I had a very nice one night stay. Good neighborhood. Outside appearance was impeccable. Check inn staff were wonderful; even the person in charge of the breakfast area was outgoing and helpful. They get my 5 star rating for attitude. Room was nice, clean and well appointed. The heater was a bit noisy, a minor issue. Breakfast was nice, personally... More

Very clean rooms, friendly staff, awesome complimentary breakfast with eggs, make your own waffles, cereal, breads, coffee, juices. I asked for a quiet room and did not hear anything as there is a separate building for parties, where the pool and work out room are. The fan in the bathroom did not work, but otherwise very positive experience. The cleaning... More

I stayed here for one weekday night en route to Amherst. Very convenient location right off I-91 and right on Route 9. Also, there's Whole Foods, Trader Joe's, wine store, and restaurants just a few minutes up the road. About 10-15 minutes in the opposite direction is the hip dowtown area of Northampton where there are tons of dining and... More

Convenient location between Northampton and Amherst, but very tired facility and decor. Bed was too soft, springy, spongy. $165 per night, even with breakfast, was way too much. More

We were there on a week night, off season. It was spotless, staff was helpful and the price was great. Handy location right on the state highway and not far from the freeway. More

Description of hotel was very good. Indoor pool, Wi-Fi, and many other amenities. I figured with the pool and Wi-Fi, I would have plenty to keep me busy. After I checked in, I saw that the indoor pool was across the driveway in another building. It was about 50 degrees out. I did not want to go through the process... More

After pulling my hair out attempting to find a hotel, in the area, that allowed dogs over 20 pounds, I called Comfort Inn. Their policy states no dogs over 50 pounds, but with prior arrangements my 64 pound lab was allowed to stay. I also saw two other dogs that must have been around 120 pounds each! The "dog walk... More

the management did not resolve complaints regarding extremely loud noise occuring during the night. The building smelled strongly of capet deoderizer, covering up a mustiness. Overall the accomodations were minimal, with outdated rooms. I cancelled my remaining reservation and moved down to the EconoLodge, which was 100% better and only charged about $13 more per night. The only plus was... More

Well located hotel, clean with courteous staff. Some of the decor is a bit dated but it is what you would expect of a Comfort Inn hotel. They look as if they updated the rugs recently however. Full breakfast in AM, restaurants in area. More