We live on the North Shore and stayed here with a family "stay and play" package that cost $300 for a small room with two double beds and water park passes. The passes were good from 4 pm checking until 8 p.m. on the day of our arrival but the room was not ready for a 4 p.m. check in.... More

First off, know that when you book a package here that your waterpark tickets are available for the following day, not your day of check in. You are able to utilize the park from 4-9 on day one and then 10-4 the next day. Additionally, the park is overcrowded, not very clean and quite frankly loses its luster almost immediately... More

I recently booked a day long business training event here. I was pleased with all aspects of my experience. The room was ready and set up was complete. The staff was friendly and extremely helpful. Lunch was surprisingly good...salad was crisp, bread was fresh, soup was hot and the food platters were attractive and well prepared. I would not hesitate... More

We are from a non-profit organization that serves disabled adults. This was our first time coming to Coco Key. We were a bit skeptical about the number of cars we saw in the parking lot and immediately became anxious about manuvering wheelchairs in a water park. Once inside we were immediately greeted by an employee from Human Resources who wore... More

HUGE thanks to Veronica and Kate on going above and beyond to assist me with coordination of my daughters birthday. Both Veronica and Kate were extremely friendly and more than happy to assist me with my needs. HUGE kudos to having such great associates on the team! More

I'm sixteen years old. I spent yesterday and last night at Coco Key in Danvers with my parents, sisters, and baby brother. All I can say that this is the worst trip I've ever been on. When we arrived we went up to our room, which was just like any other average room. We asked for a handicap room with... More

Our first experience was a dirty and stinky lobby bathroom. Then could not find our room, no directions either from staff or on the wall as in most hotels/motels/resorts. The rooms are outdated, at least for what we are used to. The patio door was drafty. Then we get to the water park and are told we were supposed to... More

For what it is, it's great. I took my kids and met friends there over the weekend. It was better than expected - especially after reading some of the other reviews. It's not a five star resort, it's a hotel with a water park that's open to the public! The hotel room was fine and clean. The food was like... More

Stayed in area on business and decided to check this water park place out. Service was pleasant but not enough staff and had to wait in line for a long time to check in. Ordered room serivice TWICE and never got it (even after calling front desk). Folks at the water park were getting ready to close and didnt mind... More