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Boston Marriott Burlington

3.5 of 5
One Burlington Mall Road, Rt 128 & 3A, Burlington, MA 01803
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Boston Marriott Burlington
Ranked #4 of 6 hotels in Burlington
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260 reviews from our community

    Trip type
Traveller rating
    74
    105
    43
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Date Rating
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

This is the second time I have stayed at this hotel for business. It is unclear to me why they can ask such a high cost per room. The rooms are small, they do not honor my Marriott preferences-I asked for an extra towel twice without getting one, there is no complimentary breakfast, or even a bottle of water. There... More

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Lewisville, Texas
Top Contributor
59 reviews 59 reviews
56 hotel reviews
Reviews in 47 cities Reviews in 47 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

I have stayed here several weeks now and have mostly enjoyed it. The rooms are nice but very small if you happen to get a double room. The pub is very nice with a great atmosphere as well. The front desk is always very good and quick to get me checked in. It's just lacking in some of the personal... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2013

The hotel is located near the Burlington Mall be far enough away to be in a quit spot.the staff is friendly and knowledgable. Rooms clean quiet and really comfortable beds and nice bedding.indoor and outdoor pool great to keep kids busy. Also good value

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review
16 May 2013

With our central location and easy access the surrounding area, we are delighted you were able to enjoy your visit to the Boston Marriott Burlington. Our team is available to help provide options for day trips and more and we appreciate your kind words. Thank you and we look forward to welcoming you back. More

Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

My husband unexpectedly became a guest of the Lahey Clinic. We were told to pack for an overnight and ended up staying 3 nights! Though his care was excellent, this review is about the Marriott. It is a business hotel during the week and more a vacation hotel on weekends. However, for me it was perfect! Since I did not... More

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review
16 May 2013

We hope your husband is feeling better. We are happy to learn our team was able to assist you so you could focus on the matters related to your husband's illness. Thank you so much for your kind comments and we hope you can visit the Boston Marriott Burlington again soon to enjoy a more relaxing stay. More

Farmington, Maine, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

I have stayed in a number of 5 star hotels and I was pleasantly surprised by how nice this hotel is and how it really does compare to all the 5 star hotels. The check in/ check out process was seamless and efficient. The entire staff at the hotel was outstanding and the breakfast buffet that was included with our... More

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review
16 May 2013

Thank you so much for your kind comments regarding your stay at the Boston Marriott Burlington. It was a pleasure to have had you here and we are thrilled that you were able to enjoy so much of our hotel as well as our location. We look forward to welcoming you back soon. More

Reading, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 May 2013

Had a one night stay May 4, 2013 as our daughter's wedding reception was just down the street. All went well until we overlooked that we had left the Mother of the Bride's gown/dress hanging in the closet in the room, Room #759, after we left the hotel. My wife called and Lorraine at the front desk assured us the... More

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Foynes, Limerick, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 1 May 2013

Comfortable beds, clean well maintained rooms. Very pleasant and helpful reception staff. But problems around food services, room service was cold when delivered, dinner at the restaurant overpriced, not especially inspired, service not great. One entree arrived about 10 minutes before the other. Very much let down an otherwise nice hotel.

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See 2 more reviews by Fiona G for Burlington
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review
6 May 2013

We are delighted you were able to relax in our comfortable guest rooms and we thank you for your kind comments regarding the team. We strive to provide the highest level or service in all aspects of our hotel and we are disappointed to learn your dining experiences were not as you had hoped. Thank you for bringing these points... More

NY
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 25 April 2013

The hotel is fine. I don't understand the earlier negative reviews. It is in a great area with dozens upon dozens of restaurants and a HUGE upscale shopping center a half of a mile away. My frustration is being a Gold rewards member, you have earned certain perks. Why stay at Marriott brand hotels over other chains if theire is... More

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review
29 April 2013

It is great that you found the central location Boston Marriott Burlington worked well for your stay. Our Concierge lounge is open Monday - Friday and closed on weekends. . When visiting, our website provides complete details on our amenities and we truly regret any inconvenience this may have caused. Thank you for bringing these points to our attention as... More

Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 April 2013

I have stayed for business on multiple occasions over the summer months. I thought i just got a dusty room...it was all of the rooms. They redid the rooms to be modern but they don't clean then. I had hair on sheets, called for new sheets and they handed them to me for me to change them, the new ones... More

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review
29 April 2013

It is truly disheartening to read a review like yours. This is not the experience we expect for our guests and truly regret any inconvenience. It will review your comments with the team as we refresh our commitment to our guests and to ensure proper housekeeping procedures are followed. Thank you. More

Arlington, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 April 2013

Spent the weekend at the Boston Marriot Burlington, had a very nice room, it was very clean. The hotel is convenient to Boston and suburbs north of the city. Off US 95(128) between Rt 2 and Rt 93. 5 minutes to great restaurants and excellent shopping the Burlington Mall. Lahey Clinics is 3 minutes away. Nice spa, gym and indoor... More

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review
29 April 2013

Thank you so much for sharing your experiences. We are happy you found our central location worked well for your stay. We appreciate you bringing these points to our attention as feedback like yours helps us to address any areas of concern for our guests. We hope you have the chance to visit the Boston Marriott Burlington again soon. More

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Additional Information about Boston Marriott Burlington

Also Known As:
Boston Marriott Burlington Hotel Burlington
Boston Marriott Burlington Hotel
Marriott Burlington
Burlington Marriott
Address: One Burlington Mall Road, Rt 128 & 3A, Burlington, MA 01803
Phone Number:
Region: United States > Massachusetts > Burlington
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Burlington
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located near the Lahey Clinic and Hanscom Air Force Base, the hotel offers 419 rooms equipped with high-speed Internet access. Convenient to Boston Logan Airport, this hotel is home to Summer Winter. ... more   less 
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Boston Marriott Burlington
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