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Hampton Inn Grand Rapids-South Hotel Reviews, Wyoming

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Hampton Inn Grand Rapids-South

2.5 of 5
755 54th Street SW, Wyoming, MI 49509
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Hampton Inn Grand Rapids-South
52 traveller photos
Ranked #2 of 3 hotels in Wyoming
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    17
    18
    13
    4
    1
Date Rating
Maryland
Top Contributor
68 reviews 68 reviews
50 hotel reviews
Reviews in 60 cities Reviews in 60 cities
19 helpful votes 19 helpful votes
“Nice Hampton”
3 of 5 stars Reviewed 21 May 2013 NEW

This Hampton is located in a very good location off the highway. We were going to the Ford Presidential Library which was about 7 miles away. The rooms were clean and the beds clean and comfortable. The breakfast buffet was standard as in all Hampton's. Front desk staff was very helpful and friendly. There are some stores near by and... More

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Sunbury, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Long weekend Travel”
5 of 5 stars Reviewed 8 May 2013

We stayed one night during a long weekend vacation. We could tell the Hotel had done recent renovations. Everything was very clean, and staff was friendly. You have many places to eat near buy. Also a Target and Miejer store for any forgotten items.

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Scott Z, General Manager at Hampton Inn Grand Rapids-South, responded to this review
10 May 2013

Dear Frank M, Thank you for staying with us earlier this month. We appreciate your kind review of our Hampton Inn, specifically about our recently completed lobby and hallway renovations. We hope to serve you again on your future travels to Grand Rapids. Sincerely, Scott Zeien General Manager More

Grosse Pointe, United States
1 review
“9:30 pm”
3 of 5 stars Reviewed 8 May 2013

Hotel was full due to a family wedding. They were unprepared for the barrage off visitors for breakfast. No reason for this. There was hair in one of the beds and yet posters advertising clean sheets all over. One TV did not work and was not resolved that night. Staff was pleasant, but they were understaffed.

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Review collected in partnership with Hampton

Scott Z, General Manager at Hampton Inn Grand Rapids-South, responded to this review
16 May 2013

Dear Patricia W, Thank you for staying at our Hampton Inn earlier this month. I am glad that you took out time to comment on your experience. Our entire "Clean and Fresh Hampton Bed" gets washed after every guest. I am sorry that you found hair on your sheets. I will take up that issue with our housekeeping supervisors to... More

Grand Rapids, United States
1 review
“Don't go here”
2 of 5 stars Reviewed 2 May 2013

I am a Gold member and was treated like as I had with zero points. The 100% satisfaction guarantee is worthless especially when I made it clear I wasn’t satisfied and no effort was given to fix the problems.

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Review collected in partnership with Hampton

Scott Z, General Manager at Hampton Inn Grand Rapids-South, responded to this review
15 May 2013

Dear John A G, Thank you for staying with us last month. We appreciate you telling us about your experience at our Hampton Inn. Most of our rooms do not come standard with microwaves and refrigerators in them. I am sorry that the Hamptonn Inn toll free reservation department misled you to believe that a complimentary portable microwave and refrigerator... More

Schererville, United States
1 review
“GR Hampton”
3 of 5 stars Reviewed 2 May 2013

Stayed at the Hampton for Daughter's Graduation with family of 6. Reserved 2 rooms on points. Property appears due for an upgrade vs other Hamptons i've stayed in. Odd that on floor 1, the room numbers were indicated by a paper sign on the door, along with the room number on the wall.

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Review collected in partnership with Hampton

Scott Z, General Manager at Hampton Inn Grand Rapids-South, responded to this review
16 May 2013

Dear Stephen K, Thank you for staying with us recently. Our public area renovation is now complete, including the removal of our temporary room number signs on our first floor guest rooms. We hope to see you again on your future travels to Grand Rapids, Sincerely, Scott Zeien General Manager More

Dayton, OH, United States
1 review
“Great Hotel except for the area”
4 of 5 stars Reviewed 24 April 2013

Everything about the experience of the stay was wonderful. The service, the room, and the price. The area the hotel is in, is not the best. If that doesn't bother you then this would be a great place to stay.

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Review collected in partnership with Hampton

Scott Z, Manager at Hampton Inn Grand Rapids-South, responded to this review
26 April 2013

Dear James L, Thank you for staying with us recently. We very much appreciate your kind review of our Hampton Inn. We look forwarding to serving you again soon on your future travels to Grand Rapids!! Sincerely, Scott Zeien General Manager More

United States
1 review
“Dance Mom”
4 of 5 stars Reviewed 19 April 2013

It was a nice hotel - going through renovations at the time so keeping it clean during that is difficult and it didn't look sloppy or messy. The doors closed but seemd off a bit on the side. Breakfast was good but too small of an area - and tables not cleaned. It was during a very busy time.

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Review collected in partnership with Hampton

kmcwilliams, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review
22 April 2013

Dear Dance Mom: Thank you for taking the time to respond on Trip Advisor about your recent stay at our hotel. We appreciate your honest feedback. We are happy to say that we have finished our renovations until next fall when we start renovating our guest bathrooms. I apologize that we were not able to keep up with cleaning the... More

Jerusalem, Israel
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
3 helpful votes 3 helpful votes
“Exactly what I needed”
5 of 5 stars Reviewed 14 April 2013

After spending most of the day in airports with delayed or rerouted flights I just needed somewhere simple but "just-like-home" to sleep for the night. Dispite arriving at 1am, the staff were calm, attentive and offered all the things I needed as my luggage was also delayed. great night's sleep and the usual perfect Hampton Breakfast. These is lots of... More

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Kurt B, Operations Manager at Hampton Inn Grand Rapids-South, responded to this review
15 April 2013

Dear SeniorBuyer, Thank you so much for taking the time to fill out this review and sharing your experience while staying at our hotel. While I am sorry to hear about your tough time getting here, I am very pleased to hear that we were able to take good care of you once you arrived at our hotel. I will... More

Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“convenient.”
4 of 5 stars Reviewed 10 April 2013

staff was very accomodating & helpful. hotel is located just off the interstate less than 10 minutes from downtown grand rapids. conveniently located w. a shopping complex w. meier & target nearby. larger breakfast area/space for the size of the hotel.

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Kurt B, Operations Manager at Hampton Inn Grand Rapids-South, responded to this review
15 April 2013

Dear Craft_Brew, Thank you for staying at our hotel and for taking the time to write this review. We love hearing from our guests! I will make sure to pass along your kind words to our staff. It is always our goal to deliver excellent service while providing a convenient location just six miles south to Downtown Grand Rapids. We... More

Taylor, Michigan
1 review
“fantastic”
5 of 5 stars Reviewed 18 March 2013

excellent staff very helpful room clean and comfortable. pool very clean breakfast excellent and nice variety. even though halls were being updated mess was kept to a minimum and had a very restful night

Was this review helpful? Yes
kmcwilliams, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review
19 March 2013

Dear kitmanpk: We appreciate the time taken to give such wonderful feedback and will pass along your comments to our entire staff for going above and beyond. We always try to reach beyond standard expectations and provide a stay that is memorable, comfortable and relaxing. It's great to hear we did just that! We look forward to serving you the... More

 
 
Hampton Inn Grand Rapids-South
Hampton Inn Grand Rapids-South
4.0 of 5 stars 53 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about Hampton Inn Grand Rapids-South

Also Known As:
Hampton Inn Grand Rapids-South Hotel
Hampton Inn Grand Rapids-South Hotel Wyoming
Hampton Inn Wyoming
Wyoming Hampton Inn
Address: 755 54th Street SW, Wyoming, MI 49509
Phone Number:
Region: United States > Michigan > Kent County > Wyoming
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Wyoming
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Grand Rapids-South
755 54th Street SW
Wyoming, MI 49509
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