I booked this hotel through the website 'Hotwire." I was more dissapointed with Hotwire than the hotel itself b/c Hotwire said the hotel would be like other hotels near downtown Grand Rapids. They rated it 3 stars. This hotel was nothing special. However, it was nothing terribly out of the oridinary. It was clean. It was a basic hotel. It... More

I was very pleased with my stay at this hotel. I stayed Thursday-Sunday, on a business/recreational trip. The hotel staff was extremely kind and attentive to all my needs. The lobby had a very welcoming atmosphere and the rooms were clean and well maintained. I pleased that the hotel was only a 5 minute drive to downtown Grand Rapids and... More

Stayed for three nights - family event. Good location except for construction out front (not hotel's fault). Very close to malls, restaurants, whatever. Older decor and facility but that's expected for the price. Big plus was the included breakfast - good hot meal plus usual cereals, bagels, and pastry. Ran out of yogurt early one day - server was very... More

This location is great for us. Close to downtown but also close to family. A very good breakfast. A nice pool. The rooms are clean and comfortable. All at a good price. The staff is always pleasant and helpful.

I was assigned this hotel by Hotwire for a rate that I would've expected for a higher end hotel. Reviews were very concerning so I called the hotel directly who assured me that they were a clean & quiet hotel. So being "stuck" with the reservation, I went. The room itself was suitable though there was some hair in the... More

Have stayed here a fair number of times, I'd estimate about 3-4 dozen and have had no problems/issues that are worth mentioning. Hotel is pretty new, clean, good size rooms and a GREAT Front Desk staff/mgmt. Excellent value and good location close to XWays.

I've stayed at this hotel a few times for business. The hotel is always very clean inside and out. The hotel seems newer built or remodeled. The rooms are spacious and always clean. Has a couch, good wifi and a nice tv so I'm able to get extra work done while I relax. The staff has also always been very... More

We stayed here for a weekend volleyball tournament. We reserved a room with two queen beds and a sofa sleeper. The room with the beds was large and comfortable. The sitting area with the pull out sofa sleeper was a bit on the small size. Both rooms had a TV which was nice. The bathroom was clean. I'm not sure... More

I have had the pleasure of spending time every week at this hotel for business purposes. This place is New Construction with quiet, clean, spacious rooms. Fresh Modern Decor with Flat Screen TV's. New Microwaves and Fridges are standard! My experience with the staff has been exceptional from my initial check in. They genuinely care about exceeding your expectations. If... More