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All 51 Grand Rapids hotels

Best Western Executive Inn & Suites

2725 Buchanan Ave, Grand Rapids, MI 49548 (Formerly Country Inn & Suites Grand Rapids South)
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Ranked #33 of 51 hotels in Grand Rapids
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25 reviews from our community

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Date Rating
Chicago, Illinois
Top Contributor
56 reviews 56 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

I stayed here one night on business. It is not the kind of neighborhood you stay for vacation. The hotel was clean, the front desk friendly. Things did not start out well, however, they sent me to a room that had not been cleaned. When I returned to the desk the were apologetic and "upgraded" me to a hot tub... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
17 June 2013

Dear Travelingmon35805, Thank you for writing a review regarding your recent stay with us. We are in an industrial area, located right off US131, I am sorry you do not believe we would be a good choice for those on vacation - I assure you people do enjoy staying with us while on vacation not only because our hotel is... More

Canton, Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 June 2013

I booked this hotel through the website 'Hotwire." I was more dissapointed with Hotwire than the hotel itself b/c Hotwire said the hotel would be like other hotels near downtown Grand Rapids. They rated it 3 stars. This hotel was nothing special. However, it was nothing terribly out of the oridinary. It was clean. It was a basic hotel. It... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
14 June 2013

Dear Pippigirl, Sorry you were not happy with hotwire's rating for our hotel; however we were pleased to know you were happy with our stay here. We hope you will stay with us again the next time you are in Grand Rapids. Warm Regards, Joanne More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 25 May 2013 via mobile

I was very pleased with my stay at this hotel. I stayed Thursday-Sunday, on a business/recreational trip. The hotel staff was extremely kind and attentive to all my needs. The lobby had a very welcoming atmosphere and the rooms were clean and well maintained. I pleased that the hotel was only a 5 minute drive to downtown Grand Rapids and... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
28 May 2013

Dear Jason M, Thank you for your nice review. We are delighted that you enjoyed your stay with us and hope see you again in the near future! Joanne More

Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 23 May 2013

Stayed for three nights - family event. Good location except for construction out front (not hotel's fault). Very close to malls, restaurants, whatever. Older decor and facility but that's expected for the price. Big plus was the included breakfast - good hot meal plus usual cereals, bagels, and pastry. Ran out of yogurt early one day - server was very... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
28 May 2013

Dear Roger C, Thank you for your recent review. We appreciate you taking the time to let us know what you liked and disliked about your stay. We hope when you are in Grand Rapids you will come and see us again. Joanne More

Sterling Heights, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 May 2013 via mobile

This location is great for us. Close to downtown but also close to family. A very good breakfast. A nice pool. The rooms are clean and comfortable. All at a good price. The staff is always pleasant and helpful.

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
20 May 2013

Dear Tim, Thank you for taking the time to write a review about your recent stay. We are delighted that you enjoyed your stay with us and we look forward to seeing you again the next time you are in Grand Rapids. Warm Regards, Joanne More

Valparaiso, Indiana, United States
1 review
3 of 5 stars Reviewed 13 May 2013

I was assigned this hotel by Hotwire for a rate that I would've expected for a higher end hotel. Reviews were very concerning so I called the hotel directly who assured me that they were a clean & quiet hotel. So being "stuck" with the reservation, I went. The room itself was suitable though there was some hair in the... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
15 May 2013

Dear Heather, Thank you for bring these issues to our attention. On behalf of my entire staff I apologize. It is our goal not only to meet your expectations but to exceed them; obviously we feel short during your stay with us. I assure you this is not typical for our hotel. We are locate right off the highway in... More

Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013

Have stayed here a fair number of times, I'd estimate about 3-4 dozen and have had no problems/issues that are worth mentioning. Hotel is pretty new, clean, good size rooms and a GREAT Front Desk staff/mgmt. Excellent value and good location close to XWays.

Review collected in partnership with Best Western

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See 5 more reviews by primetime1955 for Grand Rapids
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
10 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule and giving us such a nice review. We appreciate hearing what our guest have to say; so thank! If there is anything we can do to improve please let us know. We look forward you seeing you again soon! Joanne More

Livonia, Michigan
2 reviews
5 of 5 stars Reviewed 8 May 2013

I've stayed at this hotel a few times for business. The hotel is always very clean inside and out. The hotel seems newer built or remodeled. The rooms are spacious and always clean. Has a couch, good wifi and a nice tv so I'm able to get extra work done while I relax. The staff has also always been very... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
10 May 2013

Dear Aaron, Thank you for taking the time to write a review on TripAdvisor. We are delighted that you have enjoyed your stays with us. Please let us know if there is anything we can do to improve to make your stays even more enjoyable. Hope to see you soon! Joanne Batson More

MICHIGAN
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed here for a weekend volleyball tournament. We reserved a room with two queen beds and a sofa sleeper. The room with the beds was large and comfortable. The sitting area with the pull out sofa sleeper was a bit on the small size. Both rooms had a TV which was nice. The bathroom was clean. I'm not sure... More

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GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review
8 May 2013

Dear Valued Guest, Thank for your review on TripAdvisor. We appreciate all feedback from your guest. On behalf of my entire team we would like to say thank you for staying with us! Please accept my apology for the breakfast attendant not being more pleasant during your stay; I will be check into this further, after all breakfast and checkout... More

Detroit, Michigan, United States
1 review
5 of 5 stars Reviewed 22 March 2013

I have had the pleasure of spending time every week at this hotel for business purposes. This place is New Construction with quiet, clean, spacious rooms. Fresh Modern Decor with Flat Screen TV's. New Microwaves and Fridges are standard! My experience with the staff has been exceptional from my initial check in. They genuinely care about exceeding your expectations. If... More

Was this review helpful? Yes
GMGrandRapidsBW, Manager at Best Western Executive Inn & Suites, responded to this review
25 March 2013

Dear Cordale, Thank you for taking the time out of your busy schedule to write a review regarding your stay(s) with us, it is very much appreciated. We are delighted that you have enjoyed your time with us! We look forward to seeing you again soon! Warm Regards, Joanne More

 
 
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Additional Information about Best Western Executive Inn & Suites

Also Known As:
Country Inn Grand Rapids
Grand Rapids Country Inn
Address: 2725 Buchanan Ave, Grand Rapids, MI 49548 (Formerly Country Inn & Suites Grand Rapids South)
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 51 hotels in Grand Rapids
Price Range: $
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