The excellent customer service I have come to expect from Marriott was evident 2 weeks prior to my arrival. I notice a double charge to my bank account for my reservation. Upon contacting the hotel directly, I was put in touch with the manager, Jennifer Vieger. Within 20 minutes and a conference call to my bank, she was able to... More

Nicely renovated hotel with friendly and helpful staff, comfortable and clean rooms, great location. I have stayed at a number of hotels in the area and this will be the one I return to on my next trip over. Great Safe Area on the West side with restaurants and shopping close by.

Wit 4 other Marriott properties(I have stayed at them all), this is by far the best value and nicest accommodations. Recently renovated, the beds are great, pillows best I have had, friendly staff with great welcome amenities for all and super breakfast. Close to I-275, mall and great restaurants. I used to stay at another Marriott property closer to where... More

Great location right off 275. Jesse at the front desk was very helpful in accommodating us at the last minute. We had a reservation at another Marriott next door. Their pool was closed so we walked over to Fairfield. What a surprise to find a modern, clean location. We were given 2 adjoining rooms.

The fairfield staff was excellent.front desk staff courteous and friendly. Rooms are well appointed and clean. Great free breakfast. The only drawback there was not hot tub. Would recommend this hotel to all visitors. The staff at check in was wonderful and was willing to accommodate any of my requests. Yvonne M.

As with another hotel in the same area, the window leaked cold air that runs across the floor like a shallow, icy stream. Otherwise the room was OK. The exercise room was basic but functional. The free breakfast space is designed in such a way as to be difficult to use if more than 4 people are present; with about... More

I was very surprised at how nice the hotel was. Usually the Fairfield inns are "days inn" like but not this one. They had a wonderful indoor pool, nice breakfast (free), and the excercise room had equipment that looked like it didn't get much use. Rooms are very nice and new. There is a Bucca de Beppos at the end... More

Typically when my buddy and I travel we like to stay at private resorts, casino's or high-end if we can get a good deal. Lately, due to personal reasons, we've been traveling back and forth between Kalamazoo where we live and Livonia and have been staying at the Fairfield Inn, Detroit/Livonia. I must say that the staff are extremely friendly... More

I am a Marriott Rewards Platinum member and been staying at this lacation for last so many years. The hotel has been renovated within last two years and it is a wonderful place to stay. The staff is very helpful, very gracious and goes out of their way to help the guests. In the morning you will be greeted by... More