Well, It's a Holiday Inn. High-traffic hotel. The "waterpark" is not a waterpark. It is a couple of small pools with some water sprays, toddler water-slide and one adult water slide. There are a lot of people in these pools. Too many people. The lifegaurds seemed to watch the pools pretty well, although the guy monitoring the adult slide was... More

I brought my family here for a few days as a mini getaway. The hotel is beautiful, clean, and pleasant. The water park is little, but wonderful! The breakfast is one of the best Hotel breakfasts we've had in a long time. On the downside, the halls are VERY noisy, especially if you stay anywhere near the pool, which is... More

My husband and I were pleasantly surprised as I booked the the room before reading the rating as my grandson's hockey team was staying there. The rooms were very clean the the front desk was very accommodating. Nice breakfast also. Would definitely recommend the hotel.

We stayed at this hotel with my family/extended family and had an excellent time! The water park was amazing for a small scale water park, the kids loved it. The rest of the family was very happy we chose this hotel. We had great service, the rooms were clean and nicely decorated. We were quite impressed as we are from... More

I also had problems with being reimbursed They say one thing....and do another. I was overcharged and was told it would be taken care of ....but never was. I emailed and called many, many times and was promised it would be handled. I would not trust this place. I can't believe they treat people so badly. STAY AWAY!!

I enjoyed my visit. I was checked in and off to my room that was spotless. My room faced the freeway, but the road traffic was not noticeable. In addition, the hotel is about 3 minutes from Hwy. 131 and it's a 9 minute drive to downtown Grand Rapids. I'd stay here again.

I don't know what is wrong with this hotel, but I believe they'll do anything to get someone to book a room... I called months ago to book a two-day Fall Break stay and specifically asked about water park and hours of operation, etc., to ensure we'd be able to enjoy. The room(s) we wanted were not available, but I... More

IT IS HARD TO FIND, Signage isnt well. I arrived late on Friday night and stood at the desk for about 8 minutes while the lady behind the desk was on the phone. She must have been counting the drawer for the day because there was money and change spread all over the counter. Check in was quick and easy,... More

We also stayed on October 13 when the band was there and upon checking in for our rooms that I had booked for my daughters wedding reception next door, we were told that there was only 3 rooms booked when I had booked 5 king rooms. We were told by the manager C.J. that we had been upgraded because they... More