When I checked in the staff was fantastic. They told me about all the new changes the hotel went thru over the last 6 months and when I got to my room it was obvious they had spent a great deal of money. My room had new furniture and carpet and even a flat screen tv. Even though my room... More

We had booked a king room which is what we got. The room was in the older part of the hotel. The heater never got more than a little warm. We asked for another room and were given several options in the same part of the hotel. The first reeked of cigarette smoke though it was a non-smoking room and... More

This hotel was fine, at the edge of the lovely village of Northampton. We stayed in the inside building, but many rooms are more like a motel with the doors directly outside. Because it was new years we had to sign a waiver about routines, which was funny because we were there for a quiet night away. It was a... More

We have stayed at the Quality Inn three times now, while visiting our student in college nearby. The rooms are clean and the breakfast is convenient and above average (fresh waffles, hot sausage, yogurt, fruit, cereals, baked goods). There is a small but well maintained workout room that I have used (not crowded) and a pool that seems large enough... More

When arriving at the Inn, late on Nov 2, 2011, the front desk told us that all reservations were gone and computers down due to the snow storm Oct 29. Not so good news after driving from NYC. But with their manual work, patience and happy faces it was no problem finding our room which was big enough for four... More

This is a fine hotel for travelers. The room was clean and newly renovated. Half the hotel has motel-style outdoor facing rooms, while the newly renovated section is a multifloot indoor facility. We stayed in the indoor section and thought it was a good night's stay. The indoor pool was very nice and is great if you have kids. I... More

We stayed in the suite and found it to be a large room w/frig & microwave. It was very clean with plenty of towels and a comfy bed. There was alot of furniture in the room, though. We had to move a bench from the foot of the bed to a wall just to have a clear path to the... More

From the wireless to the television...NOTHING WORKED....imagine if you will, spending a night traveling on business in a room where the only channel you could get on the TV was the channel that was advertisement after advertisement about the local town and where the wireless network support had you carrying your laptop around the property to try to see if... More

Clean quiet wonderful service. Trained friendly professionals providing top-shelf service More