I stayed two nights. Room was clean and comfortable. Second night I arrived midnight and wanting a good 8 hours sleep. Was interrupted by the alarm clock at 4 a.m. Room service had failed to turn it off. Sleep was ruined. I spoke to the desk clerk the next day and was told, "Sorry." More

Clean, spacious. Had a room with two queen beds with a front room with sofa pull out and arm chair and work table for wifi laptop. Microwave and mini fridge and large bathroom. Sheryl at front desk was very helpful and friendly. She even lent me window cleaner and a towel to clean my dirty car windows. Dinner/Bar restaurant (R-Club)... More

We had a king size suite which was great, the breakfast was excellent, BUT the hot tub was not working and hadn't been working for 2 months! We were in lansing for meetings and outside activities and were really looking forward to unwinding in the hot tub. we were not informed of the hot tub not being available when we... More

Typically when we have a convention in town we stay at the connected hotel but this year we thought we'd try a few miles away and we were very happy with our choice. From the downtown convention center it's just a few exits down (hotel is exit 1, convention center exit 5) which just took minutes and we found little... More

My husband and I spent two nights at this hotel and once again were pleased that we chose a Country Inn & Suites hotel. We have never been disappointed by our stays at Country Inns and the hotel in Lansing lived up to our expectations. Clean, comfortable and welcoming with a great, friendly staff; nice breakfast selection, comfortable room and... More

Staff is very nice, but when we turned down the comforter, we found a newspaper from another state lying within the sheets. Clearly the bed had never been remade after the previous guest. There were also two metal bars sticking out of the bed that would have bruised someone badly. We covered them with towels and called the front desk.... More

This is a very nice hotel for the money. I paid $92 for 5 people. The rooms are large, very clean and comfortable. The breakfast is wonderful. Like a buffet. Very nice dining area. My only complaint was the indoor pool. It was dimly lit and not heated. It was too cold for my small grandchildren to go into. The... More

Getting a cab from the Lansing airport to this hotel was no easy feat -- most of the cabbies I asked didn't want to take a solo traveler to this location and instead sought groups of passengers heading toward the university. (By the way, how is it cabbies are allowed to do this in Lansing?!) But, once I arrived, the... More

This hotel is what you would expect for a select-service property: clean, pleasant, no pretense. The complimentary breakfast is a nice touch. We usually stay here when my family is in town so that my nephew can take advantage of the pool. Also, there is a great coffee shop (Coffee Jam) next door that has great coffee, pastries, quiche, and... More