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DoubleTree by Hilton Hotel Bay City - Riverfront

3.0 of 5
1 Wenonah Park Pl., Bay City, MI 48708
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DoubleTree by Hilton Hotel Bay City - Riverfront
Ranked #1 of 12 hotels in Bay City
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187 reviews from our community

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Date Rating
Murfreessboro, United States
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

Beautiful Hotel, Staff is GREAT, this is the perfect hotel for business or pleasure. The location is good for winter or summer events. Convention center is great for all social or business needs. Families would not be bored if they came the town is centered around the water front lots to do.

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Review collected in partnership with DoubleTree by Hilton

Marquette,MI
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 May 2013 via mobile

Hotel was very nice, room was clean and spacious. Easy check in and out. The staff in all areas of the hotel were friendly and accommodating. I was there for my niece's bridal shower and the lounge was a fun meeting place for everyone Being right on the river and walking distance to many downtown attractions was a plus!

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bay city, michigan, United States
1 review
5 of 5 stars Reviewed 9 May 2013

I went for a teachers conference, so I didn't pay rack price. $99 per room. Clean, comfy, great service, great food - but don't get the buffet if you're there for a conference - go to the dining room instead! I enjoyed the pool but the 'island' in it is rather strange.

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Alpena, United States
1 review
4 of 5 stars Reviewed 9 May 2013

We had a very nice weekend on the river with the spring trees in bloom. The staff and service was excellent and the food was delicious. I left an article of clothing and they were very good to get back with me to make sure it was returned to me. I will go back in the future as I had... More

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A TripAdvisor Member
4 of 5 stars Reviewed 5 May 2013

Good location, hotel is not completely up to DoubleTree standards. Upon arrival, the front desk did not offer cookies, which was no big deal for me, but I least want to have the offer because that is what they are known to do. I had a terrible vibration from my heating unit. I reported it, but had to leave my... More

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LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review
15 May 2013

Thank you so much for your review! I am absolutely shocked that you were not offered a cookie upon check in and do apologize. You are correct in the fact that offering our warm signature chocolate chip cookies upon check in is a DoubleTree standard. Please email me at leslie.thompson@hilton.com and I will suggest a couple of ways we can... More

Wolverine Lake, United States
1 review
5 of 5 stars Reviewed 2 May 2013

Stayed at the Double Tree based upon it being the location of a conference. As normal with Double Trees, it was a great experience in all ways, particularly the food and service given the number of individuals attending the conference.

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Onsted, United States
1 review
5 of 5 stars Reviewed 1 May 2013

I came for a conference and purchased a room and a meal ticket for 2 parties. The rooms were beautiful and very clean. Check-in experience was less than satisfactory. Hotel staff called ahead to confirm and assured me that the 2 reservations I made had rooms situated near each other. I did not ask about that at check in and... More

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Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 May 2013

I recently stayed at the hotel for a conference and was pleasantly surprised at the very nice quality. The location on the river and in downtown was also great. There is alot of great shopping (including three huge antique stores) and restaurants close by. I would highly recommend this hotel to anyone staying in Bay City.

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Houston, Texas
Top Contributor
92 reviews 92 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 30 April 2013

This hotel looks nice but nothing worked. First, I had no hot water. They argued with me that 89 was hot enough! Finally agreed to move my room but gave me one with flood lights shining into my room and black out drapes that didn't close. Finally moved me to another room with exactly the same problem. Even the hair... More

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LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review
3 May 2013

RickyMM- We do appreciate your feedback and always look for ways we can improve our service. Because we were alerted to your concerns during your stay, we did take measures to make sure the shades and blow dryer are working correctly. I do apologize that you did not feel you received the service you expected during your stay, and I... More

Springfield, United States
1 review
4 of 5 stars Reviewed 22 April 2013

From the check in to check out - It was all great! It all started at the chck in process where I was greated with a friendly staff, to the nice rooms and breakfast at the restaurant in the morning. They also have a lounge with a great staff that is friendly and at your service when needed. Overall my... More

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Review collected in partnership with DoubleTree by Hilton

LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review
3 May 2013

John M- Thanks so much for your kind words- hearing great comments from guests like yourself is the most rewarding part of our jobs! If you plan on a return trip in the near future, please give me a heads up and let me know if there is anything at all I can assist with to make sure your stay... More

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Additional Information about DoubleTree by Hilton Hotel Bay City - Riverfront

Also Known As:
Doubletree Bay City Riverfront Hotel
Doubletree Bay City Riverfront Hotel Bay City
Doubletree Bay City
Bay City Doubletree
Address: 1 Wenonah Park Pl., Bay City, MI 48708
Phone Number:
Region: United States > Michigan > Bay City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Bay City
#1 Business Hotels in Bay City
#1 Onsen Hotels in Bay City
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Doubletree by Hilton Bay City-Riverfront on the east bank of the Saginaw River in the heart of historic downtown Bay City, Michigan, offers the perfect location and ambiance for business and pleasure travel. Centrally located within the greater tri-city area of Midland, Bay City, and Saginaw, just two miles east of I-75 off of US-10, our hotel provides easy access to MBS International Airport, area corporations, and leisure attractions. Historic and prosperous, Bay City has retained its charm and is known for its antique shops, boutiques, pubs and eateries which are all within walking distance from the Hotel. ... more   less 
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DoubleTree by Hilton Hotel Bay City - Riverfront
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