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CityFlats Hotel - Grand Rapids

83 Monroe Center St. NW, Grand Rapids, MI
Hotel amenities
CityFlats Hotel - Grand Rapids
Ranked #7 of 51 hotels in Grand Rapids
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44 reviews from our community

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Traveller rating
    28
    10
    5
    1
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Fort Worth, TX
Top Contributor
181 reviews 181 reviews
25 hotel reviews
Reviews in 66 cities Reviews in 66 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 12 May 2013

Great chic hotel tucked in the happening district of Grand Rapids...great bar, lobby and service was the best...very helpful front desk staff, streamlined check-in, unbelievably great value during Art Fest, high-volume reservation time.

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See 8 more reviews by crystalclearreef for Grand Rapids
Rochester Hills, Michigan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 May 2013

If your tastes run to ultra modern euro style, this is the hotel for you. We stayed for a midweek conference so only spent one night but were very comfortable and well looked after. Rooms are simply furnished - no overstuffed sofas or chairs here. The floating platform bed is the only cushy spot in the room, and dramatically underlit.... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

This was a pretty neat hotel!! Rooms where modern with high ceilings! Staff was friendly. Parking was to that great although I did get lucky and find a spot out front!! Not a very big dirty area in the room but the beds where broke up nice instead of being next to each other they where behind a portion of... More

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Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review
9 April 2013

Hi JKorcal, Thanks for staying with us during your trip to Grand Rapids. We are happy that you enjoyed your stay and we look forward to welcoming you back to CityFlatHotel - Grand Rapids in the future. Sincerely, Dave Wilsey General Manager CityFlatsHotel – Grand Rapids 83 Monroe Center, Grand Rapids, MI 49503 Direct: 616/608/1722 Email: dave.wilsey@cityflatshotel.com More

Au Train, Michigan
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 April 2013

If you are ready for a different hotel experience, this is the hotel for you. Clean, comfortable and friendly. You can walk to many different kinds of restaurants or to area events. It was a little pricy but the location was worth it. It had a European feel in Grand Rapids Michigan!

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Dave W, General Manager at CityFlats Hotel - Grand Rapids, responded to this review
14 May 2013

Dear UpperMichiganNomad, Thank you for your review of our hotel. We are glad that you chose to stay with us and we would look forward to welcoming you back in the future. Regards, Dave W. General Manager CityFlatsHotel - Grand Rapids More

1 review
2 of 5 stars Reviewed 28 March 2013 via mobile

If you like fiddling with lots of light switches -there were 17 lights in our "ecological" room - and if paying boutique prices for crummy disinterested service, very average accommodation and "perks" of a free breakfast of tired tinned fruit salad and sugary store bought mini muffins this Is your kind of place. We were given incorrect information twice had... More

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Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review
30 March 2013

Dear Justiceisserved1, Thank you for providing us with feedback in regards to your recent stay. I sincerely apologize for the complications that you experienced. Our entire staff takes pride in the level of customer service and care that we give each guest and we continually strive to provide a positive and memorable experience. I welcome you to contact me directly... More

Ludington
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 14 March 2013

I've stayed at City Flats in Holland and I'm in love with the beds & sheets so I jumped at the chance to stay at this City Flats location. I was very impressed with the service and friendliness of the staff, the location was great, perfect for walking around downtown. The room was spacious enough for two adults, and eight... More

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See 5 more reviews by hjeldon for Grand Rapids
Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review
15 March 2013

Hi HJeldon, Thank you for sharing your experience at CityFlatsHotel - Grand Rapids! We are happy that you enjoyed your stay and we hope to welcome you back again soon. Kind Regards, Dave W. General Manager CityFlatsHotel - Grand Rapids More

Ada, Michigan
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 March 2013

My husband and I stayed here for a little getaway close to home. The location is fantastic-many good restaurants within walking distance and the Grand Rapids Art Museum is a short block away. The room was OK, but fairly spartan. There isn't a comfortable chair to sit on, just a hard one for the desk. The cork floors are pretty... More

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See 4 more reviews by LARDW for Grand Rapids
Dave W, General Manager at CityFlats Hotel - Grand Rapids, responded to this review
11 March 2013

Hi LARDW, Thank you for reviewing our hotel and the experience that you had on your trip to downtown Grand Rapids. We are happy that you enjoyed the time you spent with us and hope that we can welcome you back in the near future. Kind Regards, Dave W. General Manager CityFlatsHotel - Grand Rapids More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 February 2013 via mobile

Rooms are not coZy at all. They are decorated straight out if an ikea magazine. Our room was directly below the heating unit for the hotel. Needless to say we didn't get much sleep!!! Very very loud. Won't be back again

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Dave W, General Manager at CityFlats Hotel - Grand Rapids, responded to this review
27 February 2013

Thank you for staying with us at CityFlatsHotel - Grand Rapids. Our guest rooms are designed locally but Charter House Innovations and we appreciate your honest feedback as it helps us to improve the quality of our hotel experience. If you choose to stay with us again, we would be happy accomodate you based on the feedback that you provided.... More

Detroit, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 21 February 2013

As a traveler, I don't like staying in huge and/or chain hotels. CityFlats fit the bill perfectly. Excellent location. All the decor is fresh and modern. Rooms and common areas were spotless. The bed was comfy. The bathroom was spacious. Plenty of seating in the room. All staff were pleasant and helpful.

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Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review
22 February 2013

Hi Dawn, Thanks for the great review of your experience at our hotel! We are glad that you enjoyed your stay with us and we look forward to welcoming you back to CityFlats at a later date. Cheers! Dave Wilsey General Manager CityFlatsHotel- Grand Rapids More

Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 23 January 2013

Great Hotel! Parking garage close by and parking is validated and charged to the room at checkout. Close to everything including coffee shop across the street. Hotel bar had many great selections. Room was large and beds very comfortable. Lights were a little tricky, but nothing worth complaining about. Room had a large flat panel TV with DirectTV box.

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See 3 more reviews by balootful for Grand Rapids
Dave W, Manager at CityFlats Hotel - Grand Rapids, responded to this review
25 January 2013

We are happy that you enjoyed your stay with us. The next time you make reservations with us please feel free to let us know that you would like to be farther away from our elevator and we can make it happen. Thanks for the great review and see you soon! More

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4.5 of 5 stars 192 Reviews
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Additional Information about CityFlats Hotel - Grand Rapids

Address: 83 Monroe Center St. NW, Grand Rapids, MI
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #7 of 51 hotels in Grand Rapids
Price Range: $$
Official Description (provided by the hotel):
CityFlats Hotel - Grand Rapids is located in the heart of downtown Grand Rapids. Built in 1874 this renovated building was once the famous Fox's Jewelry. There are 28 individually designed guestrooms, each with their own unique experience. On the first floor you will find CitySen Lounge serving lunch, dinner, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 
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CityFlats Hotel - Grand Rapids
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