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Vacation Village in the Berkshires Hotel Reviews, Hancock, MA

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Vacation Village in the Berkshires

3.0 of 5
276 Brodie Mountain Rd, Hancock, MA 01237
Hotel amenities
Vacation Village in the Berkshires
131 traveller photos
Ranked #2 of 4 hotels in Hancock
3.5 of 5 stars 252 Reviews
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252 reviews from our community

Traveller rating
    67
    102
    39
    18
    26
See reviews for
Families
107
 
Couples
94
 
Solo
1
 
Business
3
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Fall River, Massachusetts
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Nice place but beware of the hidden fees”
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

My wife and I were able to exchange our time share points from Bently Brook ( which is just across the street at Jiminey Peak ) to stay at V.V. The grounds and the rooms are great, but they nickel and dime you to death for everything. As soon as you check in, they tell you that you'll need to... More

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New York City, New York
Top Contributor
67 reviews 67 reviews
7 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
“A great getaway”
4 of 5 stars Reviewed 28 May 2013

Probably the cleanest room we've ever stayed in. Every utensil in the drawer was lined up like soldiers. A rainy Memorial Weekend was warmed by a gas fireplace as well as a friendly staff. An indoor pool, gym and hot tub as well as complimentary movies kept us relaxed and entertained.

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vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
4 June 2013

Thank you so much for your recommendation of Vacation Village at The Berkshires! We’re committed to creating lasting relationships with our guests and we’re grateful for the opportunity to share our hospitality with you. We look forward to welcoming you back to The Berkshires on your next vacation. More

Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
“Comfortable Stay in the Berkshires”
5 of 5 stars Reviewed 28 May 2013

Nothing about this resort exceeded our expectations compared to other RCI Gold Crown resorts, but we found it difficult to rate anything below Excellent. The resort is generally quiet, which is precisely what we were looking for in this vacation. We chose this resort for easy access to everything the Berkshires offers, which requires a car. For Golf: we highly... More

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vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
5 June 2013

We sincerely appreciate your compliments and detailed overview regarding your recent stay at Vacation Village in the Berkshires. We’re glad that you enjoyed the comfort of your accommodations and the resort amenities offered. The Berkshires is home to many cultural sites and is known for it’s natural beauty. We’re happy to know that you were able to sample some of... More

Fairfield, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great stay!”
4 of 5 stars Reviewed 27 May 2013

Its all about expectations. We didn't have the highest, and were not disappointed. Overall extremely clean and nice! There was ripped wallpaper, so it wasn't perfect. But it was great. I do have to caution: location is critical! I wouldn't want to be far from the main lobby/ pool building. We stayed in #9 and it was perfect. Walls thin,... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
4 June 2013

Thank you for your recommendation of Vacation Village in The Berkshires. We’re happy to know that we met your expectations and provided you with a great vacation. We appreciate your comments because they help us decide what areas need care. Thank you again for taking the time to share and we hope to share our hospitality with you again. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“DON'T WASTE YOUR TIME”
1 of 5 stars Reviewed 8 May 2013

This was, by far, the worst experience we've had. We selected this place because RCI rated it a Gold Star resort. RCI needs to review this rating. Compared to others, this place is a No Star resort. It was raining upon our arrival. The road into the "resort" was covered by rocks that had flowed from the parking spaces. The... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
15 May 2013

Thank you for taking the time to share your review. We appreciate it when a guest advises us of issues they have experienced so that we may have the chance to correct them. We’re very sorry for your encounter with our check-in team member and are disappointed that our resort didn’t meet your expectations. We sincerely care about our guest’s... More

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Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Family orientated”
5 of 5 stars Reviewed 29 April 2013

If you would like to mingle with other families and have a great time this is the place to be. My 8 year old made a bunch of friends. The apartments were tastefully decorated with all the necessary amenities. The atmosphere of the place was friendly yet quiet. plenty to do in the region from visiting local farms to strolling... More

Was this review helpful? Yes 1
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
3 May 2013

WOW! We can’t thank you enough for your wonderful comments about your stay with us! It is truly a pleasure to hear that your 8 year old made new friends during your stay and that you enjoyed our friendly hospitality. Your detailed comments will help future guests get the most out of their own vacation and we thank you for... More

chelsea,me
Top Contributor
234 reviews 234 reviews
41 hotel reviews
Reviews in 58 cities Reviews in 58 cities
65 helpful votes 65 helpful votes
“beware of fees”
4 of 5 stars Reviewed 21 April 2013

nice for spring getaway,but try to charege fess for things tat should be included.not enough towls.the 2 bed room was nice verey big.and very clean.25 .00 for wifi give me a break.they claimed new rule as of jan.even though we booked last year.nice try.vactipn vilage all over the country to nickel and dime you to death.

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vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
23 April 2013

Thank you for your review. We’re sorry you were disappointed with our new $25 weekly Resort Fee Policy this year. It’s actually a bargain in comparison to the $9.95 per day charge for WiFi we had in the past. In addition to the WiFi amenity, the fee also includes other amenities like the in-room safe, resort activities, fitness room, and... More

Summit, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Value if you are skiing at Jiminy Peak”
4 of 5 stars Reviewed 15 March 2013

Our family of four has stayed here many times. Our kids sleep on the sleeper sofa (which is not the most comfy, but serves its purpose) and we sleep in the bedroom on a very comfortable bed. I suppose we could bring a more comfortable air mattress if the kids really wanted it. I love being able to eat meals... More

Was this review helpful? Yes 2
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
28 March 2013

Thank you for your recommendation. We’re pleased to read that you appreciated the value we offer at Vacation Village in the Berkshires. Many of our travelers return year after to year to savor the incomparable natural beauty of the Berkshires. We take great pride in our beautiful surroundings and the services we offer our guests and we appreciate that you... More

ny
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Can't wait to go back”
5 of 5 stars Reviewed 5 March 2013

We will be visiting Vacation Village over April Break 2013. Can't wait. We've been there 3 times in the past 3 yrs., this will be our 4th. We are timeshare owners and this is a trade. You really can't beat this resort. The amenities in the rooms are great. My 6yr. old loves it. It is like our own LARGE... More

Was this review helpful? Yes 3
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
8 March 2013

Thank you for your lovely recommendation of Vacation Village in the Berkshires. We’re thrilled to know that you have continued to enjoy our hospitality and we appreciate your loyalty to our resort. There is no better compliment we can receive than knowing that our guests entrust us with their vacations time after time. We look forward to welcoming you back... More

Boston
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
“A Gold Star Property that really deserves a gold star”
5 of 5 stars Reviewed 27 February 2013

We have stayed at Vacation Village as part of an RCI trade off and on over many years and would highly recommend this property. Not only are the units very clean, beautifully furnished and well appointed with dishes, glasses, etc; but the grounds are well maintained as well. The "wow factor" comes when you are driving up the gorgeous hair-pin... More

Was this review helpful? Yes 6
vacationvillage, Guest Relations Manager at Vacation Village in the Berkshires, responded to this review
8 March 2013

Thank you, because you have made the whole resort buzz with excitement with your 5-star recommendation on TripAdvisor! The morale boost you’ve given us will last and knowing that we are able to continually provide you with memorable vacations means the world to us. Thank you for sharing your experience at Vacation Village in the Berkshires and we look forward... More

 
 
Vacation Village in the Berkshires
Vacation Village in the Berkshires
3.5 of 5 stars 252 reviews
Enter dates 1 night 2 nights
 
 
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Hotel Summarization (Beta)

What travellers say

  • “Very clean” (5)
  • “B unit” (5)
  • “Outdoor pool” (4)
  • “Full kitchen” (4)
  • “Game room” (3)
  • “Time share” (3)

What travellers search

  • berkshire resort massachusetts
  • 276 brodie mountain road hancock ma
  • vacation village berkshires mass.
  • vacation village in the birkshires
  • vacation villas in the berkshires

Additional Information about Vacation Village in the Berkshires

Address: 276 Brodie Mountain Rd, Hancock, MA 01237
Region: United States > Massachusetts > Berkshires > Hancock
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Pets Allowed Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 hotels in Hancock
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Vacation Village In The Berkshires Hotel
Vacation Village In The Berkshires Hotel Hancock
Vacation Village Berkshires
Vacation Village At Berkshires
Village Berkshires
Vacation Village In The Berkshires Hancock, MA

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Vacation Village in the Berkshires
276 Brodie Mountain Rd
Hancock, MA 01237
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