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Quality Inn & Suites

2.0 of 5
117 Conz Street, Northampton, MA 01060
Hotel amenities
Quality Inn & Suites
Ranked #1 of 3 hotels in Northampton
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119 reviews from our community

    Trip type
Traveller rating
    25
    45
    24
    13
    12
Date Rating
Cortland, New York
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Friendly, cooperative staff. Nice clean room. Pool area was also nice and clean. Convenient to the downtown area and DIVA's Night Club. The breakfast was very decent, also. We were there 3 days and the housekeepers kept our room spotless :) .

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See 3 more reviews by edkingcortland for Northampton
Lynnfield, Massachusetts
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

An older Motel with outside entrance, park your car right by your door, etc. However, the Staff is very updated and very knowledgeable about the area, and extremely helpful. The room itself was very updated, and QUIET. It had a microwave and refrigerator. The only drawback was the indoor swimming pool. It was cold, and you had to go thru... More

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

Vanessa checked us in and was by far the nicest hotel employee I have ever encountered in my many travels. She was welcoming, knowledgable, and most importantly she was patient. We started in a corner room with an outside entrance and the Internet wasn't working well. We spoke with the hotels Internet customer assistance hotline which I found to be... More

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Elkins Park, Pennsylvania
1 review
5 of 5 stars Reviewed 15 April 2013

This motel is one of the nicer we have stayed in over the last year. The front desk staff was excellent. Very friendly and offered a free upgrade to us knowing that we had had a stressful trip. The room was very clean and very comfortable. The price was very reasonable. We would definitely stay here again!

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Needham, Massachusetts
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 April 2013

The motel is a little older on the outside, but my room was clean and fresh with all the amenities that I wanted and more. The room included a refrigerator and microwave. I was happy it had a hair dryer and, most importantly, strong and easy to use WiFi. This an old-fashioned motel with exterior doors, but up-to-date by having... More

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See 2 more reviews by Charva9000 for Northampton
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 16 March 2013 via mobile

The front desk was friendly, welcoming, and professional. Our room wasn't ready at check in so they gave us an upgrade to a newer room without us having a chance to express disappointment. The quality of the furnishings and general appearance of the room were good for the price point. (The only caveat here is we were in a newer... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
17 March 2013

Dear H2OToGo, Thank you so much for taking the time to write a response. I am very happy to hear we were able to exceed your expectations. If you do stay with us again and choose an exterior room, i would like to let you know they have undergone renovations the past year and there is still more to come!... More

River Vale, New Jersey, United States
1 review
4 of 5 stars Reviewed 10 March 2013

The room was nice and clean. The tub and shower were good. Refrigerator and Microwave in the room. The hot breakfast was good. The staff was helpful and friendly. I wish there was an indoor corridor entrance to the rooms instead of having to enter from the outside (motel style) but thankfully the weather wasn't bad. The value for the... More

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East Lyme, Connecticut
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 8 March 2013

This is a budget hotel and our expectations were therefore limited: a comfortable, clean room and a decent night's sleep. Unfortunately our expectations were not met in respect of the latter. Guests in adjacent rooms considered it acceptable to switch on their TV and continue to make a significant amount of noise on returning to their room after 1.30 a.m.... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
17 March 2013

Dear BigBootsG, Thank you for taking the time to write a review. While i am glad you enjoyed our accommodations, i am very sorry to hear that your stay was not everything you expected. If you have the opportunity, please contact me directly so i can gather more information regarding your stay. Sincerely, Shane McGuire More

Bradford, Massachusetts
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 23 February 2013

I stayed over to avoid travel during a snowstorm. The hotel was clean, heat worked well, my room had a fridge and microwave. The fitness center and pool were a bonus. I was pleased with how clean and well maintained the room was. The front desk called an hour after I checked in to see if everything was okay. It... More

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MA181, General Manager at Quality Inn & Suites, responded to this review
27 February 2013

Dear dave d, Thank you for taking the time to write a review. I am happy to hear that we were able to accommodate you. We hope to see you again on your next trip to the area, ideally without all that snow! Sincerely, Shane McGuire More

Albany, New York
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 22 February 2013

My friend and I stayed here for a girlfriends shopping spree recently. For the rate that we received (under $100 per night), it was an excellent value. POSITIVES: Clean, decent furniture and carpet (except stool...see comments below). Coffee/Tea machine, Microwave and Fridge in room. Comfortable beds, pillows, plush towels. Excellent cable and movie choices. Quiet, meaning there were guests on... More

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See 2 more reviews by Lisa E for Northampton
MA181, General Manager at Quality Inn & Suites, responded to this review
27 February 2013

Dear Lisa E, Thank you for taking the time to write a review. We value our guest's feedback, as we are constantly looking for ways to improve. I am so glad to hear that you enjoyed your trip to the area, I hope you enjoyed the shopping as well. This past year we have undergone renovations in our guest rooms.... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Hotel
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn
Address: 117 Conz Street, Northampton, MA 01060
Region: United States > Massachusetts > Northampton
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Northampton
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 
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Quality Inn & Suites
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