Receptionist Simi was amazing and went out of her way to offer food services even after hours as I was having a blood sugar issue. Having the key to the commissary services was helpful and she simply billed it to my room. I appreciated the compassion and attentiveness for sure. Would have liked to have some sort of 24 hour... More

This is one of those suburban hybrids. They look like a motel to me, but once inside they have all the amenities of a hotel. This one looked capable of quite the business meeting. For families that travel with a dog, I heard one bark so they must allow it. The room was very spacious and the toiletries were excellent.... More

My flight arrived at 12:44 am on my checkout day. Since there were few people at the airport, I called the hotel to inquire about the shuttle. Mr Pierre was attentive and instructed me where to go and when the shuttle would arrive, 15 mins. Shuttle arrived under 10 mins and walking in to the lobby the man behind the... More

We were here for long weekend, and found everything to our liking. Room was good sized and clean, bed comfortable, bathroom clean. We stayed in this hotel before Doubletree took over, and it is vastly improved. Recommend it highly for anyone in need of a nice, comfortable place to stay while in the Baltimore area.

The hotel is clean, the rooms are large and appear newly refurbished, and the front desk staff are cordial. The hallway carpet may be new, but a dingy color- not attractive, in my opinion. We arrived quite late at night and were offered warm chocolate chip cookies - which is a nice touch. In room toiletries, coffee, and tea were... More

I was bumped from flight and was put up here. I was very pleasantly surprised with everything including service, condition of property and rooms. We were even greeted with bottles of water and warm chocolate chip cookies. Great stay!

Good location access from interstate. Clean facility; professional and attentive personnel. Two negatives. 1. Coffee Pot, refrigerator and microwave unplugged for whatever reason, tho, not so in another room for two others in our party. Not a concern for us - but could be for those wanting/needing refrigeration and microwaving facilities. 2. Very long walks from elevators to the higher... More

I was attending a function at the DoubleTree and decided at the last minute to stay over night...the customer service was excellent and check in was great. It is always nice to be greeted by friendly warm faces when you have had a long day.

The restaurant staff was slow but the food was worth the wait fresk cooked to orderbreakfast was very nice. Gym is part of the Baltimore tennis club so lots of exercise options. Bed was soft but really clean and great presentaation.