We had been driving a while and my knee was really hurting due to arthritis. Couldn't handle the walk up and down steps. Asked for first room floor and was rudely told no. Said all first room floors were booked. But that evening the parking lot was mostly empty. Floors and carpets were filthy, drink cups under bed and linens... More
- Also Known As:
- Red Roof Inn West Springfield Hotel West Springfield
- Red Roof Inn West Springfield Hotel
- West Springfield Red Roof Inn
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