I was in charge of making reservations for a small block of rooms. I just had a bad feeling we were going to have problems after speaking with the asst. general mrg. I felt like I was putting her out when I called with questions. The girls at check in need a course in customer service. The rooms were decent.... More

We stay here every time we're in the Lansing/East Lansing area, and it's a nice place. Clean rooms, great staff, excellent breakfasts, nice pool and hot tub, convenient but quiet location. It's about 10 miles from E. Lansing, but the short drive (right down 496) is worth it.

In May/June 2012, I was part of a consulting engagement and the company arranged for the engagement to stay at Country Inn & Suites By Carlson, Lansing, MI located at 6511 Centurion Drive, Lansing, MI 48917. In the forth week of the engagement, the engagement team requested a change in hotels due to a number of bed bug bites reported... More

Stayed one night on our way to Chicago. Great way to split up the drive. Hotel room was clean and quiet with limited but decent breakfast included. Room was very large and fit the 5 of nicely with 2 seperate bedrooms. Some decent restaurants near by. Would not hesitate to stay again if the price was right again.

The size if the room was good and it was clean. The refrigerateur was a plus. Over all the service it worth what you paid for. The breakfast it ends at 9:30 I think it is too early. I liked the free wifi as well.

A fairly average hotel room. Nothing spectacular, but not a dump, either. The room was clean and comfortable. A small housekeeping issue in the bathroom, but as soon as I brought it to their attention, it was immediately taken care of. Front desk staff was friendly. I'd stay here again...

I'm a business traveler and stay in hotels a couple of nights every week. This is my home away from home every other week and the friendly staff greets me by my first name. Before finding this hotel, I stayed at a couple of other hotels in Lansing for the same price and let me tell you, dollar for dollar... More

It is 1:30 AM and I am between a party that Shannon the only staff member present can tell to "quiet-down." Pizza's and subs were just delivered and although the group has clearly exceeded the room amount, what do they care? Slamming doors, a very large group of people arriving after midnight on and above this party is my experience... More

Just stopped here for an overnight on a longer journey. The room was clean and comfortable. The room was tastefully decorated and quite large. Other than a sign, there was no way to know they were undergoing renovations. Did not eat breakfast but noticed that the eating area was large and pleasant with allot of natural lighting.