I found this hotel last minute on a mini vacation that I took alone in August. The staff is indeed very friendly and welcoming. The hotel itself is in a definite need of a makeover, inside and out. I'm assuming the building was probably built in the 70's and it looks like the indoor decor has not been updated since... More

Easy to hear people walking around the hallway so if you are in a traffic area it gets annoying. The microwave in my room was pretty old, not even a turn table in it. The breakfast was very cheap, no sausage, eggs, or anything like that. Basically waffles, bear claws, toaster foods, juice, fruits, cereal, coffee. I always hate when... More

This area of town was very run down. There are two restaurants within walking distance and they are both boarded up. The outside of the hotel looks fine, but the bathrooms and rooms are outdated and really showing their age. In addition to cosmetic issues, the weekend front desk attendant was incredibly rude when our key cards both stopped working... More

The check in was quick, the room was a nice size. The beds were very comfy and everything felt fresh. I didn't eat the breakfast but there was a nice selection, even make your own waffles and it was fully stocked and ready. A good choice at a good value. There's a really good sports bar, family rest. just a... More

Our youth softball team/families stayed at this hotel while in town for a tournament. Even though we booked a group/block of rooms, they were scattered about the hotel, not next to each other. Rooms were a little musty smelling and outdated, but seemed clean. It was in a very deserted part of town so we questioned the safety of the... More

Me, my husband & young daughter stayed here on the way to Northern Michigan. The only complaint I would have of this property is the location. Most of the businesses in this area were out of business - but it is convenientyly located to get back on the road & lots of shopping areas still available in a town that... More

I have stayed in many Comfort Inns and was disappointed in this one. The rooms were clean but very dated. We were in a smoking room and there were burn marks on the sofa and chair. The grout in the bathroom was turning black. There were no ashtrays. I had an emergency call that a friend of mine's father died... More

Very convenient right on US31, short drive to downtown Holland, Saugatuck, and other nearby attractions. The place is generally not crowded. Clean, well managed. Rooms are a bit dated with not enough electrical outlets and no wired internet. High speed wireless is sufficiently fast. Staff is eager to please, parking abundant, adjacent to a nice residential area for walking and... More

Just dirty! We had to get a new room because the first one was so bad. The second one was awful too. Thank God it was only 1 night. We had a free night coupon. I am so glad I didn't have to pay for that night. It was dirty and needed updating horrible. More