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Comfort Inn

2.0 of 5
2701 N. Salisbury Blvd., Salisbury, MD 21801
Hotel amenities
Comfort Inn
Ranked #10 of 14 hotels in Salisbury
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58 reviews from our community

    Trip type
Traveller rating
    9
    13
    5
    18
    13
Date Rating
New Jersey, United States
1 review
2 of 5 stars Reviewed 6 May 2013

I am a Choice Hotel employee so when traveling I always stay at a Choice property. I have stayed in many Choice Hotels, and this is by far one of the WORST I have ever been to. I don't even know how they could have ever passed their Choice inspection! When checking in the person at the front desk (the... More

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
8 May 2013

Thanks for writing about your recent experience at our hotel. We really appreciate it. As far as the problems that you claim to have encountered, I would like to respectfully disagree because if you were the employee of another comfort inn hotel, I am sure you very well know that you had a " deeply discounted " rate which you... More

Lincoln Park, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 5 May 2013 via mobile

We stayed here because all other hotels were booked. We will not stay here ever again. It is a lower-class hotel with nonworking toilets and air conditioning. We had to call each day about our toilet. Both days it took the maintenance guy one hour to fix which delayed us because we had to stick around. One night when we... More

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
6 May 2013

This complaint has no merits and is simply because hotel refused to issue refund to the customer. We stand by our standards of cleanliness and will assure you that we operate at a much higher level then what is being told of us by this reviewer. More

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Lincoln Park, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 5 May 2013 via mobile

We stayed here because all other hotels were booked. We will not stay here ever again. It is a lower-class hotel with nonworking toilets and air conditioning. We had to call each day about our toilet. Both days it took the maintenance guy one hour to fix. don't stay here.

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
6 May 2013

Thanks for writing a review for our hotel on tripadvisor.com. I will come straight to the complain you had about our plumbing problem. The toilet did stop working and we did send a maintenance person in to fix it but because you were in a hurry, you did not allow the maintenance person to finish his job. we even offered... More

Seattle
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 2 May 2013

yeh it's wore out. worst showers i've experienced out of 100's of hotels i've stayed at. instant scalding (water temp is way above 120F) then instant ice cold water about every 60 seconds. miserable after a long cold day at work. bathroom fan was as loud as a lawn mower for 2 days then it quit altogether. windows were caulked... More

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
6 May 2013

Thanks for writing a review on tripadvisor for us. We appreciate it. As far as your comments are concerned, we respectfully disagree. We do not have filthy carpets at this hotel. We recently replaced all our interior and exterior carpets and every piece of carpet whether it be hallways, breakfast area or guest room, it has been replaced so I... More

Paducah, Kentucky, United States
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 March 2013

First of all, I want to say the staff of this hotel is outstanding. That said, the hotel is undergoing renovations that it sorely needs. The rooms are very outdated. Stairs only to second floor, no elevator. It is very affordable and maybe worth looking at in a few months when remodeling is done.

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
22 March 2013

Thank you for writing a review on Tripadvisor for us. We take this review as a positive because we feel that it reflects a true picture of the hotel as experienced by a real consumer. I do agree that the hotel is older and needs renovations and as you mentioned in your own words, that is exactly what we are... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 4 March 2013

Needs updated bad worst comfort inn I've ever been in! You cant even open the window because it was screwed shut! Dust all over. the hotel phone didn't even have address on it like every hotel! Co worker and I had to move the tv to middle of the room so we could both see the tv. No flat screen.... More

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
6 March 2013

Thank you for your recent feedback. We really appreciate it. I would like to say one thing and that is we are going through a major renovation right now so there is going to be some dust issues etc. AS far as no flat screen televisions issue, we would like to say that we have new televisions that have just... More

boston
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 25 February 2013

Stopped for a quick night stay with our dog. Friendly helpful staff. Door did not latch, outside door did not latch, so people could easily walk dog. Why stay in a room on a inside hall if the outside door is unlocked? Room was old, needed a good cleaning large cobweb under sink, very dusty chairs, beds comfy and clean.... More

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
27 February 2013

Thanks for your recent stay at our hotel and thanks for your comments about your experience. I certainly understand your concern about the updating that needs to be done for our property. We are in the process of replacing the entire furniture as well as carpets and also getting rid of our older beds to replace with new serta perfect... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 22 February 2013

Price was a little more than we wanted to pay, but breakfast with home made eggs with cheese and waffles sure made is for it. Easy access from the highway, friendly staff and VERY clean rooms make it a great choice. Traveling with 2 little kids, you want the cleanest place possible, we did check some other places before choosing... More

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
23 February 2013

Thank you very much for taking the time to post a review !!! We are glad that you enjoyed your recent stay with us and also enjoyed all the services we offer including the wonderful breakfast. We take pride in our breakfast and our younger guests always love our waffles as well as kids cereals. We have same front desk... More

South Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 November 2012

The hotel appears a bit worn. The microwave and refrigerator was nice to have, but, we had to unplug one to use the other. The front desk staff handled check-in efficiently. The lighting in the area where they served breakfast definitely needs an upgrade. It was REALLY dark at the end where they had the coffee set up. Breakfast items... More

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comfortinnsalisbury, General Manager at Comfort Inn, responded to this review
18 February 2013

Thank you for your recent comments about our hotel. I understand that this is an older hotel but we have done everything we can to maintain the property and in fact, we are in process of a major renovation right now. We are in the process of replacing the carpets, removing the old wallpapers and applying a fresh coat of... More

Southampton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 October 2012

Second time we have stayed at this Hotel this year and although it may be slightly rundown the staff keeps everything clean and well stocked. Off the main road (Route 13) north of Salisbury the rooms have no road traffic noise and a well lit parking area. All the Staff were attentive and very friendly, wish I got their names... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Salisbury
Comfort Hotel
Comfort Inn Salisbury
Salisbury Comfort Inn
Address: 2701 N. Salisbury Blvd., Salisbury, MD 21801
Region: United States > Maryland > Salisbury
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #10 of 14 hotels in Salisbury
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
All guests receive full deluxe continental breakfast as well as having an Applebee's on site with complimentary delivery to guest rooms. Pets allowed, 2 per room. ... more   less 
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Comfort Inn
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