I called for park and fly rate and was assured there would be no additional charges. I had suspicions so I asked at least 3 times and called the hotel directly. When I got there I got charged for parking the additional rate. I specifically took quite a bit of time researching hotels to find the best deal so I... More

I enjoyed the staff at the front desk, helpful with the questions I had for the mall of america and the shuttle service you provide was prompt and a huge help especially for my friend who has a bad hip - went from shuttle to electric chair at the mall and totally enjoyed pain free! More

We used the park, sleep, fly option at the Country Inn & Suites Mall of America. It could not have been a better experience. Staff at the hotel were knowledgeable and friendly. The hotel location is convenient to airport access and the shuttle service was prompt and friendly. The room at the hotel was very clean and the beds were... More

Female desk agent on pm shift not very friendly. All in all not a bad place. Rooms clean. More

I have stayed here many times and the staff are great. For my needs, it is centrally located to MOA, the commutes to downtown Minneapolis, Airport, Valley Fair, and Mystic Lake Casino. I enjoy the drive to all areas, drove to the hotel a few times during rush hour and there was little delay arriving to the hotel. I especially... More

if the website wasn't so decieving, i would have given 4 stars. the rooms are clean, the breakfast is so-so. we were expecting the rooms to be a little larger, with maybe a kitchenette.the location is great for shopping, and there are chain restaurants all around. ihop and chevys to name a few. the mall of america is very nice,... More

I stayed at this hotel from Monday to Wednesday of the 2nd week of January 2012 and it was fantastic. This was my first experience at a Country Inn and Suites and I was very impressed with several things including the great customer service starting with Bill the shuttle driver that picked me up at the airport, down to the... More

This place is 90% full most of the time (so they said at the front desk). I was struck by the efficiency w/which people were moved in and out. This place is in the shadow of the Mall of America. Big free parking lot. Restaurants all around. Lots of families in the hotel. I was there as a solo business... More

We've always stayed at the Comfort Inn that has the Outback Steakhouse attached as our Park & Fly option when leaving on vacation. This time we were staying on Christmas Day evening and the Outback was closed. So our travel agent recommended the Country Inn & Suites because they have a TGIF's attached. We LOVED it! Everything from check in... More