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Red Roof Inn Kalamazoo East Hotel Reviews, Kalamazoo

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All 31 Kalamazoo hotels

Red Roof Inn Kalamazoo East

2.0 of 5
3701 East Cork Street, I-94 to Sprinkle Rd (Exit 80), Kalamazoo, MI 49001-4611
Hotel amenities
Red Roof Inn Kalamazoo East
6 traveller photos
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61%
Ranked #17 of 31 hotels in Kalamazoo
3.5 of 5 stars 36 Reviews
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36 reviews from our community

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Michigan
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
22 helpful votes 22 helpful votes
“Getting a little run down”
2 of 5 stars Reviewed 30 May 2013

I've stayed at this Red Roof annually for several years, when attending a nearby event. It's getting a little more seedy every year. Back in early January I had reserved an accessible room for my May stay, as it was essential to have a ground floor room (knee injury). When I checked in I was assigned a second floor room.... More

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MLynnWard, Manager at Red Roof Inn Kalamazoo East, responded to this review
31 May 2013

Thank you for taking the time to post your review. I would like to apologize for the experience that you had at our inn. We are working hard in an attempt to upgrade our rooms and facility. We try to exceed our guests expectations, and I am sorry if we failed to do so. We appreciate your feedback and I... More

Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
“Dated you get what you pay for”
3 of 5 stars Reviewed 27 May 2013

Good location. Very worn. Lots of pets and families with small kids. Very noisy for a day sleeper. Room needs complete update, smelled like wet dog. Bed was clean although it needs a new mattress. Overall cleanliness was pretty good but overshadowed by worn carpet and fixtures. Water was not very hot. Skimpy towels but I guess you could ask... More

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MLynnWard, Manager at Red Roof Inn Kalamazoo East, responded to this review
31 May 2013

Thank you for taking the time to post a review. I would like to apologize for the condition of the room, please know that we are working hard in an attempt to upgrade our rooms and we appreciate your feedback on this matter. We appreciate your feedback and I will make sure to share your comments with my staff. It... More

Macomb, Michigan
1 review
“Keep looking!!!!”
1 of 5 stars Reviewed 10 May 2013

Stayed 1 night and that was enough, people right out in front of my window throwing F bombs right and left from 9:00pm untill midnight. You would think the saff would call the police of at least say something to the morons acting like idiot tuff guy Oh, I almost forgot, earlier in the day some guy came right up... More

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MLynnWard, Manager at Red Roof Inn Kalamazoo East, responded to this review
14 May 2013

Thank you for taking the time to post your review. I would like to apologize for the experience that you had at our inn. The safety and security of our guest is very important to us and if you felt uncomfortable in any way, I am extremely sorry. We appreciate your feedback and I will make sure to share your... More

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“team member craig”
5 of 5 stars Reviewed 17 April 2013

Writying this review for team member craig. Very nice room, staff is very friendly as well, night staff included. I normally stay in business king room and is always kept nice. Once in a while some idiot will be smoking in the room the night before and you can tell but housekeepers do good job overall. Stayed in a 2... More

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MLynnWard, Manager at Red Roof Inn Kalamazoo East, responded to this review
30 April 2013

Thank you for posting this review. We are so pleased that you enjoyed your stay. I will make sure to share your comments with Craig; I know that he will be pleased to hear that you appreciate his hospitality. We are very happy that you enjoyed your room as well. Feedback from our guests is greatly appreciated as we continually... More

Winona Lake, Indiana
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“No. Just no.”
1 of 5 stars Reviewed 26 March 2013

This was by far the worst experience I have ever had in any hotel ever. I don't mind worn older rooms, but ours was dirty and reeked of smoke. My friend had paid for the room over the phone with her credit card the day before so when we checked in at 7 p.m. we were told everything was fine.... More

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tnortham01, General Manager at Red Roof Inn Kalamazoo East, responded to this review
28 March 2013

Thank you for taking the time to fill out this review. I am extremely sorry and embarrassed for the way that you were treated during you stay at my inn. Please know that this is not normal procedure and I will take the necessary steps to make sure that this does not happen again. If you would be so kind... More

Kalamazoo
1 review
“Where Everbody knows your name”
5 of 5 stars Reviewed 9 February 2013

Nathan and he set me up with a nice room and he was quite accommodating. The rooms have been renovated and are clean. I find the staff to be always friendly. I think this means something to the business traveller. I have recommended this hotel to another professional.

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tnortham01, General Manager at Red Roof Inn Kalamazoo East, responded to this review
12 February 2013

Thank you for taking the time to post a wonderful review. We are so pleased that you enjoyed your stay and the service that Nathan was able to provide for you. We are happy that you enjoyed the quality and value of our product. I will make sure to share your comments with Nathan and the rest of our team.... More

Kalamazoo MI
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Dirty, cigarette butts and smoke smell”
1 of 5 stars Reviewed 24 January 2013

As I am in one of their rooms, I regret of not making better plans 6 months before. All other hotels are booked to capacity. The smell of smoker is almost instant. There are hair on the pillow covers there are stains on the counter tops that should have been cleaned it is not a good option for a family... More

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tnortham01, General Manager at Red Roof Inn Kalamazoo East, responded to this review
25 January 2013

Thank you for taking the time to post your review. I would like to apologize for the experience that you had at our inn. We appreciate your feedback and I will make sure to share your review with my staff. Our rooms are non-smoking and we take all measures available to prevent guests from smoking in our rooms and we... More

Oxford, Ohio
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
“Dirty, smelly, almost decided to never give Red Roof Inns another chance!”
1 of 5 stars Reviewed 6 January 2013

This hotel brags about being nonsmoking. I got my key and drug my luggage up the stairs, half way down the building outside in the cold and dark, exhausted, only to open the door to be nearly knocked down from the horrible smell of smoke. The room REEKED!!! I called the front desk and they found me another room that... More

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tnortham01, General Manager at Red Roof Inn Kalamazoo East, responded to this review
9 January 2013

Thank you for taking the time to post a review. I apologize for your experience at our inn, it is our top priority to make our guests feel comfortable. Our rooms are non-smoking and we let our guests know of this at check in and we take all measures available to prevent guests from smoking in our rooms. We try... More

Colorado Springs, Colorado
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“Adjust your expectations”
3 of 5 stars Reviewed 6 November 2012

Maybe this place is coasting on the reputation of previous reviews. I encountered multiple signs that they're not trying harder. First impressions: the driveway and parking lot are past due for repaving. The lot in the back demands careful maneuvering, as the many full-length pickups parked on both sides give sparse room in between. Inside the room where I stayed,... More

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tnortham01, General Manager at Red Roof Inn Kalamazoo East, responded to this review
12 November 2012

Thank you for taking the time to fill out a survey. I apologize that we did not meet your expectations during your stay. I have spoken with my team and we do use the feedback from our guests to understand how to not meet their expectations but how can we exceed their expectations. We never want to rest on the... More

Saint Thomas, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Disappointed”
2 of 5 stars Reviewed 27 October 2012

We usually try to stay at a Red Roof Inn when traveling because of their consistent quality and value for the money. Unfortunately this one was not up to par. We arrived around 10pm needing a place to seep before continuing on to Milwaukee the next day. We were assigned a room on the second floor. It was a non... More

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tnortham01, General Manager at Red Roof Inn Kalamazoo East, responded to this review
31 October 2012

Thank you for taking the time to post a review. I would like to thank you for being a loyal Red Roof Inn guest. I apologize to you for having a room that smelled of smoke, I have reviewed procedures with both housekeeping and maintenance to insure that we are providing the freshest rooms possible. I would also like to... More

 
 
Red Roof Inn Kalamazoo East
Red Roof Inn Kalamazoo East
3.5 of 5 stars 36 reviews
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Additional Information about Red Roof Inn Kalamazoo East

Also Known As:
Red Roof Inn Kalamazoo
Kalamazoo Red Roof Inn
Address: 3701 East Cork Street, I-94 to Sprinkle Rd (Exit 80), Kalamazoo, MI 49001-4611
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #17 of 31 hotels in Kalamazoo
Price Range: $
Hotel Class:2 star (2*)
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Red Roof Inn Kalamazoo East
3701 East Cork Street I-94 to Sprinkle Rd (Exit 80)
Kalamazoo, MI 49001-4611
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