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All 11 Woburn hotels »

Red Roof Inn Boston - Woburn

2.0 of 5
19 Commerce Way, Woburn, MA 01801
Hotel amenities
Red Roof Inn Boston - Woburn
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17 traveller photos
Ranked #8 of 11 hotels in Woburn
3.5 of 5 stars 108 Reviews
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108 reviews from our community

What travellers say about this hotel
  • “Grocery store” (3)
  • “Restaurant next door” (3)
  • “Indoor pool” (3)
  • “Very nice” (3)
Traveller rating
    19
    50
    19
    5
    15
Only show reviews for Family (23) | Couples (22) | Business (17)
Date Rating
kristen6791
1 review
“Great service”
5 of 5 stars Reviewed 18 February 2012 NEW

Mark was working at the front desk and he was extremely nice and very helpful. I would recommend this hotel to anyone. They have outstanding customer service. :) More

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SugarbabeVermont
Vermont
Contributor
18 reviews
1 helpful vote
“GOOD HOTEL, GREAT STAFF.”
5 of 5 stars Reviewed 6 February 2012

This must be our 7th or 8th visit to this Inn. It's in great location for visiting Boston and particularly the IMAX at Jordan's. The staff are extremely helpful, happy and friendly. Rooms are clean and bright and best of all, we can take our dog at no extra cost. More

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Rhonda See, Front Office Manager at Red Roof Inn Boston - Woburn, responded to this review
8 February 2012

Dear SugarbabeVermont, I would like to take the time to say thank you for the great review. I am so happy to hear you have stayed with us many times in the past. I am glad to hear the service was great, we do our best to make everyone feel welcome and important and I will be sure to share... More

Michele F
Boston, Massachusetts
2 reviews
“I keep going there when I am in town”
4 of 5 stars Reviewed 17 December 2011

For the price and location this hotel is pretty good. I haven't had too many issues here and I have stayed there a few times. I want to thank Jennifer because she is so kind and makes it comfortable. No matter what happens she always makes it so I want to come back, even if there is an issue she... More

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Rhonda See, Front Office Manager at Red Roof Inn Boston - Woburn, responded to this review
6 January 2012

Dear Michele F, Thank you for the great review! It means a lot to our staff when our efforts are recognized. I am thrilled to read that the best part of your stay was due to extraordinary customer service. We post all of our reviews for the staff to see and your feedback is appreciated. I hope we have the... More

Derrick M
East Brookfield, Massachusetts
1 review
“Great experience this time”
4 of 5 stars Reviewed 15 December 2011

I came here a week ago and I was not impressed the room was not to well taken care ie...sox in the bed, the toilet did not flush, the remote to the television did not work. This week the experience was completely different, the lady at the front Desk was named Jennifer, she was polite kind and helpful when it... More

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Rhonda See, Front Office Manager at Red Roof Inn Boston - Woburn, responded to this review
6 January 2012

Dear Derrick M, Thank you for the great review! I am glad that we were able to change your impression from the first time you came. I am glad we were able to offer you a nice room at a nice price and that you found us clean and to have great service. It means a lot to our staff... More

matthew n
Lebanon, New Hampshire
1 review
“Diana!!!”
4 of 5 stars Reviewed 31 October 2011

After a car accident we needed a little R and R, and to our delight Diana who was running the front desk at 2:00am was an absolute delight. Not only was she warm, kind, and helpful she went out of her way to make our stay as comfortable as possible. Amazing staff! Give this girl a raise! More

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Rhonda See, Front Office Manager at Red Roof Inn Boston - Woburn, responded to this review
6 January 2012

Dear Matthew N, Thank you so much for your great review, and I will be sure to let Diana know all the good things you said about her. We post all of our reviews for the staff to see and your feedback is appreciated. I am thrilled to read that the best part of your stay was due to extraordinary... More

Andy F
Nashville, Tennessee
1 review
2 helpful votes
“Major deferred maintenance... Borderline a dump.”
2 of 5 stars Reviewed 22 October 2011
2
people found this review helpful

Where do I start? This is not a nice facility. Cig burns in dated bed spreads, dirt line in carpet under A/C unit and at corners of walls in room. Broken floor tiles in lobby. Formica walls in elevator chiped and trashy looking. Dead bolt latch, while appeared to operate wouldn't stop someone from entering. Sign on building wouldn't light... More

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Rhonda See, Front Office Manager at Red Roof Inn Boston - Woburn, responded to this review
6 January 2012

Dear Andy F, Thank you so much for your comment on your recent visit with us. I am extremely sorry about the issues that you encountered during your stay. We are looking to renovate our property by the end of this year. I hope that you will give us the opportunity to serve you when this does happen, you will... More

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Robin M
Freehold, New Jersey, United States
Reviewer
4 reviews
4 helpful votes
“impressed”
4 of 5 stars Reviewed 16 October 2011

I recently stayed at the Red Roof inn for 1 night. I must say I was impressed on how clean the rooms were. Nice wood laminate floors in the bathroom, well stocked with towels. Everyone at the front desk was pleasant and helpful. The only negative was that the front check in area did smell like cigarette smoke and the... More

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Rhonda See, General Manager at Red Roof Inn Boston - Woburn, responded to this review
19 October 2011

Dear Robin M, Thank you for taking the time to write a review on the Red Roof Inn Boston/Woburn. We take pride in our hotel and our jobs. We have determined that when guests smoke outside the front door, the smell enters the building. We are working on taking care of that issue. Rhonda See - General Manager Red Roof... More

cassandra s
Torrington, Connecticut
2 reviews
2 helpful votes
“run dont stay here”
1 of 5 stars Reviewed 15 October 2011
2
people found this review helpful

worst place i ever stayed. got a smoking room cuz my aunt smokes. the windows dont open at all no exhaust fan at all in the room. u can smell the nasty air as soon as the elevator door opens. my aunt smokes and even she couldnt stand it. you couldnt breath it was burning my throat. we had a... More

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Rhonda See, General Manager at Red Roof Inn Boston - Woburn, responded to this review
19 October 2011

Dear Cassandra S, Thank you for taking the time to post a review about your experience with our property. We want to extend our apologies for the issues you had with your accommodations. Our team has been addressed about the housekeeping issues that you have described and correcting the issues are our priority. This is not a normal experience and... More

CatLady74_11
Fort Lauderdale, Florida
1 review
1 helpful vote
“Egh not so much”
2 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

This trip was not what I was hoping for. After a long flight I checked in around 11:30 the girl at the front desk was very upbeat and cheerful, I was impressed that she called after a few minutes to make sure everything in my room was ok. Once I was done getting settled in I laid in the bed... More

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Rhonda See, General Manager at Red Roof Inn Boston - Woburn, responded to this review
19 October 2011

Dear CatLady74_11, Thank you for taking the time to write about your experience. I apologize for the issues that you encountered. Please know we take this serious and immediatly addressed the issue. I am happy that Diana was able to help you and was a bright light during your stay. I will be sure to share with the entire staff,... More

laura b
Huntingdon, Pennsylvania
2 reviews
2 helpful votes
“Adequate stay”
4 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

Stayed three nights to be close to Boston. Easy transportation via train (would never drive to the city on a weekday). We did not experience a dirty room. The bathroom sink would definitely be better if it had more room and the bed was kind of hard. The shower had good pressure and hot water. Parking always available. Our room... More

Was this review helpful? Yes
Rhonda See, General Manager at Red Roof Inn Boston - Woburn, responded to this review
28 September 2011

Dear Laura B, Thank you for the great review! It means a lot to our staff when our efforts are recognized. We post all of our reviews for the staff to see. Your feedback is appreciated and your suggestions are noted. Sincerly, Rhonda See General Manager Red Roof Inn 19 Commerce Way Woburn, MA 01801 i0238@redroof.com More

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Red Roof Inn Boston - Woburn Also Known As

  • Red Roof Inn Woburn
  • Woburn Red Roof Inn
Address: 19 Commerce Way, Woburn, MA 01801

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Red Roof Inn Boston - Woburn
19 Commerce Way
Woburn, MA 01801
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