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Holiday Inn Express Amherst-Hadley

2.5 of 5
400 Russell Street, Hadley, MA 01035
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Holiday Inn Express Amherst-Hadley
Ranked #3 of 7 hotels in Hadley
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95 reviews from our community

    Trip type
Traveller rating
    26
    37
    22
    5
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Date Rating
shrewsbury, ma
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 June 2013 NEW

Stayed there for one night this past weekend and of my two nights on the road this was the better hotel. The staff was pleasant and check in was quick. The hotel was clean and bright in the common areas. The room was clean and spacious. Bathroom was larger than I expected and was well lit. We were on the... More

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San Diego
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 June 2013

Very nice stay for reunion weekend. The staff was organized, friendly and helpful. The breakfast was great and the property was clean and nice. The pullout bed, however, was fine for child, but a bit thin for an adult. Also, there were some noisy folks above us and we heard their every clompy move. So ask for the top floor,... More

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Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 June 2013

We ended up at this hotel by the luck of the draw. So glad. Staff was extremely delightful and helpful as we had screwed up the reservation online. We arrived quite late so we were hoping there were no surprises. Well, there were, but they were all good. The room was large and lovely and VERY bright! Perfect. The only... More

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Newton, Massachusetts
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 28 May 2013

We stayed at the hotel for graduation weekend, and of course we had to book last summer, but the booking was easy and clear. We called a couple of time with questions and also to let know we'll arrive late, and the staff was very helpful. The rooms were nice and comfortable, there was plenty of parking (even though the... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
1 June 2013

Dear HappyCat990, We would like to thank you for staying with us for graduation weekend at the Holiday Inn Express and Suites. We are so happy that the front desk staff could assit you before coming in for your big weekend. Unfortunately the breakfast menu is chosen by our brand and we are required to follow the brand standards. Although... More

Pembroke, Massachusetts, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

We were in Amherst for the UMass graduation, a very busy weekend. We had to make reservations last summer. I called to check on early check in as we were arriving before 3pm. I was told to call when we arrived. Minutes later, I received a call from the hotel informing us that we could check in early and that... More

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See 3 more reviews by Thomas N for Hadley
Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
17 May 2013

Dear Thomas N, Thank you for choosing the Holiday Inn Express and Suites for your graduation weekend. We are so elated to hear that you enjoyed your stay here at the hotel and the front desk was able to get you in for an early arrival. We look forward to seeing you in the future while your in the area... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 20 April 2013

Stayed there a weekend visiting our son at college. The room we had a lovely view over some woods and was quite comfortable. The free internet worked. They had free breakfast with the room that had some issues (eggs made with some mixture), but overall had a good variety -- and you could have a healthy breakfast. There were a... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
24 April 2013

Dear Robby71, Thank you for your review on the Holiday Inn Express and Suites in Hadley. We are so happy that you enjoyed the amentities here at the hotel. We are sorry to hear that there was noise in the halls after 10pm. We do have a guest service agent at the desk 24 hours who can assist you with... More

Boston, Massachusetts
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 19 April 2013

visiting colleges in the area and chose this HI Express. This the second HI Express we've stayed in and been impressed with (other being in Playa Del Carmen Mexico). Husband travels quite frequenlty for business and also agreed, HIE has very state of the art rooms, immaculate, newer bedding, furniture, WiFI, etc.. Tons of different pillows (firm, soft). Matress was... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
24 April 2013

Dear Ercur, Thank you so much for the kind review. We are so delighted to hear that you enjoyed your stay with us at the Holiday Inn Express and Suites. We look forward to seeing you when you return to this area! More

East Patchogue, New York, United States
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 10 April 2013

Holiday inn isn't our usual hotel chain. We are a family of three visiting extended family, and wanted to stay very close, and not willing to drive 20 or 30 minutes out of town. The second hotel I called had no vacancies, and that clerk suggested this HIE. The queen size suite is 2 rooms that could accommodate 6 (between... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
13 April 2013

Dear ChrisP, We were pleased to hear that you stayed with us at the Holiday Inn Express and Suites. Our two queen suites are quite roomy for large families traveling together and we were so glad you enjoyed the space. We are sorry to hear of the inconvenience you had with an item that was left behind. Please contact the... More

Long Island, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 April 2013

This hotel was great for our UMass visit since it's practically around the corner. The room was clean, front desk was pleasant and they do have a complimentary breakfast although we only got coffee and a muffin and brought it back to the room. It really was fine for the purpose of a one night stay and even a two... More

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Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
13 April 2013

Dear Mjsap, Our staff appreciates your positive feedback and kind words. Please come see us again for your next UMass visit! More

Massachusetts
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 April 2013

Convenient location to the school, less than a 5 minute drive. Front desk friendly and helpful. Room clean. Beds need to be updated. Good breakfast to get us started. Room was quiet. Plenty of dining in the area and shopping for students. No street noise.

Was this review helpful? Yes
Alexandrea W, Front Office Manager at Holiday Inn Express Amherst-Hadley, responded to this review
13 April 2013

Dear Sox60, Thank you for choosing us to stay with during your recent visit to the Amherst-Hadley area. We are so happy that you enjoyed your stay and the amenities that we offer here at the hotel. We shared your review with the staff and they were so delighted to hear that they could assist you while you were staying... More

 
 
Holiday Inn Express Amherst-Hadley
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Additional Information about Holiday Inn Express Amherst-Hadley

Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Amherst-Hadley Hotel
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
Address: 400 Russell Street, Hadley, MA 01035
Phone Number:
Region: United States > Massachusetts > Hampshire County > Hadley
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Hadley
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Holiday Inn Express Amherst-Hadley
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