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All 51 Grand Rapids hotels »

Country Inn & Suites Grand Rapids

2.5 of 5
5399 28th St SE, Grand Rapids, MI 49512
Hotel amenities
Ranked #11 of 51 hotels in Grand Rapids
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    14
    19
    3
    5
    3
Date Rating
dagwoods
Traverse City, Michigan
2 reviews
2 helpful votes
4 of 5 stars Reviewed 7 January 2012

we recently stayed here and loved it. the hotel staff was very friendly and went out of their way to pop some popcorn and offer a pillow and ice for the ride home when i pulled a muscle. rooms are very clean. we will stay again if we have more trips back to devos. More

Was this review helpful? Yes
Emily Verville, Front Office Manager at Country Inn & Suites Grand Rapids, responded to this review
13 January 2012

Dear Dagwoods, We appreciate your kind words and thank you for taking the time to fill out a Trip Advisor review. We are glad to hear that the staff went out of their way for you, and that your accommodations were clean. The Country Inn and Suites guests are our number one priority and look forward to seeing you in... More

RazzleGirl
Miami, Florida
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 18 December 2011

Stayed for 5 nights on business trip to Grand Rapids. The location was convenient to a variety of restaurants and shopping. The staff were very friendly. The hotel was nicely decorated, although I did not have time to enjoy the pool and whirlpool. The breakfast was ok.. I would have liked to have had regular Cheerios, but it was also... More

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darko31
MI
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 1 November 2011

On business for three weeks and Country Inn was a great place in a great location. I was able to walk to meetings, Meijer, and Branns Steakhouse. They also have a great running trail behind their property. My room was always ready early and they allowed me to change my reservations when I had to leave a day early. Breakfast... More

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Tara Groustra, General Manager at Country Inn & Suites Grand Rapids, responded to this review
3 November 2011

We appreciate you taking the time to write a review of our hotel! Thank you for taking the time do so, and I will pass your kind words along to the rest of the staff. We hope your travels bring you back to Grand Rapids in the future! More

oldgoat1
ny
Senior Reviewer
8 reviews
14 helpful votes
2 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

My stay at the Grand Rapids Country Inns and Suite on 28th street was my first at this property and brand, and definitely my last at any Country Inns and suites. I thought the Carlson property would be much better than this. The breakfast was okay but the quality of the food was disappointing. The food at the so called... More

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Tara Groustra, Front Office Manager at Country Inn & Suites Grand Rapids, responded to this review
28 October 2011

Thank you for taking the time to write a TripAdvisor review. We apologize for the issues you had during your stay with us. We have shared your remarks with the entire staff, to ensure that these issues do not occur again. While it is never pleasant to hear about a guests' bad stay, we appreciate you bringing your issues to... More

Susan E
Presque Isle, Michigan
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 7 October 2011

Stayed here during Art Pride with 2 friends in a 2-room king suite. Comfortable bed and sofa sleeper, very good breakfast and free evening meals of barbeque chicken sandwiches one night and meatloaf and mashed potatoes the second night. Free coffee and delicious cookies were always available in the lobby. Additionally, they had a little lending library that offered books... More

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Tara Groustra, Manager at Country Inn & Suites Grand Rapids, responded to this review
9 October 2011

Dear Susan E, We appreciate you taking the time to review our hotel! Thank you for your kind words, and we hope you enjoyed your stay, as well as your visit to ArtPrize! We look forward to seeing you again in the future! Sincerely, Emily Verville Assistant General Manager More

SeniorSingle
Mid-Michigan
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 23 September 2011

I stayed at this hotel while visiting friends in Grand Rapids. The only real problem I had was in actually finding the place! My navigation system said I had arrived at my destination but there was nothing in sight. Several more passes yielded the same result. Finally I spotted the hotel in a Meijer's parking lot pretty well masked from... More

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Tara Groustra, General Manager at Country Inn & Suites Grand Rapids, responded to this review
24 September 2011

Thank you for taking the time to write a TripAdvisor review. We appreciate your comments and will pass them along to the staff. We apologize for the lack of signage and hard to find location. We are working on better signage for the property. Thanks again, and we look forward to seeing you next time you are in the Grand... More

gramasherry
Detroit
Senior Contributor
30 reviews
1 helpful vote
4 of 5 stars Reviewed 12 September 2011

Stayed at the Country Inn and Suites while we attended a Master Gardener Seminar . The hotel was very busy lots of guests. We found our stay to be pleasant and had no problems the beds were comfortable and the room was quiet. Breakfast was adequate but nothing to brag about. More

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Tara Groustra, General Manager at Country Inn & Suites Grand Rapids, responded to this review
20 September 2011

We appreciate you filling out a TripAdvisor review and are glad you enjoyed our hotel! We look forward to seeing you in the future! More

dcolburn
Orlando, Florida
Contributor
17 reviews
8 helpful votes
4 of 5 stars Reviewed 8 September 2011

Nice little hotel. Chose this hotel from other good reviews. They were correct. The front desk staff was exceptionally friendly and accommodating. The room was very clean with new fridge, micro, coffee, and safe. Bed was very comfy and felt very fresh. The pool area was very clean and inviting. I arrived late afternoon and to my surprise they served... More

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Tara Groustra, General Manager at Country Inn & Suites Grand Rapids, responded to this review
20 September 2011

We appreciate your review of our hotel and I will pass along your kind words to the staff! Our hotel is tucked away next to the Meijer's and we are glad that you were able to find us! We hope your travels bring you back to the area soon, and that you choose the Country Inn and Suites again! More

gwkelley
Grand Blanc MI
Top Contributor
65 reviews
36 helpful votes
5 of 5 stars Reviewed 4 September 2011

After traveling the day at Grand Haven State Park; I wanted to stay in the Grand Rapids area another night. My son and his wife had stayed here and had a good experience so we stayed here to get some needed rest before going home. The visit was quiet and I my husband I was treated so kind as we... More

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Tara Groustra, Manager at Country Inn & Suites Grand Rapids, responded to this review
7 September 2011

Dear jettygwk, Thank you for taking the time to fill out a TripAdvisor review! I will pass your kind comments on to the staff memebers here at the Country Inn. I am glad you enjoyed all of our ammenties, and wanted to let you know we only have certain rooms that are pet friendly, to keep people with allergies from... More

mike k
Oakville, Canada
2 reviews
4 of 5 stars Reviewed 20 August 2011

My family booked 2 nights in this hotel after reading rave reviews from tripadvisor. Other than the fact that it was not easy to locate this hotel with the GPS, which I heard is also the problem for some other guests, this place was fantastic! The washroom was the cleanest I have encountered, and it was spacious. The staff was... More

Was this review helpful? Yes
Tara Groustra, Manager at Country Inn & Suites Grand Rapids, responded to this review
22 August 2011

Mike K., We apologize that you had trouble finding the hotel, being in the Meijer parking lot makes it very difficult to find! I am delighted to hear that your family had such a great stay at our hotel (and loved our free snacks!), and will pass this review onto the staff. We look forward to seeing you again in... More

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Country Inn & Suites Grand Rapids Also Known As

  • Country Inn & Suites Grand Rapids Mi
  • Country Inn Grand Rapids
  • Grand Rapids Country Inn
  • Country Inn And Suites Grand Rapids
Address: 5399 28th St SE, Grand Rapids, MI 49512

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Country Inn & Suites Grand Rapids
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