review our hotel, and I am sorry you did not choose to stay with us. Whether it is the peak of summer or the month of January we strive to uphold the highest level of customer satisfaction. I relation to your response of the other guests concerns we did not have any complaints...
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Overall, the Quality Inn Oceanfront did the job, but I was expecting better.
On the plus side, the price was fair, the location was good (end of the boardwalk), and there was a large, inviting indoor pool and hot tub. The room was very large and seemed even larger because the ceilings were extremely high (I'm guessing 15 feet in...
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Thank you for reviewing our hotel and we appreciat your positive comments! Our room upgrades including carpet, and other case goods are a constant work in progress and we are currently working on some replacing many of these fixtures. We hope to see you again in the future. Matt Sessa GM
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They have a great rate, perfect location, complete and healthy meal options, and a very comfortable bed! The front desk is very accommodating to my needs too! What else can there be?
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Thank you so much for your positive comments. We look forward to serving you in the future! Matthew Sessa GM.
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Stayed for 2 nights, 6/7 Jan 2012. Great location and room layout, friendly and helpful staff. But, the place needs a serious update. Very uncomfortable bed and pillows as well as the sofa and chair. Very noisy heating system. Kitchen appliances were very shabby; we would not have used them had we been so inclined. The balcony as well as...
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Thank you for your response, and I am sorry you were not fully satisfied with your room. I will work with our wire-less internet provider as to why you were not able to get on during your stay in addition to the other room concerns you had during your stay. We would love for your to give us another shot...
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I previously lived in OCMD with my boyfriend, and we thought we would come down for the New Year, since we were missing the beach atmosphere. Finding a reasonably priced hotel was our goal, so we chose this one. I read reviews and assumed people were just being picky, but no. People, trust the reviews!!! I was promised wireless internet...
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This a horrible hotel. Do not stay here for the following reasons:
1. appliances were old and dirty
2. upon entering, our room smelled musty
3. housekeeping was a joke/non-existent
4. bathroom floor tiles were broken and were a trip hazard
5. no business center for patrons..i.e computer or printer
6. no free continental breakfast
7. parking garage was not...
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