This hotel is very outdated and has not been well maintained. The first room I stayed in was room 104. There are insufficient electrical connections in the guest rooms. The room wiring has been added by placing wire guides on the outside of the walls. The wire guides have corroded and have what looks like mold on them. The first... More

We rolled in after a 4-hour drive, arriving very late just after midnight. We didn't take a great look at the room; just checked beds were clean and fell asleep. The next morning we found out that the wallpaper was peeling from the walls. I think we figured out why when we went to shower; the exhaust fan no longer... More

The room was small, with two full beds (not queens). It hadn't been vacuumed and there was a wet towel sitting on the counter when we arrived. We had a nonsmoking room, but there was a heavy tobacco smell as soon as you walked into the hallway. Could they not have made the entire floor nonsmoking and put the smokers... More

Booked this through Hotels.com (my first & last time using that site) which had mostly positive feedback for this motel, NOT HOTEL! It is far from 2 stars, it would be a stretch to give it 1. I am assuming that Hotels.com deletes negative feedback in order to make money because it seems the payment goes to them, then they... More

Arrived around 9 pm in town so choices limited. Room price was great but you get what you pay for. Nothing fancy. Vanity/mirror is not in same room as shower, etc. No fan in small shower room to ventilate so mildew along ceiling edges. AC unit is very loud and had to be turned off so we could get some... More

as a long time customer who has stayed at this hotel for the last 15 years while attending a horse show, I have seen the undeniable degeneration of basic people skills, and the condition of the hotel. They no longer allow windows to be open...the heat/air unit sounds like a 747 was landing in the room...the bathroom was NOT clean,... More

The thinest paper ever - just like you'd find in a public toilet in a mall. The place was well worn and in dire need of upgrading. The front desk person was surly, and there were teenagers hanging around the lobby later in the evening. Breakfast was the poorest I've ever experienced. TV had limited reception, and many stations had... More

Right from the start, checking in was easy and the clerk extremely courteous and helpful in providing information about the area and its attractions. The venue seems quite new and the rooms were spotless and spacious. Never a sound from the outdoors or the hallway troubled me. Continental breakfast was typically sparse, but I didn't choose the inn or its... More

Right on Route 5 in West Springfield, this hotel sits on a small property but, it does have an outdoor swimming pool (suggest not in November it is emptied) and offers continential breakfast with your room stay. As a group of eleven we were offered ajoining rooms if we would like. The rooms were clean, offering flat screen tvs, coffee... More