I had read excellent reviews on their website and so booked there, due to time constraint, did not check TripAdvisor website till enroute. The fact that it is an exterior hotel which was not in their description, I had to return to the front desk to have the keys reprogrammed as I could not open the door (which after a... More

First I was a bit nervous after reading negative reviews but I have no other choice since I won the bid from priceline (with bonus money from priceline, I paid less than half of published price). I was especially worried about "credit card number theft" claim but fortunately nothing happened to me. If the owner of Chase Hotel reads tripadvisor... More

I have stayed here 3 times before, on weekends, and have found it to be just fine, for the price. The upgraded rooms are very nice, tho housekeeping is unpredictable. I stayed during the week this last time, and also chose the cheaper, non-upgraded room. Choose the room upgrade!!! And during the week, the hotel is largely populated with construction... More

All hotel rooms are accessed from the outdoors. You can't go in the cold weather wearing pajamas to get ice at this hotel! This hotel has a motel-feel to it. Not at all what I expected from what I saw on their website. The shuttle bus takes too long so I couldn't even use it. Front desk was horrible; they... More

AVOID THIS SHADY PLACE!! This place has THE WORST customer service! I booked a room via ORBITZ at the last minute, as the hotel I had previously booked (via HOTEL.COM) did not have a room for me. When I called them to confirm the location immediately after booking via ORBITZ, the man at the desk told me they did not... More

Interstate 270 was just a window pane away and was noisy. Bugs, bugs, bugs. Terrible service. I can't think of anything good to say about it other than there were better rooms than ours (our friends also stayed and their room was slightly better than ours) so you might get lucky. More

This hotel is old and outdated . Wouldnt even walk on the floor bare foot . Would never stay here again. More

This was our fifth stay of 4 days or longer. I am preparing to book 8 days and was appalled at the angry reviews by a limited number, normally not directly related to the hotel. The hotel is situated in an upscale office area on a tree lined street with easy access to and from the Interstate and Shady Grove... More

I almost booked another hotel on the opposite side of town, but at the last minute decided to do one more search and found the Chase Suite in Rockville. I'm soooo glad that we did! Lovely and quiet with wonderful friendly staff. Very accessible to public transportation and just a quick train ride into DC. By choosing the Chase Suite... More