I recently had the chance to stay at the HI downtown after my original hotel across the river was overbooked. This HI is in the perfect location, it's right across the street from the Gerald R Ford Presidential Museum, with access to the river walkways and huge walking bridges into downtown Grand Rapids - 5 stars! Rooms are very clean... More

I was in Grand Rapids for a convention. I was not able to book into the host hotel. The Holiday Inn was a PERFECT alternative! Each morning I walked across the Grand River to the Convention Center! It was a beautiful walk! Everything is in walking distance from this hotel. The location gets 5+ stars!

Great pillow idea - soft or firm - we get to pick. Doesn't mask how uncomfortable the mattresses are at this place though!! Almost a sleepless night for me. I'm not going to complain how everything is small because, frankly, I don't care how much vanity room there is or that we nearly had to step on the toilet to... More

We stayed here two nights in October for the Art Fest, and had a splendid time...Holiday Inn participates in Art Fest, so we had displays here in the hotel lobby and on the grounds...it's located for easy off the freeway, and it's right in the middle of where you want to be for Art Fest!

Great location downtown. Within walking distance to everything. Very convenient to the DeVos Convention Center. Free parking was nice. Hotel was clean and well kept. The staff were pleasant and professional. My room was on the fifth floor. No issues with outside noise but I am a heavy sleeper. The A/C unit was quite loud. Pillows were awful (small little... More

We spent a 3 night weekend here for a wedding we were attending. Our room was on the 8th floor and was very small for the cost. The Bathroom consisted of the tub/shower along with the toilet in one small room. We had visitors in that bathroom every night in the form of little bugs. I guess it was entertainment... More

The hubs and I visited GR over a weekend to see a show at The Intersection. I chose the Holiday Inn because of the convenient location and I usually prefer Holiday Inns when I travel. The best thing about this hotel is its location. It's right off 131—and that does mean 131 runs RIGHT next to it—and I was a... More

The Hotel delivered what we wanted, and that was basically it...Rooms were small..Bathroom was ridiculously small..The bed is not as good as any Holiday Inn I usually stay at..Was disappointed to be honest.. Would I stay here again? Maybe.. But im going to try others first as price is close enough to other hotels. Pros: 1. location 2. FREE PARKING!!!!!!!!!!!!!... More

We had made reservations at this hotel to stay the evening before my Mother-in-law's surgery the following morning. After a long drive in freezing rain on terrible roads we arrived only to be turned away because I did not have a credit card. I informed the person at the front desk I wanted to pay with cash but was told... More