The hotel was clean and comfortable. The room was big enough for my family of five. I even was able to bring my puppy of five months old!! The breakfast was good. The oranges were very hard though. The hotel was sold out for the night. There was a baseball team staying there. The teens were normal teens a little... More

I rented 3 queen suites for my Girl Scout troop and was superbly happy with the experience. Most spacious rooms I've ever encountered, super clean, and extensive free breakfast. Would definitely return

I stay here when visiting my student at WMU. Five minutes straight down stadium to the school. Good location for reaching downtown K-Zoo easily. Immaculate hotel. Super comfortable beds. QUIET. Only request - please turn up the heat in the pool. The water is cold!

On a cold rainy night in april, driving with one headlight in the black, i pulled into kalamazoo at midnight and made my way to my safe haven for the night. Check in was quick and easy but as i stood in the elevator i became worried. It seems to be stabbing a small child as it moves from floor... More

Only one person at the front desk during peak check in time. No one monitoring the pool area or replacing towels. To top it off having to wait for two hours for maintenance to break into my room because the lock didn't work.

I was very underimpressed by this hotel. Considering it's only a few years old, it seems like the elevator should have been in better working order. Everytime we rode it, it not only took FOREVER to get up to our floor (seriously, it was much much faster to take the stairs!), but with all the groaning and creaking we wondered... More

We came to this Best Western for a single night in order to swim and then visit the Air Zoo the next day. We weren't expecting the Taj Mahal but we were disappointed none-the-less. It looks as if they are trying hard to keep the hotel looking modern with up-dated looking furnishings and carpet but it's very hard to disguise... More