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5131 28th Street SE, Grand Rapids, MI 49512
Hotel amenities
Red Roof Inn
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Ranked #26 of 51 hotels in Grand Rapids
Most recent review
4 of 5 stars Reviewed 18 June 2013
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37 reviews from our community

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Chicago
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Looks pretty shady from the outside, especially since the light up sign said, "d Roof n" as half the lights were burnt out, and a police car patrolled the parking lot making it feel even more seedy. We asked the cop if this was a bad area, and his response was, "it's not the best...but you should be fine for... More

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Urbana, IL
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 26 May 2013

let me start off by saying that this isn't exactly a high-class joint. But the price was extremely reasonable for what you got: a large, clean room with a king bed, a refrigerator, microwave and a small "office" area. The people working there were very friendly. It wasn't in the center of town, but was conveniently located near the highway... More

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Suzanne S, General Manager at Red Roof Inn, responded to this review
28 May 2013

Thank you for taking the time to share your experience. All the rooms have been newly remodeled and have microwaves and refrigerators in them. We look forward seeing you the next time you are in the area. More

Boyne City, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013

I stayed here overnight May 14, 2013. They are in the midst of remodeling, so there is some construction going on and furniture being moved around. Flooring is new, room was clean. Had a king bed room and it had a fridge and microwave. Economical, clean, comfortable bed. Staff was very helpful. Dog friendly, which is one big reason why... More

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Mandy G, Manager at Red Roof Inn, responded to this review
20 May 2013

Thank You. We appreciate it. More

Greeneville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 29 March 2013

I book 3 to five days a month at Red roof Inn at Grand Rapids, MI. Since January i have not receive booking confirmation since January 20th, 2013. and when checking in the reservation is missing from Inn's computer system; and booking has been cancelled (2 timers); and booking has been booked to another with room keys allowing entry into... More

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traverse city, mi
Top Contributor
121 reviews 121 reviews
14 hotel reviews
Reviews in 49 cities Reviews in 49 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 19 January 2013

Stayed here one night prior to flight based on TA reviews. The desk staff was the best part. Room did have WiFi and flat screen tv with many channels. Room was dingy, chairs were very stained to a point I used the bath mat on the cushion. Everythi ng else was below an old Motel 6 standard. Staff did say... More

Was this review helpful? Yes 1
See 5 more reviews by Bill H for Grand Rapids
Grand Rapids, Michigan, United States
1 review
5 of 5 stars Reviewed 1 January 2013

My fiance and I have to stay at a hotel until we can find a home to buy...The staff from management to housekeeping have made sure that we are comfortable in every possible way. The rooms are clean. For what we pay to stay here it was definitely worth it.

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Lake Orion, Michigan, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 7 October 2012

Previous reviews cited the very friendly staff which is quite true. However the room ? That is another story. The night was cool so we tried to turn the heater, bad move! It smelled so bad that we had to turn it off and froze the rest of the night. The bathroom was quite dirty. Hair in the tub and... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review
9 October 2012

Thank you for letting us know we met your expectations on a friendly staff but I would like to apologize that you did not have the same impression of our room. We strive to provide a clean and well mantained room for all our guest and we will work harder to ensure that the level of the room experience matches... More

ann arbor, michigan
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 October 2012

Drawn to this Red Roof Inn by good reviews on TripAdvisor and a coupon for $42/nite. The place could use updating in most aspects, but still is fairly comfortable and not too rough around the edges. Staff were very helpful and competent, couldn't have asked for more from a 2 star hotel. PQR is high. About 10-12 minutes from downtown.... More

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redroof11, General Manager at Red Roof Inn, responded to this review
4 October 2012

Thank you for taking the time to write a review of our inn. We are happy that you enjoyed your stay and would visit our inn again. I will make sure to share your comments with the rest of the staff, they always enjoy hearing positive feedback. We do have a convenient location, just off the interstate, and we are... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 12 August 2012

We needed a budget hotel and this fit the bill. We were on a bottom floor unit right across from the McDonalds. We had a late check in, and check in went well. The attendant, robby, mapquested me directions for the next day. Extra towels were given at the desk since we planned for 2 people and arrived with 4.... More

Was this review helpful? Yes 1
redroof11, General Manager at Red Roof Inn, responded to this review
4 September 2012

Thank you for taking the time to write a review of our inn. We are glad you enjoyed your stay with us and felt it was a good value. I will make sure to pass on your nice comments about our staff and the quick service you received with your car problems. We look forward to seeing you in the... More

East Lansing, Michigan
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 10 August 2012

We decided to stay overnight in GR rather than drive home and back the next day. The price of this hotel was less than a tank of gas that weekend! Good location, right off the highway, lots of options for quick food all along 28th Street. Check in was easy, we asked for extra towels and they happily provided them.... More

Was this review helpful? Yes 2
See 3 more reviews by srainone for Grand Rapids
redroof11, General Manager at Red Roof Inn, responded to this review
13 August 2012

Thank you for taking the time to write such a nice review of our inn. We are happy that you enjoyed your stay and would return in the future. I'll make sure to share your comments with our team. It was a pleasure having you as a guest and we look forward to your next visit. More

 
 
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Additional Information about Red Roof Inn

Also Known As:
Red Roof Inn Grand Rapids
Grand Rapids Red Roof Inn
Address: 5131 28th Street SE, Grand Rapids, MI 49512
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Grand Rapids
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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