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Country Inn By Carlson, Holland

2.5 of 5
12260 James Street, Holland, MI 49424
Hotel amenities
Country Inn By Carlson, Holland
Ranked #14 of 19 hotels in Holland
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93 reviews from our community

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Date Rating
Saint Joseph, Michigan
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Our association held an event at the Dutch Village close by and this was our main hotel. We had about 20 rooms and I only heard of one problem that was handled immediately by the staff. The rooms were clean and the beds comfortable. We were one of two large groups they accomodated that weekend and all went well.

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Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 31 cities Reviews in 31 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 14 May 2013

After reading the reviews on this hotel I was wondering if I would even want to stay here when Priceline booked this room but in the Spring time in Holland you could not beat the price. Hidden hotel that carries the look of the Holland area. Clean comfortable rooms with mini fridge and microwave. I had a king size bed... More

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Toledo, Ohio
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 7 May 2013

After booking a room through Hotwire, I read reviews about this place & have to admit that I was a little scared about how our stay might go. It was just fine so don't worry! King bed/pillows were comfy. Everything clean. Pantene toiletries. Front desk help polite. Easy check-in. Breakfast was included until 10:30am: potatoes, scrambled eggs, sausage links, toast,... More

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Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
9 May 2013

Thank you so much for your review of the Country Inn. We are thrilled that you enjoyed your recent stay with us and we hope that you will come back to see us soon! More

Ludington, Michigan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 April 2013

The hotel was very nice except for renovations going on at the hotel. The staff was very nice and were very friendly and helpful. The room was nice except the cleanliness was not very good. There was actual food on the carpet and crumbs on the carpet. There was dust on the dresser and the bath tub DID NOT get... More

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Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
8 April 2013

Thank you for your recent review of the Country Inn. I appreciate your feedback and I am working on resolving the cleanliness issue in the rooms. I assure you that if you choose to stay with us again you will be very happy with the changes we are making for our guests. More

Chicago
1 review
2 of 5 stars Reviewed 3 March 2013

Lugged bags into hotel; told no elevator; room changed to 1st flr. Cool. Snow/ice build up @ door entries. Need to "salt"/shovel to prevent people slips/falling. Around 9:30 pm, sink clogged. Call front desk who would bring plunger. 11:30 pm called again b/c never received plunger. Finally got plunger, which didn't unclog sink. We woke to use toilet & prep... More

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Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
4 March 2013

Thank you for choosing the Country Inn. I am so sorry for what happened in your room. I am working diligently with my staff to ensure things like this do not happen in the future. Please call me so I can resolve this with you personally. Thank you. More

Grand Rapids, Michigan
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 25 January 2013 via mobile

The hotel was very old fashion..it's like a western theme going on in there..it's very loud being in the rooms you can hear the loddy noise the hallway noise..We had to take the stairs up to are rooms carry heavy bags..little kids always running around, the parents were like this is like a backyard of you know grandpa's house in... More

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See 7 more reviews by Purelifetravelers for Holland
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
28 January 2013

Thank you for your recent review of the Country Inn. We are currently in the process of a full renovation which is going to keep the cozy feel with a new modern look. We are renovating in the guest rooms and hallways at this time and then when the rooms are done we are going right into the breakfast area... More

Fishers, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 October 2012

The Country Inn and Suites is very pretty on the outside and well maintained. The rooms are also clean and attractive. The beds were very comfortable. It is near a mall north of Holland's downtown area, but has plenty of trees and grassy areas surrounding it. It was also very quiet. We did not need help from the front desk... More

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Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
7 October 2012

Thank you for your recent review of the Country Inn. I am so pleased that you enjoyed your stay with us and hope that you will come back to see again in the future!! More

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 16 September 2012 via mobile

The front desk clerk had a negative tone & struggled to get us checked in, which put an immediate damper on our stay. We booked the king jacuzzi suite which was cramped & had no place to set your luggage except the floor. I kept running into the ottoman when going around the bed. & I'm a smaller person. The... More

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See 7 more reviews by Onery13 for Holland
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
18 September 2012

Thank you for your recent review of the Country Inn. We are getting ready to start a major renovation within the hotel starting in the guest rooms and hallways. Then onto expanding breakfast and added a hot breakfast to put us with the rest of the Country Inn's. I do hope that next year when the renovation is finished you... More

Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 September 2012 via mobile

This hotel looks charming when you pull up to it and I liked that it was situated in a quiet area away from traffic, but I feel that it is over priced for a hotel of its caliber. The beds were comfortable and the rooms were as clean as they could be for their age, so this place is fine... More

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Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
11 September 2012

Thank you for your recent review of the Country Inn. I want to let you know that I am working to resolve the issues you mentioned. Also with the renovation coming soon, I do hope that you will give us a second chance to show you what we really have to offer. More

Aurora, Illinois
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 6 September 2012

I stayed at the inn over the Labor Day weekend and I found the staff friendly and helpful and the jacuzzi and bathrooms were clean. However, the carpet was frayed and dirty. The room smelled like dogs and a smoker had stayed in it for quite some time. I requested and was given another room but that one was worse... More

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See 2 more reviews by kayt1671 for Holland
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review
7 September 2012

Thank you for your recent review of the Country Inn. As you were told we are getting ready to under go a major renovation starting mid October. The end product is going to be amazing for all our guests and I hope that in the future you will give us another chance to show you what we really have to... More

 
 
Country Inn By Carlson, Holland
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Additional Information about Country Inn By Carlson, Holland

Also Known As:
Country Inn By Carlson, Holland Hotel Holland
Country Inn By Carlson, Holland Hotel
Country Inn Holland
Holland Country Inn
Country Hotel By Carlson Holland
Address: 12260 James Street, Holland, MI 49424
Region: United States > Michigan > Ottawa County > Holland
Amenities:
Beach Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Holland
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
100% non smoking facility.Experience the Comfort of the Country Inn by Carlson Holland, MI. Whether your trip is packed with business or filled with fun, our hotel in Holland, Michigan is a comfortable place to relax at the end of the day. The Country Inn by Carlson Holland offers a versatile array of personal comforts and professional conveniences to help ensure a stress-free vacation, such as free high-speed Internet access, an indoor pool and complimentary breakfast. In addition, this premier hotel's location is near the sparkling waters of Lake Michigan and other attractions such as Neli's Dutch Village, Windmill Island and Veldheer's Tulip Garden. There is something for everyone staying at this hotel in Holland, Michigan. ... more   less 
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Country Inn By Carlson, Holland
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