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Candlewood Suites Kalamazoo

2.0 of 5
3443 Retail Place Drive, Kalamazoo, MI 49048
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Candlewood Suites Kalamazoo
Ranked #9 of 31 hotels in Kalamazoo
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40 reviews from our community

    Trip type
Traveller rating
    20
    9
    5
    4
    2
Date Rating
Chennai, Tamil Nadu, India
1 review
5 of 5 stars Reviewed 15 March 2013

I stayed at Candlewood Kalamazoo for three weeks during Jan - Feb 2013 and I liked it so much that I am returning there again for a week this March. Very friendly staff, clean rooms and a good well equipped kitchen. They have a good DVD library and the free laundry is an added convenience. Special appreciation for the staff... More

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Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
6 April 2013

Dear Ravi V, Thank you for making Candlewood Suites-Kalamazoo your "home away from home"! We enjoyed your stay with us and are delighted that you were pleased with your accommodations and our staff. Each member of our team works hard to create a guest experience that is inviting and welcoming ------ we truly want our guests to feel at home.... More

Detroit, Michigan
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 16 February 2013

Clean hotel with great rooms! Each room had a full size refrigerator with freezer, sink, stove. Very clean. This hotel is conveniently located near Wings Stadium. Beds were comfy. We would definitely stay here again!

Was this review helpful? Yes
Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
4 March 2013

Our entire staff extends our thanks to you for your stay. We recognize that our guests have many options when traveling, so we earnestly appreciate your choice in staying with us! We hope to see you again soon on your next visit to Kalamazoo! Debbie Mahone General Manager More

Bangalore, India
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 February 2013

I went to Kalamazoo for work and had to find a good hotel for an extended stay of 3 months. After a lot of research and reviews I chose Candlewood Suites which is situated just adjacent to I94. My special appreciation goes to the staff and the caretakers there who are doing an excellent job of keeping there customers happy.... More

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Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
13 February 2013

Thank you so very much for your wonderful review of our property! It delights us that you enjoyed our facility as well as your stay. We hope that you do return to our hotel soon. Perhaps on your next visit, you can enjoy our weekly social hour. Though we do not have an indoor restaurant, we offer our weekly Manger's... More

Philadelphia, Pennsylvania
Top Contributor
60 reviews 60 reviews
60 hotel reviews
Reviews in 56 cities Reviews in 56 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 February 2013

Equipped with a kitchenette featuring fridge, dishwasher, cooktop, and pots/pans/utensils. Room also had a DVD player and a library of DVD's you could check out at the front desk. Very clean and exceptionally helpful staff. Free laundry and internet. The only problem was that the hot water in the shower was more lukewarm than hot at times.

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Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
13 February 2013

Thank you for taking the time to give us your feedback. We strive to make every stay a memorable one for our guests. We apolgoize for your shower experience and have since taken steps to address this issue. We are pleased to say that our guests are now all experiencing a pleasantly hot shower experience. We welcome you back soon!... More

Wisconsin
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 January 2013

We came into town with the Midwestern Synchronized Ice Skating Competiton. We had three teams of skaters and parents. The bad was when we arrived we had to wait a long time to check in. It was11:30pm and they were short rooms due to a snowstorm and allowing guests to stay when they knew they had about 80 families arriving.... More

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See 2 more reviews by synchromom1226 for Kalamazoo
Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
13 February 2013

Thank you for your constructive feedback. We are very happy that you overall enjoyed your stay. We do profusely apologize for having to make some unexpected adjustments in some of the room types for a few in your group. Due to a severe snowstorm we, as most of the area hotels, were in an unexpected oversold situation. We do again... More

Rochester, MI
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 January 2013

From the minute we walked in, till the second we left, we had a great stay. The hotel was spotless and clean. Rooms had everything we needed to cook our dinner. (basics). The only complaint we had was the internet kept logging us out. Otherwise everything was perfect. Everyone we came in contact with was very friendly and helpful with... More

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See 3 more reviews by karenl0323 for Kalamazoo
Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
13 February 2013

Well ..... you will be happy to know that from the moment you stepped in till the moment you stepped out ..... we were honored to have you with us! It's a pleasure having a guest stay with you; but it is even more of an honor to know that they want to return! Many thanks for your kind comments.... More

Whitelaw, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 December 2012

When coming to Kalamazoo, we really like staying at The Candlewood Suites. My grandson calls it our Kalamazoo home. The staff do everything to make it feel just like home. The property is spotless, the kitchens clean and well equipped, rooms spacious, comfy beds and pillows. Even thought they don't have a swimming pool, I still gave it a 5,... More

Was this review helpful? Yes 1
See 3 more reviews by Judy G for Kalamazoo
Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
13 February 2013

The true spirit of hospitality is making guests feel like they are at home. So your grandson's got it right! Please let him know that our door is open all the time for him, and that his Candlewood family is here waiting for him to return home! Debbie Mahone General Manager More

Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed 17 December 2012

Really enjoyed the nearly 3 months I stayed at the Candlewood in Kalamazoo. All of the staff very nice, polite, and very accomidating to all of my request. The rooms were clean, up to date and well taken care of.

Was this review helpful? Yes
Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
13 February 2013

When you are away from home, the last thing you need is stress. We are happy that we helped remove the stress from your life! Please visit us again on your next trip to Kalamazoo. Debbie Mahone General Manager More

Madison, Alabama, United States
1 review
2 of 5 stars Reviewed 16 December 2012

Not a big thing, but the night I got there (Sunday), I was going to do some cooking and noticed that there was no frying pan. I stay at Candelwood's regularly, so I know what it supposed to be there. I called the front desk that night and the very polite female who answered offered to find one that night.... More

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IHGCare, Guest Relations Manager at Candlewood Suites Kalamazoo, responded to this review
8 January 2013

Dear Rick C, Thank you for your detailed review regarding your experience. I truly appreciate your feedback regarding our helpful front desk staff as we pride our selves on excellent customer service. However, we deeply apologize if some aspects of our hotel did not meet your expectations on this day. I am sorry for the inconvenience you experienced with the... More

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 29 November 2012

I stayed here a while back I just hadn't been able to do this review, but I can say that the people are Great! Always there very helpful. The managers reception is always great! Beds are the best that I have slept on very comfortable. I would come back next time I am in Kalamazoo. I love the location its... More

Was this review helpful? Yes
Debbie M, General Manager at Candlewood Suites Kalamazoo, responded to this review
11 December 2012

Thank you for taking the time to share your positive feedback! We are happy that you enjoyed your stay, as well as our weekly Manager's Reception. On behalf of our entire Candlewood team, we Thank You! Debbie Mahone General Manager More

 
 
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Additional Information about Candlewood Suites Kalamazoo

Also Known As:
Candlewood Suites Kalamazoo Hotel Kalamazoo
Candlewood Suites Kalamazoo Hotel
Address: 3443 Retail Place Drive, Kalamazoo, MI 49048
Phone Number:
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#5 Business Hotels in Kalamazoo
#9 Family Hotels in Kalamazoo
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Brand New Extended Stay Hotel in Kalamazoo. Part of the IHG Holiday Inn Family so you get Priority Club Rewards Points for staying with us. We're centrally located right off I-94 exit 80 for Sprinkle Road. Each suite includes a full kitchen with everything you need to start cooking. Each suite also has a 32 inch flat screen TV, wired and wireless hi speed internet for free, free fitness and business center and free laundry facilities. Food and beverages available onsite in our Candlewood Cupboard. ... more   less 
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