I hate to admit it but almost everything that others have said are true. The biggest of which is the walls are thin and if someone is in a room above you you will hear everything. Seems to me somebody screwed up during construction. The front desk staff was nice the room clean but unless other IHG properties are booked,... More

Having read all the negative reviews with regards to thin walls and loud floors, I was a bit reluctant to stay at this property. However, due to its location, I decided to give it a try. I can undersand other comments with regards to sound proofing; you can hear televisions clearly from guest rooms when walking down the hallways, and... More

As already indicated by others, the walls in this hotel are wafer thin. My husband and I could have joined in a conversation with the guests in one of the alongside rooms, wanted to stop the snoring from the other side, and could have danced along to the noise from the elephants in the room above. Our stay was at... More

I've never written a negative review, in fact I've never written or called a business to complain. But I'm starting with this hotel. Typically I research Tripadvisor before booking any hotels. This however was a last minute decision, because I was too tired to drive any further. Holiday Inn Express has usually been a good choice for a hotel. However... More

Currently in HIE and the walls are way too thin. I can hear everything said either side of me, which isn't on for a hotel of this size. Pool cold but good. Hot tub has scummy water in it. Washer and dryer good but front desk only carried $2 in quarts when everything needed them. Man at front desk said... More

The room was really dark and one light in the room and one in the bathroom were out. You can hear your neighbor's conversation. The breakfast area is clean and well serviced. More

Room 312 - shower handle is broken, Front desk did not bother to fix it in 2 days. Pool is about 10 Ft long but Pool and spa were Out Of Order as well. The walls are thin so you can hear even small movements. Pancake maker Out Of Order. Coffee machine Out Of Order so they were serving luke... More

I put these folks through a lot! They dealt with it in good humor and were very helpful. - Added 2 extra guests to my room (no charge) - Pre-authorized my card so someone else could do the check in - Had a package delivered to room a few days in advance My room was huge. Came with 2 queen... More

We were really surprised when we walked into this place and saw chandeliers everywhere and a beautiful painting of angels on its domed ceiling. The room was nice, breakfast was decent, pool was clean but too cold. More