1) I tried making a reservation online but the system wouldn’t accept my dates. I followed up with a phone call and understood dates were indeed available. I explained to Reservations that the faulty online information could be bad for business (she didn’t seem to mind). While booking a room, I got the distinct feeling I wasn’t really being heard.... more

We stayed one night at the Sturbridge Host Hotel so we could be up bright and early for a conference the next morning which was being held there. The hotel looked worn and tired. The room was clean but hardly cozy, but it was the service (or lack thereof) that was most notable. When we arrived at the desk, we... more

We chose to stay at this hotel because of the conference it was hosting, which we were attending. But in addition to a comfy room to come "home" too after those long conference days, we discovered a fun getaway spot. The indoor pool and jacuzzi, lake and beached and activities blew us away. Granted, we didn't avail ourselves of all... more

We stayed here as part of a fly-drive holiday. Checked into the hotel and thought how faded the public areas were. The carpeted stairs to our floor needed a good clean. There was a horrible stale smell about the place. Our room had a nice view of the lake and we agreed that we would put up with everything as... more

After travelling through New England on a great holidai with lovely hotels we arrived at the Sturbridge Host which was terrible and totally different to it's misleading web site. It is an old run down former 60's resort set in a huge parking lot with liquore store and macdonalds. The entrance hall to our block was the longest I have... more

This is a run down, worn out massive second rate business centre. This is not a village hotel. We were in the middle of medical conference. The central facilities were dirty and in need of refurbishment. The famous Ox Tavern is not great either. This is at best a 2 * hotel with en suite facilities. more

We have stayes here several times and always enjoy the stay. But a bit of advice if you want to stay in july or August book way,way in advance. Wanted to book 2 rooms for 4 days lakeside this year..called 7 wks in advane no rooms available. Nice in the morning by the lake. will stay there again. They could... more

are considered a 3 star by Priceline which is how i ended up here. it is not a 3star, more like a jazzed up super 8. high speed internet access is anything but, i had to go to personal air card as downloading anything on hotel connection was an excercise in patience, felt like the good ol' dial up days.... more

We have a Jaguar car show at this location yearly. We have always found the location, service, and views to be excellent. In planning this event we ask as many participants as possible if this location suits them. The overwhelming majority that stay at the hotel love it. The rooms are clean and comfortable and the staff is attentive and... more