Dear Guest, We appreciate your feedback from your recent conference experience with us and apologize for any inconveniences due to the busy conference schedule. We are pleased to hear that you found the food good. Our conference room contracts detail out all expectations, so we like to ensure those are signed ahead of time to be sure we know number... More

We’re very sorry to hear this feedback from your stay. We have multiple options to deal with these rare circumstances, most often involving moving your room. We have looked into the issue and can assure you there is no lingering problem with the room. Thank for you bringing it to our attention and hope we can better serve you in... More

Dear Guest, We're glad you found your room equipped with great extras, such as the desk and loves seat. Thanks for the great rating of your most recent stay with us and we hope you’ll book your next trip with us again. We’ve noted your feedback on the buffet and will take appropriate action. We look forward to having you... More

We’re ecstatic to hear you had such an overwhelmingly great stay thanks to many of our staff members. We’ll be sure to pass this great feedback along to them and thank you for telling us about your experience so that we can know about these kind of stories. Thanks so much for choosing to stay with us, and for leaving... More

Dear Guest, We’re sorry to hear about your recent experience with us. We have over 400 rooms and can often reassign your room if desired. We’re always looking to improve our hotel and facilities so we appreciate your feedback and will include it in our review meetings. We hope we’ll get the chance to host you again so that you... More

Thanks for leaving us feedback about your recent stay; we love hearing from our guests. We’re extremely happy you had such a great experience while staying with us, and that you enjoyed your room, our restaurant, amenities and location. We sincerely appreciate your business and your feedback. Come back soon! Thanks, Rick Skinner General Manager More

Dear Guest, Thanks for choosing to stay with us during your business trip. We're glad to hear that you found the WiFi speedy and the shower and bed comfortable. We look forward to hosting you again during your next trip. Safe travels! Sincerely, Rick Skinner General Manager More

It sounds like you definitely enjoyed the upgrade we were able to give you! Thanks for telling us about your stay here; we greatly appreciate your feedback. Make sure you come back and stay with us again soon! Thanks Rick Skinner General Manager More

Dear Guest, We're glad you found your stay at a good rate. We will take a look at the damaged shower fixture you noted as we appreciate your feedback because we are always striving to make the Best Western Royal Plaza Hotel better. We hope that you'll change your mind and stay with us again considering the value you received,... More