We stayed here one night and loved the stay once again. We had stayed here previously and it was as good if not better than before. The staff is friendly and greets everyone who moves within hearing distance of the desk. We asked for a ground floor room and it was absolutely no problem. They even asked if we needed... More

We checked in, went to the visitor's center. They have a coupon book with a coupon for a free upgrade to your room. We returned to find out that we could NOT get the free upgrade because we had book thru booking.com. I don't know why that made a difference, there were only 18 cars in the parking lot &... More

I stay here every year when I have a conference and this is a very nice place to stay. My room was comfortable, quiet and, in some areas, very clean, but in others..not so. The bathroom and sink areas were very clean and the products provided are from a good line. The couch in the living area was comfortable as... More

We just stayed at this motel last week and was not impressed at all. We were given an adjoining room (wasn't told) and we could hear everything going on next door (the people weren't loud at all). I read they had friendly staff, but we never met them. None of the staff ever smiled and when we told them about... More

4-26-13 I called to make a complex reservation for several out of country customers. Jan at the reservation desk make this task enjoyable and easy. What a great person to work with and I know the customers will have a great stay.

My family and I would certainly stay at this hotel again. The hotel is very clean and the staff are super friendly , especially Zachary at front desk and the chambermaids especially Karen. The hot tub and pool area is highly recommended especially after all the walking we did around the lovely town of Frankenmuth.

The hotel is very clean and the staff quite friendly. The comfort of the room was quite nice, with the living area separated from the sleeping area. With the microwave and coffeemakerand small fridge there helped with merchandise you pick up. Pool was fun but no one read the signs to leave towels in the pool area. I liked the... More

Have stayed here twice this past year, hotel is clean and staff friendly. Room is big, beds so-so, bathroom area a little small but nothing to complain about. Decent size pool for hotel type, and the breakfast dining area has plenty of room.

I have been to Frankenmuth dozens of times but never stayed there before. I have my marriotts rewards and thought I would make an overnight trip and invite my moter to join me. I have stayed at the Springhill Suites in Williamsburg Va, with my parents a few years ago and we had a realy nice stay. This time I... More